Somerset West Lake Hanoi

No 254D, Thuy Khue Road, Hanoi 10000, Vietnam
+84 438 430 030

HK$ 474+

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Overall guest ratings

8.1/10 Excellent
based on 260 reviews
See all reviews

Review highlights

  • 10.0
  • 9.3
  • 5.5
  • 5.5

Good to know

  • Great view
  • Good laundry service
  • Spacious rooms
  • Friendly service


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    With a stay at Somerset West Lake Hanoi in Hanoi (Tay Ho), you'll be convenient to Hun Tiep Lake and Ho Chi Minh Mausoleum. This 4-star aparthotel is within close proximity of Thu Le Park and Ho Chi Minh Museum.


    Make yourself at home in one of the 90 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.


    Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. This aparthotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.


    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the aparthotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Non-smoking rooms available
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Room service
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Kitchen/Kitchenette
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Storage available
    • Washer/dryer available in-room
    • Terrace/Patio
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    Guest reviews

    Overall rating

    8.1 Excellent
    based on 260 reviews
    • 10.0 "Excellent pool."
    • 9.3 "World class service."
    • 8.3 "Good value."
    • 8.2 "Comfort level is high."
    • 7.8 "Good location."
    • 5.5 "Average amenities."
    • 5.5 "Food is average."
    • 5.1 "Vibe was decent."
    • 4.0 "Breakfast is below average."
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    Overall rating

    7.9 Good
    based on 67 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.9 "High comfort."
    • 7.8 "Nice rooms."
      7.8 "78% thought the view was good."
    • 7.6 "Good location."
    • 4.5 "Breakfast is below average."

    Overall rating

    7.9 Good
    based on 33 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 7.7 "Nice rooms."
      9.4 "94% thought rooms were spacious."

    Overall rating

    7.8 Good
    based on 119 reviews
    • 9.4 "World class service."
    • 8.5 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
    • 8.1 "Good value."
    • 7.8 "Good location."
    • 7.8 "Good cleanliness."
      8.2 "82% said rooms were clean."
    • 5.5 "Food is average."
    • 5.0 "Vibe was decent."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 39 reviews
    • 9.2 "World class service."
    • 7.6 "Nice rooms."
    • 7.5 "Good location."
    • 5.3 "Average amenities."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great view"
    "Good laundry service"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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