The helpfulness of the staff. Good breakfast
Great breakfast, free wifi (though there was a small problem with is which meant it was slow in my room), nice decor and everything worked. Oh, and I had a great view (: There was a small problem with the wifi, but it worked albeit slowly
location, room design, amenieites, breakfast no
it was in the center. coffe was ok. temperature preblems in room, the bed was like a child one, the manager was a rude and disrespectful man with no good education. i asked for a complaint form, but they say that didn't have any kind. and why should i send a letter complaining to the same person that treated me so bad?
rooms, furniture, beds ok stairhouses a little outdated, no fridge in room
Yet another run-of-the-mill 70-ties hotel but clean and with good location. Did the job for me.
Really good breakfast!
The friendly and helpful staff
Very nice and clean rooms, and the possibility of having a smokerroom.
Quiet location and good breakfast Could have been slightly better in appearance and the fabric of the building is a bit dated.
Nice clean and tidy-friendly Kettle,tea and coffee would have been nice.Maybe the odd English channel on the tv.I Should have got more info on address as took ages to find.
A very nice and comfortable familyhotel. Big, clean and nice rooms. Excellent breakfast and very nice and polite personal. We will gladely come back.
The quiet and really peacefull location is absolutely a big plus. The Hotel is basic, no thrills, tidy and clean. Good for a budget stay in case you like explore the really close situated seightseeings or the Thermal spa. Friendly and helpfull staff. No wifi but Lan internet connection and in case you forgot the cable there its possible to get one at the reception. We had an all over positive stay in this Hotel. Nothing to remark.....
Ok breakfast, sizeable rooms. Far from the city, a bit difficult too find, no hotel sign.
very friendly staff and helpfull attitude
It was only a stop over for one night. The restaurant was not open but they did suggest a local eating establishment which was just as well as we were along way from anywhere. It was the dearest meal of our trip It was a bit dated and needed quite alot of tender loving care. The big fish pond in the breakfast room was a bit strange and probably not very hygenic
Neat and clean rooms, friendly and competent staff. Location calm, but close to the city Would have been nice to be able to buy a (very simple) sandwish, a small yougurt can or some fresh fruits at the Reception desk.
situation, helpfulness of staff no international tv news stations, no english speaking channels
breakfast tiny bathroom
Large, comfortable room with a great balcony looking over the city. Close to bakeries and supermarket. Not many restaurants close by.
Quiet, friendly staffs, good location, convenient, all a traveller is looking for.
close to the citycenter, quiet room overlooking the garden, excellent breakfest
The nice hotel staff the luxury bathroom and a great breakfast !! No.
helpful staff, large breakfast room, lots of choice with food the bathroom had no extractor fan, or the extractor was not working the shower curtain was too small and it was difficult, when having a shower, to avoid flooding the bathroom floor
Its rather pretty hotel. good breakfast.Wi-fi free.hot far away from citycenter very small room.
Affordable. Central Location. Comfortable beds. Friendly, English-speaking staff. Rooms were a little warm on a cool night.
large enough room, good breakfast extremely small bathroom
The Hotel has a very well stocked bar with a relaxing lounge area this my son & I enjoyed. The majority of reception staff seem to be very highly strung and come across as a bit ignorant, this just maybe the way this nation is.
Convenient location to Kassel station. Friendly staff. Clean room The nice touches that used to set this hotel apart have gone- I get the feeling the budget has been overstretched with the quirky rennovations. Better value for money is available in Kassel
warm welcome, good restaurant also if we arrive late in the evening, nice room and quite big bathroom, god breakfast
location to the town centre and rail station
Friendly staff. Nice Breakfast, good value. Nothing
The hotel is really good, new, modern, with a huge Breakfast, with wonderful staff and the price is very cheap. I recommend for everybody who needs to stay in Kassel. Absolutely nothing!
The service was truly excellent. The staff was extremely service-oriented and nice.
The underground secure car park for my motorbike
Dinner No AIR Conditioning
The generous size of the bedroomg. The helpfulness of the staff.
The staff: they were wonderful! Very eficiente and helpful.
comfort, distance from main sights no
Nice service people and nice dinning room. Rooms must be upgraded, as they are very old and not comfortable.
lovely spacious suite of rooms; facilities such as pool table, library, cheap WiFi and complimentary eveing buffet; very kind staff. it was really a home away from home horribly depressing area of Kassel, no airco, so one had to keep the windows open, which only mattered one night when there was a party going on in the yard, the other night was fine
It was within walking distance of town center.
The very helpful and pleasant reception staff, the very clean room, the complimentary beer and water and a great nights sleep.
Lovely place, cosy and comfortable as well. Every thing is superb. However, the bed sheet looks a bit old. The seat cushion of the arm chair (room 206) may need to be cleaned or changed as it is quite worn out.
close to train station no
everything appeare good, but the bathroom wasn't clean,
No value for money. Very isolated. I booked a suite and in fact it was a simple double room. Better stay in a city hotel
Excellent breakfast ! We arrived at 9.00pm and it was closed, but it is avery quiet time of year in February !
Nice and clean big room No
Close to the motorway. It has a very large swimmingpool (and a very small sauna). Excellent breakfast, large room.
The good big beds. The breakfastbuffet was very good. No
Location, big parking, a computer with internet connection in the lobby, expansive breakfast, some rooms need renovation, a little bit old, swimming pool with cold water
Large rooms and comfortable beds Hotel gives a 70s vibe. Really needs an urgent facelift and internal upgrades
Very easy to find, but on outskirsts of Kassel. We were just travelling through, so this was good for us.
Convenient access from motorway, the dinner & breakfast
The size of the rooms. Really good. Internet was not available.
Excellent rooms, First class breakfast selection Nothing in particular
Restuarant and rooms were good and after a long days drive the inclusive swimming pool was an added bonus
The It systems was not working - so I am awaiting my bill to be sent by post
Room comfort, style and cleanliness. Transportation in the city was free for hotel guests.
easy parking, staff oke
Good value for money, clean and comfortable room (including sauna) on the 14th floor. Further nothing special: a typical hotel that is part of a large multi-national brand.
The hotel is conveniently located near the train station and city public transportation, but equally important, the staff was ready and willing to deal with any questions or concerns.
Pleasant hotel staff, customer oriented, quiet location, nice view from upper hotel level rooms. The breakfast price is much too high; the rooms not according to the Ramada standards.
I like hotel staff, services, very clean and nice rooms, excellent. I had a problem with heating, it was cold in my room, I asked service for fixing this problem, but the man from service who came to my room to fix the problem didnt make it better, it was still cold.
The information that i receive about the town by the personnel was perfect and i really appreciate the fact that the key of the room it's the pass for the tram. Some people need to improve in english
Easy location. Hospitable staff. Good hotel for 'Documenta' visit. Nice room with big windows and expansive view. Wide selection quality buffet breakfast (not included in room price).
Close to Kassel train station. Friendly staff spoke english very well. The price of the buffet breakfast was excessive... 17 euros for an average breakfast. The hotel advertises that wireless internet is available, but it is through T-mobile and costs 8 euro per hour... quite expensive when many hotels I stay in offer free internet access throughout hotel
Amazing a four star hotel at these prices. Free internet access at the reception.
Clean room, what you need. Free parking.
the receiption is closed at 8pm on Sunday, but the receiptionist hide the key for me somewhere and leave me a message in front of the door, it was very nice! also the room is comfortble, i like this hotel!
The room is very nice. The staff is wonderful and very helpful.
comfortable bed and room.
Ease of access to transport route - on tram line.
Friendly, helpful receptionist with v. good english. Bedroom newly refurbished:clean and simple with wooden floors; very nice bathroom; TV with CNN and BBC World; free parking behind hotel; small terrace with tables at back of hotel, also conservatory. Very good breakfast. Excellent value for money.
very disappointed. bad location. far from the railway station. i booked a single room, but gave me a double noisy room. and charged me 5euro more one night, because i used the other pillow. it is terrible.
very helpful staff, great breakfast!
The underground parking, the rich breakfast, the easy tram-acess to the city (easy to walk too..), the kind service staff, two free mineralwater and a packet of "gummibärschen" on each pillow in the room every day. We had a very calm room (no trafic noise - room to the yard-side). Though we had a double-room the bed was apparently made of to singlebeds thus you could not sleep on the middle of the bed since the wooden frame of each single bed was in the way.
Good breakfast. Easy parking. Reasonably priced bar. Room clean and tidy. No safe in room. Bathroom a bit dated as shower only over bath with old fashioned shower curtain.
room is rather clean. Althogh I stayed at junior suite, there was no bath tub to relax.
Good bedding, nice staffs and very fashionate room style. Quiet in the evening
Very nice and friendly staff. Room is clean, very nice design and cosy. A safe in the room is suitable. Poor variety for breakfast.
The rooms are very nicely designed and cosy! The restaurant serves excellent Italian food. I would have liked a closed cabinet at least for the toilet where a ceiling was missing.
We had a great dinner at the gourmet restaurant, dont forget to have dinner there at least once during your visit
Nice hotel in a the hills outside of Kassel. The hotel has 3 restaurants with an excellent choice in wins and food.
Room was spacious, easy to get to the city by car. Their own brewery is something you must not miss there. Try 'nature' - not filtered beer.
Very good room and service Poor parking
Good staff and clean room Small room, clunky elevator, unpleasant smells. The rooms are 3 star hotel standard at best, not a 4 star. It has 2 restaurants, one higher end, which is probably why it has 4 stars. But really it is a 3 star hotel with a restaurant.
Rooms are ok, but I think not as 4 stars hotel, but restaurant is excelent. Since 2 years has Michelin recommendation and some other German one, but I'm not familiar with. Free Wi-Fi internet - only 5Mb. For more it is necessary to pay. No hotel parking - car should be left just on the street.
The women in the reception
esay parking, clean room, easy to find the location, quiet surrounding. the room is not warm enough.
very hard beds
The breakfast selections were good. The arrangement of the room was cramped (especially with the unneeded bunk bed.) There was no soap or washcloth provided.
Over the night hotel on the way - excellent as a night stop hotel. No problems, but the parking fills up fast! According to the price you'll get more than you acctually paid for!
The room was clean and nice. simple yet smart. and it was air conditioned! (a rare thing in Germany) the breakfast was also nice. good value for money. The town Kassel was a disappointment, but Motel One has no blame in that :)
it was clean, and a helpfull staff, a good rate
Clean and quiet. Far from the city centre (30 mins by bus). Poor connection with public transportation.Lack of English-speaking staff. It takes long time to check-in when there are group tourists come to stay.
I came to the hotel at 1am and I was very happy with the auto check-in machine. The room is very clean and quiet. Not much choices in breakfast buffet
Clean, good style, good breakfast, easy to access Too little parking spaces, online booking not valid after midnight checkin
Good location. Sight from the room was not nice.
Friendly and helpful staff The cuisine not much to write home about
Green, calm location. Superb breakfast! Didn't live up to our overall expectations. The hotel is quite old and worn out and would benefit from a face lift.
Good location - quiet Some of the decor seems a bit tired
Room had excellent view to the park area, service was very good, room was spatious and very clean, excellent kitchen when I took dinner and breakfast
The comfort rooms were large and roomy . Extremely close to the castle. The room wasn't very clean. No airconditioning so wouldn't recommend to stay here in the summer. The hotel staff were friendly but not very approachable. All in all I wouldn't recommend staying here.
cleanliness/convenience to Park/good food/wonderful staff No
good location for wasser kunst. staff kind. room clean and well equipped.
Nothing extra, but it satisfied my 1 night stay. A bit run out room/furniture
Good location in huge park near Wilhelmshohe Schloss/Art Gallery. Hotel built 1955 - a bit tired. Very friendly receptionist- gave us room early. Bedroom comfortable ;bathroom certainly not 4 star. Nice terrace cafe. Excellent breakfast but no atmosphere. Only 20 guests in 100 room hotel on Sunday night. Not impressed by dining room: pretentious menu, average food and slow service despite very few guests.
Very nice hotel, very friendly staff. Rooms are well kept, just on the ring of Kissel. Very good restaurant and intimate bar. A little bit of sound from traffic on the rooms on the side of the road. But still on the very positive side
We like the food and the good service. Absence of a small gym
The room is very crean and stylish. Also a bathtub is there.
Parking. Breakfast ok. Clean but a little bit boring, like the center of Kassel.
I liked: large & quiet room. close to the station they did not fill soap. they clean well, but do not check soap.
right price for fine hotel near the hercules monument in kassel.
The breakfast was very good, the staff was cheerful and friendly. My room was lit by one single small bulb, the type usually used for decoration. It hung there along with another one that was "a blind". I was told by the Hausmeister, the man looking after maintenance, that it was there for show not connected to the current!!!!! On the 3rd day he rigged up a bare bulb for me next to my suitcase so I could see its contents better. On the 3rd day, he removed the phony bulb; on the 4th day the only other bulb failed. I cancelled the further 3 days I meant to be there. This hotel failed me miserably.There were about 50 8-13 year olds with their teachers from Russia monopolizing the dining room. Us others had to go 10 meters carrying our breakfast to another room.
Easy parking Empty soap dispencers in the bath room
close to the best restaurant in Kassel.
Very spacious room, with a sofa in the corner which was cozy for reading (I came to Kassel to work in the archives). Good location for central Kassel. There was a lot of noise from the kitchen 2 nights in a row, although I got out of bed the one night to ask the man to be quiet. As they only serve breakfast, it was a puzzle to me why there needed to be much fuss in the kitchen, anyway, but in any case they should keep the noise down. You can hear the trams, too, though this didn't disturb me so much.
Hotel staff not very helpful with the exception of one lady with glasses. I think it was because she had very good english. The hotel needs to be refurbished, very dated. Musty smell in room when we arrived.
The rooms are spacious and very clean. The bar area is not very comfortable and the range of drinks available not very good.
Pleasant, helpful staff. Excellent location for visiting Documenta.
The hotel is a star of 50's architecture, and contains a wonderful japanese lacquer style artwork, but makes a somewhat impression of ' glory lost'. Alas the rooms are converted away from that, and make a budget- class style impression, very sorry to see that Breakfast very expensive for what you get, eur 12,50 for a eur 7,00 value. coffee milk was off, so no coffee for me, although this must be an incident only
Nice location in the center of the city. Looks like a little bit old (old-fashioned hotel), which did not have rennovations for quite a while. At the same time, everything is quite standard, the room is big and it is an ideal place for a business visit.
went to documenta a lot of street noise in my room window had to open due to warm weather
location: nearby the city
Clean, quiet room. Nice breakfast buffet. Slow check-in but it was at a peak time.
Location is very good. Price is quite reasonable. The lift was very old and very slow...
Large room with all the essential amenities Difficulty getting luggage to room from carpark. A young man was sent by the office to help us in.
The staff was super friendly and helpful. Great shower. A bit noisy as it was located at the bus + trolley terminal.
Not only did the Hotel provide free transporation to the Documenta, but when the hot water went out in the morning they extended the check out time and then gave us free tickets to the nearby thermal baths complete with a backpack, towels, robes and free transportation to the Baths. The staff was very friendly and helpful--When we arrived a few minutes before the generous 2PM finish for breakfast, we were served the eggs, bacon, bread and cheese we requested courteously, and it was delicious We had to pay additional for parking--the internet was pricey so we did not use it. The movement for internet in hotels is to provide it for free--Also many hotels provide free parking.
The helpfulness of the staff and the ticket for the transport Nothing really as it was what I expected from a Great Western
extremely kind staff, wide and comfortable room, free beverages in minibar
Free transportation in the City. Free minibar. Coffee/tea machine in the room. Good food in the restaurant. Lack of air conditioning. No elevator from hotel lobby to underground parking. A problem to load and unload heavy luggage in cars in front of the hotel entrance due to the pedestrian zone.
Large room Lack of airconditioning
The staff were very friendly and helpful. In particular we appreciated the free public transport tickets provided and the free minibar. Nice touch! The only draw back was the lack of english language TV channels. Otherwise it was spot on.