The hotel is perfect located in Sultan Ahmad area, near blu mosque and all sight seeing area in European side in Istanbul. Clean hotel with Ok breakfast. Helpful personal.
Close to main attractions in İstanbul. Breakfast catered for Europeans. As well it is unacceptable wıth the rates that the hotel charges to be then asked to pay extra for orange juıce and omelettes.
1)Staff at the reception smily and with intention to be helpful. 2) basic comfort and cleanliness 3) location near old historical neighborhood 1) Description of hotel does not mention all the added extras, when describing having a gym center, a billiard room, a nightclub, which are all charged if used. 2) Be carefull as price in booking.com and on direct website of hotel indicated in euro but on payement the charge in TL so you end up paying more then initially decided. That is mentionned no where, neither on booking.com site nor on hotel site. 3) Breakfast buffet even didn't seem apeeling. 4)no personnal touch or feeling of being at home, which i got from hotel hotellino where i stayed previous two nights, just next door. As conclusion, it is a practical hotel with good location. Don't expect anything else.
Clean,good locatıon,frıendly staff, free ınternet
Arriving at the airport the car from the hotel didn 't come to meet us, despite of that I had reserved this car already 2 weeks earlier. And when looking at booking.com I reserved the Deluxe room, bur arriving at the hotel we have the standart room, very noisy. And the repair work took place near the hotel.
staff were helpful location is right on the main street. noisy at night
Staff of the hotel and central placement in the old center Can't think of anything
On the whole the staff were excellent and the hotel is in a superb location. The staff in the breakfast lounge were a bit rude and although breakfast was served till 10am, when we got there at 9am food had run out and was not being replaced by the staff.
location is very good,right in the old city center Some rooms are small some are bigger, depends on luck what you get.
i could see the terrace of St. Shophia even from my balcony which means it's really close from this hotel. Breakfast was nice. staff were really kind. When we had a trouble with a taxi driver they came out and deal with it
It is near all historic monuments,tram,Bosfor
Tula's a very kind and nice person. A good person for the hotel. The rest of the staff didn't smile at all. I'm used to smiling people in the hospitality sector. All of them go the extra miles for the guests, so they feel welcomed and not as a burden.
Excellent location, very helpful and friendly staff, fresh breakfast with limited verities, safe family atmosphere. Free internet high-speed service is excellent, but you can only enjoy in in your room, don’t expect the nice and conformable lobby. I booked a suite but unfortunately I couldn’t get it before 2 nights, the reason was a mistake in the booking system allowed bauble booking on the rooms. In return, the hotel management offered to us a complementary dinner for that mistake (it was mentioned in my booking confirmation that there will be a free dinned after Nov. 15th and I was staying up to the 17th , what they did is they gave it a bit earlier) and it was a good dinner.
Location and hotel had a very welcoming feel.
wireless connection to internet no tourist map
Personal care of the staff, the location of the hotel and view from the rooftop are just great
The guest relations officer, Ozlem, was particularly attentive. When I became I'll she was exceptionally kind and went out if her way to help. The other staff were also kind. The shower was unable to deliver consistent waterctemperature. Either scolding hot or very cold with tmrw of being just ok.
location and ease of travel to tourist sites air conditioning unit very noisy and next to useless
great location, clean there was a wedding party on saturday night. They appologised for the inconvinience but I couldn't sleep that night.
Personalul e amabil, hotelul e curat, locatia e buna Camerele sunt cam mici (am stat la o tripla), masa nu e prea variata pentru un hotel de 4 stele
Wonderfull locationPlease write at least 15 words Taxi cab
Great value for money. Unbeatable location. superb view from rooftop restaurant nothing to dislike.
Had a gym, nice spa, great view, unbelievable and helpful staff The two twin beds pushed together with separate blankets (minor)
breakfast, hotel location relatively poor privacy in telephone calls received by the hotel reception.
The stuff are really friendly and keen to a good impression to their guests and the location is perfect and close from almost everything with a walking distance to the metro station, ferry port and other transport (microbus) The rooms are very small but good if you are planning to enjoy the Istanbul not the hotel, also if you do not like noise make sure you will take a room far from the main street (bad view but quiet).
Very helpful and friendly staff. Extremely well located hotel in regards to the Historical center (very close to Saint Sophie). Breakfast was very diverse, fresh and in quantity (breakfast can be taken on a terrace). Bedrooms cleaned every day. It can be noisy if the room is on the street side due mainly to the tram (after asking, staff easily moved us to a quiet room).
the hotel was excellent, the staff were friendly, treat you as a part of their familly. Many choices for the breakfast. it was in the old city, walking distance from many touristic sites and the tramway was just infront of the hotel. Excellent stay and I would come back if I visit Istanbul again. just no elevator, so it will be difficult for the elderly, especially that the breakfast hall was on the terrace (3rd floor), however, the staff help you with the luggages.
Great location good amenities very helpful staff good breakfasts Our room was at the very front of the hotel, one level up, and was therefore very noisy
Room was clean, cozy, breakfast was also very good. The staffs were kind and devoted in service. My room was so quite due to being located opposite to main street. I was all-right, but my father's back was in agony due to the bed.
Best value for money. Location is excellent. Clean rooms. Friendly staff. Very nice breakfast in the beautiful terrace located on the roof.
Everything. Could not find any fault with the hotel and the service at all. Wish more hotels were like it.
This hotel is extremely well located. Great staff. Available and always helpful with a smile. Top of our priority list when we go back to Istanbul.
cleanliness of our room nothing just some minor problems about wireless LAN in rooms
Very clean and friendly. Location is quite noisy in the morning.
The staff were excellent. Everyone was extremely helpful and gracious. The ammenities in the hotel, from breakfast to afternoon tea as well as the facilities, all gratis, are great. If we return to Istanbul, we will be staying here again.
First class from the moment we walked through the door! Any and all requests that we had were immediately fulfilled. The staff working at the hotel are top notch. Since we arrived early our room was not ready, but we were shown two other rooms and chose the second. Great attention to detail from the free Turkish Delight placed in the center of the enormous bed to the hand written note "to our special guests." A wonderful place run by wonderful people with both taste and talent. We did not feel like a number at Sirkeci Konak but rather were given individual attention. Ezgi Kepsutlu gave us special time in laying out the details of how to get to where we wanted to go and answered other questions that we had. We will return!
The staff were attentive to our every need and friendly without being too effusive. Nothing was too much trouble. When we were kept awake by overnight building work in the building next door (which was beyond their control) they gave us a rebate on our bill. I would have prefered more drawer space for clothes in the room.
Fantastic location: within easy walk of the Haggia Sophia, Blue Mosque, the Grand Bazaar and the ferry port. Off the main road on a quiet side road and very close (less than 50 metres) from the nearest tram stop. Wonderful staff and superb Guest Relations staff made us very welcome. Rooms were clean, very comfortable and well furnished. The bathroom was small but perfectly adequate for our needs, was clean and everything worked as expected. The bedrooms are not huge but we had a small balcony where we could stand but not sit outside. Breakfast was fantastic and varied and the complimentary teatime Apple/Turkish tea and rolls were a nice touch as were the delicious Turkish Delight found on arrival and at departure. There was nothing really which troubled us. Some of the walls seemed thin and we could occasionally hear voices but the guests were all well mannered so not really a problem. The taxi driver found it very difficult to find the hotel despite asking several people in Istanbul but not really a fault of the hotel! Take directions if you have them - the taxi drivers are not like those in London who know every street in their city.
The Excellent staff attention. At every turn they went out of the way to be helpful. The billing charges from Booking.com were not clearly stated to us by booking.com so there were unexpected charges at the end.
The location near the railway station, Topkapi and Hagia Sofia was really good. The hotel is not the largest (in any sense) but the service was generally impeccable. Breakfast was good and the small baths in the basement section a delight. Nicely done rooms. Our room was quite narrow. The bar in the lobby was not manned but one had to ask bell boy or find a waiter.
Our room was nicely furnished, the staff is very friendly, excellent location. No tea/coffee facilities in the room, noise from building work next to the Hotel, no sound proof room, we could hear the hoover going next room and upstairs.
Friendly atmosphere and nice roof terrace construction works near the hotel
staff were very help full and hotel was very clean and quit location very good can walk to the see side ever mornning close to importet spots staff , breakfast, location, cleaness
A turkish family owns and manages this small charming wooden hotel. They make you feel real home atmosphere.Very hospitable and friendly. Location was perfect.Minutes walking to the Topkapi palace enterance.Very close to restaurants and pubs however the hotel is in a very quite street. So we had a nice silent sleep.Room was clean and big, colorfull tastefully decorated.No elevator since it is a small old wooden building. Planning to stay in February again.
Excellent location close to important places to visit and relatively quiet place related to traffic hectic. We do not have complaints
very friendly service in the bathroom, the water ran out of the shower, the toiletring wasn't well attached
Great location. Very helpful staff. Great breakfast as well.
The staff was friendly and helpful, and the room was spacious, immaculate, and nicely decorated.
the location the shower leaked all over the floor
A great restaurant that prepares Ottoman palace cuisine. The location is amazing! Easy walking distance to all major Sultanahmet landmarks. The staff - they were always cheerful and helpful. My room was a bit small.
Excellent location for visiting the main attractions, right next to Hagia Sophia. Friendly staff and decent breakfast Room was pretty small.
The room was very clean and the hotel staffs are very kind.
Friendly staff. Location was okay but the traffic to the hotel was not allowed. I have walked 5 minutes to the hotel. They sent a guy to help me. Room was too tiny. Small. Bad design. You have to take 10 steps down from the door to the bed. It looked like a grave.
The location is excellent, most of the interesting places are within walking distance. The hotel staff were very helpful & polite. The rooms were cleaned regularly every AM, our room was always clean, neat & tidy everytime we returned to hotel after the trips. Nothing
The staff were extremely helpful and friendly and the location was perfect for sightseeing with everything beingn within walking distance of the hotel.
Hotel location is excellent, staff are friendly and helpful, hotel rear terrace charming space. Hard beds, poor bathrooms, patchy house keeping.
Excellent location. Staff very helpful.