Reception assist very well.
Based in old town Poor breakfast, cold floor in bathroom
The lady at the check in came with us to our car so that she can speak to the police and grant us access to the road which was closed because of the festival. That was great! Yes, the breakfast at the hotel is rather lacking choice, the food is cold and the overall presentation is insufficient for this type of hotel and price.
staff, room size, good restaurant, the hotel needs a bussines center
Spacious and light room, comfortable bed, silence. Central location in the city center.
Recently renovated in a very nice way. Nice courtyard where breakfast is served and very helpful and friendy staff At night the corridors were almost in the dark
It was very nice!) design of the rooms is very interesting, staff is very kind
Very Quick Check in and a pleasant smile ,All staff very freindly.
Room was clean and although a little sparse it was neat. Reception staff hepful in making suggestions of what to do and see. Kitchen staff was very helpful and accommodating. This is billed as a business hotel. There was a group of people in the bar when we arrived. It was a Saturday and as time wore on the crowd became more raucus. This uproar went on until about 2AM It was complicated because the rooms are not air conditioned and since Klaipeda was in the middle of a heat wave, we had to keep the windows open
The reception is very kind, and have free pack deposit. The breakfast is the best and it contains fresh fish. Maybe they can improve their English...
The reception staff were all extremely pleasant and helpful, being able to answer all my varied questions, proving to be well informed about Klaipeda and Palanga I was very happy being at this hotel
Clean and tidy. a good brakefast. Not to far from city center. Good value for what we paid for.
Best breakfast on our trip in Lithuania. The wifi wasn't really working. The street in front of the hotel is very busy, so if you need a quiet room when you sleep, ask for one that is not facing it.
breakfast, administrator no lift
Very friendly, very clean, an excellent stay.
Приветливый стафф , чистота и порядок , центр города рядом.
There is no elevator in the hotel and the guest should take up his baggage alone.
The staff were lovely people who did all that was needed to make you feel at home. The rooms were very clean and well appointed. The hotel was quite and the beds very comfortable. Breakfast was very good and I would recommend this hotel to my friends. It is also in the Old part of Kleipeda close to the market square and the local park and gardens. None
The friendliness and helpfulness of the reception staff, even when they had been on duty for 24 hours at a stretch! The location was also very convenient for the city centre.
Hotel was small, stylish and comfortable, absolutely worth of money. Stuff was friendly and helpful. Location is close to bus and train stations. Old town and harbour to Smiltyne is quite far away but walkable distance anyway.
Bedrooms were very good, spacious and well appointed. Good location near to shops and man streets Breakfast was very poor, there was very little buffet choice and we were offered only omelette or pancakes for a hot breakfast.
Good location, welcoming staff, small and cosy hotel
there is`nt wirwlwss,only @ reception
Above all, it was the location I was taking into account prior to the visit. And I was not disapointed. Then the overall appearance of the hotel was quite nice. Rooms were quite comfortable, especially double bed. If I want to complain, there could be something about A/C, a bit poor choice at breakfast, worn towels in the bathroom.
the breakfast is quite good, the rooms are clean the hotel is not prepared for handicaped people: stairs without lift in the entrance.
This hotel is good with spacy clean rooms. Located close to the railway station. Breakfast was good, staff was friendly. Just a 20 minute walk from the centre of Klaipeda. During night, sounds of the nearby railway might be annoying. The restaurant of the hotel is quite small, and other restaurants are not in the neighborhood.
Nice and attentive staff, good breakfast, big rooms Limited access to the Internet, poor assortment of personal sanitary accessories (no cotton pads/sticks, no sleepers, shower gel from a dispenser...)
Good location, less 10 minutes walk from train/bus station. Food was good for dinner and breakfast.
very cosy hotel, with nice interier and exterior. Very good quality for your money. Not bad location. Good breakfast and nice surprisevly nice restaurant. Was not mentioned that it is next to the big railroad station. Also no a/c nor fans in the room.
Staff was friendly, and helpful, trying to understand our request even though there was a language barrier. Wished hotel resturant would have offered water with meal, or refills of coffee.
Very kind to us. Carrying suitcases up stairs etc. Opened the kitchen one hour early to make an omelette for us before we rushed to the train. No lifts, no guest laundry.
I love the small dining area which has good food and an excellent COOK.Great location for anyone on business. Major negative for me the smokey smell in the rooms. They need to be completely deodorized to get rid of the smell and ban smoking completely.
Location and staff. -
Close to the place where need to be; quiet place, nice view
Nothing!!!!! Breakfast was poor, room was not cleaned, toilet bowl was broken, WiFi did'n,t work, room calling for capital repairs, I hope that I never come back to this hotel.
Large, comfortable rooms. Reasonable location. Log fire in Reception! Rooms need refurbishing. Now rather expensive for a basic hotel
quiet and nice place
Good and qute location and in city downtown. Free access to WiFi internet in each room.
Nice, spacious room. Staff were not just friendly and helpful, but all seemed to be going out of their way to make guests feel welcome. Food was good too
big comfortable room, very friendly hotel staff iron in the room was a poor quality
very functional and isolated rooms breakfast not included
Very pleasant approach of the hotel stuff, excellent buffet breakfast When I booked a hotel I expected ho have a room with one king bed, while finally there were two beds, one beside other, what wasn't very comfortable in fact.
Room, reseption service
Mostly friendly, at least correct staff. I booked a deluxe-room with a wonderful view on the harbor and the Curonian spit. Breakfast was very good and included in the price, and so was Wifi in the rooms. The room-safe was locked when I arrived, so I called the reception. They gave me a code with which I could open it. After I had set my own code and locked the safe, it was still possible to open the safe with the pre-set code I got from the reception. When I asked for this to be changed, the receptionist couldn't see the problem and just gave me the safe key, which was really useless, because the safe still could be opened by everyone who knows the pre-set code. This is not what I would call "safe".
I liked the design and layout of the Hotel also the facilities were first class restaurants were excellent and the most important thing was that the staff were helpfull, friendly and professional!
Free wifi is not available in all the rooms. The lobby is crowded with web surfers.
Isolation between rooms are pure. I heard quite clear what our neighbours are talking.
We went to this hotel for the first time. Good food on the 20th floor, the design of the room was great (delux room) Great variety of activities. The staff at the reception desk was very unfriendly and not helpful. Nobody helped us with the luggage. It was very cold in the room, even after they brought us the heater. Shampoo and gel is very cheap and not acceptable for a 4star hotel. The floor in the bathroom would get very wet after taking the shower. How do you suppose to drink the beverage out of the minibar if there is no bottle opener? Again, the major problem with employees. We are not coming back.
Convenience to restaurants, bars and shops in Old Town 1. When I arrived, I was assigned a room in the old non-air conditioned section which was very small. There were two single bids that had to be tied together by the hotel staff to make a bed, large enough to be comfortable. I asked the front desk staff to let me know if there was a cancellation in the new section of the hotel. There was and I was promptly notified. The hotel staff has always been courteous and attentative.
very good location: a few minutes' walk to the old town, the ferry terminal and other major attractions, accessible also by public transport - take bus no.5 and 8 and it's just 3 stops from the train station. We lived in the new wing and the room is air-conditioned. Good breakfast too. We would expect improvements to minor details such as provison of body lotion, shower caps, laundry service for a 4-star hotel. The hotel gives only a small packet of hair and shower gel for each guest.
Nice view on the city and the sea of Klaipeda from the bar/restaurant on top of the building.
Location. Beautiful seaview. Bathroom.
Nice view to harbour and sea. Excelent grilled food on 12th floor. There was no printer in whole hotel!!!
Kitchen in the room, free parking and free high-speed cable internet (free WiFi was not available anywhere). When we arrived there was a Russian-style wedding party in the hotel's restaurant. On our attempts to find 2nd restaurant in the hotel the party's host (or "tamada" in Russian) sweared on us like "what are you $@# searching here for?!".
we stayed for 2 nights. rooms were not cleaned during our stay. no hot water on the second morning. receptionist had difficutlies in finding the hotel on the city map, not to talk of directons or tourist information.
Spacious room with a kitchen. Nice modern decoration.
I liked the staff, very comfortable hotel. We came with kids but that was not a problem. We had very big room. Most of all I liked design of hotel. Seems that hotel being recently redecorated and everything is cleen and fresh.
Room interior, Restaurant
The room was very nice and spacious, the breakfast was also very nice. Also location was good to old town and also not far from good shopping mall The spa room was not prepared and to cold to enjoy
This hotel was amazing. The room was gorgeous and had excellent appliances. The staff was very friendly and helpful. The hotel restaurant is amazing Armenian food and I could have eaten there every day. The Turkish coffee was especially delicious. It is a bit far from the downtown area, so be prepared to walk for 10-15 minutes.
Wonderful restaurant with armenian cusine. Big rooms with kitchen. Good location - not far from port and old city. Good parking.
Beautiful, modern, well equipped room. Comfortable bed and nice bathroom. Good location. Helpful staff. Good restaurant. Across from sculpture park and near old town Klaipeda.
Very well equipped room, convenient free parking, free WiFi, professional staff, nice restaurant (make sure you taste the Armenian wines!). We have stayed at three other hotels in Klaipeda before, but we will definitely come back to this one from now on. The only one disappointment was the breakfast which was served to the room: the plates were obviously prepared on the previous day and kept in the fridge.
Very good restaurant and design of hotel no air-condition
Big suite Perfect location A/C broken, customer service is lacking. We got back late to the room and found that the room was hot, and the air conditioning was broken. The hotel was fully booked for the festival "Juro Svente", so the staff was unable to relocate us to another room. We could not open the windows to cool the room because there was a load restaurant and busy square below, with smokers under the window. The room was hot and we were stuck. The person at the desk explained that others were having similar issues, and offered a fan to cool a family of 4. Upon checkout, we explained that the reason we booked the hotel is because it had air conditioning, and that we had an uncomfortable night. We were offered a "soft drink" for our terrible night. We asked for the manager and waited a long time. She was very friendly, but not very helpful. In the end, after explaining that our expectations were not met for a "luxury" hotel, the manager offered nothing. After a half-hour of back-and-forth, "It's our fault that we let them know earlier that it was broken" she finally offered a 20% discount, but because my card was already charged she would need to wire the refund to my account. That was a week ago, and I still haven't seen it.
Hotel was not full so there was space to go to the breakfast. Hotel was crowded employee but they were concentrated to discuss with each other, service was not on the top on their list. Breakfast was stuffy like one day used sock. I suggest to chef to visit some good hotel to see what is the fresh and good breakfast. This hotel quality is on B&B level.
Nice personnel, smiling and kind, very professional. Room was clean, elegant and relaxing. Easy but effective breakfast A bit far from city centre, but near to bus stop
It vas a nice quiet place and not big and crowding.
Staff is very pleasant and helpful. Rooms are very nice and clean, especially Lux. The best option for that price.
Comfortable, clean and spacious room. Helpful, friendly and polite staff. The food was delicious. And all together is for a very-very reasonable price.
location is great! Sea is a five minute walk from the hotel lack of air conditioning upset, it was very stuffy and hot
It is very close to the beach and you can reach the hotel by bus nr 6 from the city centre. Good for German speaking people. No bicycles for rent, pool only for extra fee available.
The stuff was very accommodating, kind and lovely. The room was above of our expeditions. Very close to the beautiful beach. I recommend it to everyone. It was really fantastic to stay there! Thank you, Tako Baras :)
very-very-very close to the seashore!
Close to the beach. Clean, colorful and spacious room. Friendly and helpful staff. Good food from restaurant The area around the hotel is in the process of upgrading.,
Close to the beach and easy to go by bus to Klaipeda centre. Nice rooms and quiet surroundings. Bar - restaurant They dont clean the room until check-out day. Staff not english speaker
The staff, closed parking lot to leave the car, baltic see nearby. Klaipeda - 15 min car ride, tidy room, Noise. It was terrible. I was together with my girlfriend on a sightseing trip, so we kind of wnated a good rest, for this purpose the hotel was not good at all. The sound isolation is bad. There were people partying very late. There is a bar downstairs and it's closing at 2:00 i think. Anyhow - nice place for partying people, backpackers etc. The locations is great. Staff was extra nice. But if someone is moving around in the hotell - it's like sleeping with the doors wide open. I would not want to stay there for couple of nights.
room and bathroom (!) were not clean
nice clear hotel and rooms, perfect and quickly check-in, good and quiet place
Very helpful and friendly staff did everything they could to accomodate us. We would return to this hotel any time!
There is no blanket cover in the set of bed-clothes. Instead of it there is a bed sheet.
Great value for money. Nice staff. Clean and large room.
Easy to find, at least if you arrive from Kaunas :) Parking was easy. Free internet in the lobby. Excellent breakfast. The mosquitos in the room. Parking was quite full (well, we always found a spot). Rooms not very big (at least for 3 persons).
Very comfortable location, near is port where easy can order ferry, near is old town, comfortable parking, very nice restaurant and rooms No, I have no complain.
Reception was not staffed upon arrival in the mid evening hours. I waited 15 minutes to be attended. No hot water in the evening.
Good location, nice staff internet connection only in lobby, would love to have in my room as I have business travels
bedding was exelent there is no hair dryer in room
Fabulous location right by old ferry port, lovely building, big spacious room with air-con, minibar, etc., and helpful and pleasant staff.
Nice and cozy hotel next to the habour, only few minutes walk to city centre, very good service, very good breakfast
The room is nice og clean. The staff is friendly and generally helpful. 1. The power and hot water was turned off by the hotel as a demonstration against the government's increase of VAT. However, even though that the hotel staff did it themselves (yes, the hotel actually cut off the power and hot water themselves!!!), they did not give a warning to the hotel guests. It is infuriating that the hotel switches off such things without a warning to the guests.
Location near beach Friendly staff Poor breakfast - especially in weekends
They were extremely helpful despite my being in and out during the night and early hours of the morning for work purposes - so I want to thank them for that. The lack of carpet in the noisy corridors when I was running between car and room in the early hours.
Close to old town and ferry port. Nice view. Nice new hotel building. Minifridge in the room. Direct bridge to old town is temporarily removed for renovation, so you have to go around the fortress.
Lovely hotel. Nice reception but sometimes funny behaviour. They have not taken our postcard to the post?!?!?!
Great value for money. Excellent place, room, service and breakfast. Diffucult to find. Not enough parking places.
Everything was clean. Breakfest had very little choices. Mayby msome porridge, fruit sallade... It was really cold in the room, small heater helped a bit. No wireless internet, or at least give longer line for internet.
It was easy to walk to Old Town (5 min.), New Town (10 min.) and ferry (5 min). TV reception in my room was limited to one Lithuanian channel.
Excellent location, 5 mins walk to old town (footbridge completed in July). Adjacent to ferry terminal to visit Curonian Spit. Well positioned for local restaurants. Good views over sea and waterways. Excellent venue for ship watchers! Breakfast was disappointing. Limited choice. Wifi did not work in our room so had to sit in reception. Would benefit from tea and coffee making facilities in room.
Difficut to find the proper way to come there by car, not clear how to get there
Near the old city Don't go there by night as you can't find the 'hotel'. Small sign at gate. At night there were only a receptionist would couldn't speak english, just russian.
Nothing special. It was ok. The breakfast was expensive.
Very friendly and helpful staff. Very convenient parking. Great sauna and spa. Good value for money. IMHO, the restaurant is their weak spot. With daily room service and airconditioning they would be a 4* hotel.
friendly staff;the position
Extremely helpful and friendly staff. Free secure parking was a great addition. Location was also perfect. Just five minutes walk from the center and ferry pier to Spit. If you wonder what the slight sweet odor that hangs around the area from time, that is the local Brewery next door. You can visit a guided tour there if you wish so. Nope. Everything worked out perfectly.
Friendly staff (although limited English), spotless, modern, cosy and comfortable, welcoming. A good place to relax in for a few days
Hotel staff is very friendly not enough shower gel, poor cleanliness
Silent at night, comfortable beds. Close to the city centre and the Curonian Spit. Stale sandwhices at breakfast
No English speaking staff when we arrived, staff did not understand that we wanted to check in, and not check out. Clean and simple rooms
Breakfast must be improved
Great location just 300m from the ferry terminal, and 300m from the amazing beach on the opposite side of the Curonian spit. Interesting boat-like building, with modular cabins, more suited to being a hostel than a hotel but very nice. We liked the cute dog but expect that many guests would not be happy about the smell.
I like the place where hotel is placed, not far from city. Interesting, modern interior and nice staff.
Everything was very good. No bad points.
New facilities, exelent staff, clean rooms, good breakfast.
Very friendly and helpful personnel, the rooms are clean and comfortable.
The rate offer is very good. Nice, big rooms, enough space to land children on the floor. Restaurant OK. All in all perfect for a short stay (we spent a night).
everything was excellent!! - the stuff, breakfast, the room... You feel like in 5stars hotel:) little bit hard to find cause when you googled the adress for the hotel they navigate you to other place! we spend 1 hour find the right place so beware about this
..everything what you`ll need you`ll find here.. modern and cosy rooms ..a good cookery\breakfast and a really frendly, helpfull staff! ..highly recommended!
We liked this great place very much. There you'll find nice spacious rooms and very friendly personnel