great location, helpful staff, clean, comfortable and elegant. if you're in Krakow, you can't beat the location.
Room was very nice and comfortable with big bathroom. Location of the hotel is great. Staff is friendly and allowed me a really early check in. A plasma or LCD TV would be better as the old TV's picture was not very good. It was strange that the door was not sound-proofed so you can hear if someone is talking outside or they can hear whats going inside...
good location value for money food could have been better
The services personnel helped switch our room after we realized that there were too many steps to climb to the second level (my knees find going upstairs difficult). Putting us in a room across from the elevator was so wonderful. Thank you so much for this consideration. Too, the room was comfortable and elegant. The buffet breakfast was amazing. We so enjoyed your venu and would reccommend it to others. The twin quilts that were on the king size bed under the spread - though this wasn't so uncomfortable as to make us complain.
It's an old hotel with huge rooms and high ceilings. The breakfast is fine. The staff was always helpful. The beds were hard and there weren't enough pillows in the room. The top bed spread looks like it was installed 750 years ago when the hotel opened.
Location, 1 minute walk to the main center square in Krakow. Also a really nice Hotel dating back to 1873, the staff were very friendly and helpful. No
great location, very pleasant staff, very good breakfast offers 1) We used 3 rooms during our six days stay. All of them were missing proper plug-in spot for shaver in the bathroom 2) Bathroom safety in the first room was poor 3) We ordered tea pot in the room - only in the first room such a utility was provided
The location is excellent. The atmosphere is unique and the quisine is gourmet There is a lot of noise from the street. Double glazing will improve the silence
Location Hot room, Uncomfortable bed
This hotel is absolutley fantastic and should be chosen streets ahead of the Novotel, Radisson and Sgeratons as it is full of charm. Fantastic location just minutes from the main square, great staff and beautiful rooms. I will be back for sure.
very friendly staff,an excellent central but quiet location,
Large comfortable room (junior suite); good location for sighseeing Shortage of storage space. In a very large room there was only one wardrobe which was too short to hang up a skirt! Only 6 hangers. Small chest which would have been inadequate for a longer stay. Had to clear the tiny dressing table of promotional material to make space for toiletries, brush / conb etc. Small bathroom. Totally inadequate air conditioning. We were given a voucher for a free glass of wine in the Vienna cafe for every day of our stay, however the first time weused it, it was taken from us. Luckily this was our last day and as the Vienna Cafe was totally lacking in the sort of cheerful ambiance (or indeed any sort of ambiance!) we have found in cafes in Vienna, we wouldn't have gone back. Reception staff surly and unhelpful.
Reach of wireless signal was at my room. Room was at the end of corridor, that is why. But it is simple thing as wireless repeater for comfortable internet access. Connection was bad all the time, and with that speed as well. Going out of room to get a better connection is stupid. So, if that would be fine, I would give 5 stars, with lack of internet only 3.
Great location, walking distance to most everything you'd want to see. Stellar service! Good food. Great comfortable room and great shower! Super happy with this hotel. Loved the regal vibe.
Excellent service, nice room, great dining room.
good location, helpful staff, good breakfast
the room was spartan--apparently you have to ask for an extra pillow and it was overpriced--the location is the best thing--but it was clean the decor of the dining room is appalling
Hotel staff extremely friendly and helpful. Perfect location, historical surroundings and this oldest hotel in Krakow gets the combination just right when coupling old with new.
Location could not be better, the rooms are large and comfortable, breakfast with lots of options.
A lovely hotel in an excellent central location . Our room was large , and quiet in the evenings even though the city was very busy . Delicious breakfasts and caring discreet staff throught the whole hotel . We would be happy to stay at the Pod Rosa again or reccomend it to friends .
Great location, great style, fabulouse food. The room, 101, was amazing. We liked being on to the road and hearing the bustle outside and the proximation to the square was great. When can we come back? tea and coffee facilities for first thing when getting ready pre breakfast. Small point
Location No outside seating
The location is of course paramount, but the room was also excellent and the restaurant first class food.
Great position, right near the centre, but shut the windows (enjoy the air con!) and you could be in the country. Best hotel I've stayed in. Restaurant sheer class. Excellent staff - especially the receptionists, one of whom, discovered, is the wife of the Wisla Krakow captain! I can only express my sincere thanks to all the staff at Pod Rosa. I only hope we can return soon. Our stay was too short!
Situation perfect and amazing room. Contrast betwen old and new decor. Downstairs a funky nightclub yet bedrooms had a palacial feel. Poor quality towels and robes. Water in evening was only tepid - one could not have a pleasant bath.
Excellent staff and location , staff seemed proud to be working there and so they should , england just can't compete , and I have stopped at some of the so called best Nothing
Great place to be, specious room, perfect decoration. Location, location, location. nice staff, everything was perfectly fine. Key system is complex but everything is presented to you by staff. we didn't have any problem. Just one key ( we didn't ask for second, so not sure if you can have it) Breakfast could be a bit better (more choice), breakfast was very good, but you need to be ready to pick something you don't necessary like. Everything was fresh and cooked on demand.
Great location right on the square, full breakfast cooked for you on demand, complimentary drink voucher Parking 5 minute walk away, expensive ~USD50/day. Vehicle access to surrounding are requires permit. Was stopped by police but let me proceed when showed booking
Great location and very accomodating staff.
Abit tired. Staff were NOT up to a high level. First room stunk, second room curtains were ripped and the the third room was fine. As I was drawing my bath the porter arrived to tell me he had given me the wrong room and we had to move! No room service
Reception staff very helpful everything arranged for us, pick up from airport trips etc. Little noisy on Saturday night but otherwise excellent
Excellent hotel in the centre of krakow. Right in the square. Stayed in large suite. Extremely quiet room which was surprising as it us on the square. Very friendly staff. It is not your standard multi national hotel which made it feel like a new experience and not a repeat of another city break. Nothing negative to say.
The staff were always cheerful, proactive to our possible needs and interests. All had a smile and nothing was any trouble to them.
central location and standard of room no bath
Room was fantastic Service could be better
good location none
Location was excellent for all major aspects of Krakow. Breakfast was good, Bar prices reasonable and meals in restaurant ok. Beds comfortable and room facilities good enough for a short break Very little atmosphere in Bar or Restaurant. I think they have tried to go to simplistic and it comes across a little sterile. Being British, could have done with tea and coffee facilities.
Location! Value for money! Staff is extremely welcoming! Did not offer mulled wine at the bar :(
Have been staying at this hotel for the past 15 years during my visits to Krakow. Clean and consistent. The restaurant has the best mushroom soup and potato pancakes in the city. I've tried many and return here regularly. During hot months, they can provide a fan to take the edge off. Very few hotels have AC, plan accordingly. Location to Old Town is excellent. Out the door, straight and you are in the heart of this magical city. I'm a repeat customer and do not have any dislikes.
Excellent location and staff were extremely helpful Bed cover was dirty. Room was too hot and window would not open enough and no A/C
weather was cold wen we went and the hotel was lovely an worm and the staff wer very helpfull and nice to us! the food! there was to many things we didnt like on the breakfast buffy. we would of been happy with a bit ov toast and beens but that wasnt there. dont get me wrong we both tryd what was on offer but just didnt like it. it didnt bother us to much as we like to eat out anyway.
The Location.is perfect. Also a very good resteraunt at very reasonable prices prices
It was ideal and so near the centre. we were able to book trips to the salt mines etc through the hotel which was great. The hotel was warm and clean and staff were friendly. I hope to stay there again.
We lived in the Centrum of Krakow, very nice
Very convenient for the old town and restaurants
the location being near the railway station. Room was good. The breakfast was good. No tea and coffee making facilities in the room.
business trip so did not have time to really enjoy the facilities this time
Excellent breakfast. Very friendly hotel, helpful staff No tea making facilities in the room. No real hotel guide, including no tv operation guide.
We thought it was very comfortable. Loved the design and the central location Enjoyed spa and pool and the breakfast was very enjoyable. It was really enjoyable to come back to in the evening Overall staff very pleasant and efficient Great value for money There wasnt anything that we didnt like the only thing that concerned us was that when we went to check out the staff member said according to the hotel we had not shown up? couldnt understand this email when we got home and there was a mention that we were considered a no show and we were concerned about charges because of the confusion
The quiet atmosphere The bar at the 6 floor was closed...
The central location and the fact tat the hotel was fairly new and very modern. The bedrooms I feel are very masculine - could do with a little feminine touch - expecially a mirror above the dressing table!
Lovely hotel altough rooms a little too dark. Love the swiming pool and relaxing areas. Staff, mostly pleasant and helpful Service at the hotel's top floor restaurant could have been a lot better. It took the waiter 15 mins + to realise they didn't have the bottle of wine we have chosen and rather than suggest another bottle of similar price we were offered one over 50% more expensive!! Also no ironing facilities in room
Stunning small luxury hotel just off main city square Good spa facilities and very good food and wine selection
The room was truly great very comfortable and quite close to everything we would go back anytime the service was excellent
Then I left some laundry in my room in a black bag and they stole it! Crazy. I ream really nice taylored suits and shirts were just taken from my room. I was very upset. They denied taking anything, but know exactly what I packed and exactly where I put my things. So I left and am never coming back.
Loved our room and spa facilities. Staff very friendly and helpful. Wi Fi in room good. Breakfasts individually cooked, none of the cooked several hours in advance nonsense Looked after us well. Air port shuttle car a good price too. We want to return. Room lighting could have been a bit brighter.
The hotel is very well located. The hotel arranged taxi transfer to and from the airport. Tea and coffee making facilities in the room were very welcome. Bathroom excellent - everything one would need. Free use of computer in the lobby. Breakfast excellent. Our room was a bit small.
Helpful staff, good food, quiet room with lovely bathroom Nothing applicable
The location was excellent within easy walking distance of all sights.
the hotel has character and charm a pleasant change to modern 4 star hotels they had no mirror in the bedroom only a small one in the bathroom
the quiet atmosphere
location and ambience no bath in room to soak away leg weariness after long days on foot!
Air con in room much appreciated and at good level. Bed very comfy. Plenty of chairs (5)! Very quiet room. Very centrally situated. Staff on reception spoke excellent English and very helpful. Main concern was lack of electrical sockets in room and none in bathroom for razor. On a minor level, quality of towels deteriorated from very thick 1st night to very thin by 3rd! No prices for mini bar.
The hotel was very comfortable and was in the perfect location.
The staff were extremely helpful and friendly
Location, location, location with a beautiful room, service and excellent staff! We enjoyed our stay immensely!
Very helpful staff. air conditioning. there was a heat wave and it wasn't the best.
Convenient location and comfort Size and quality of towels could be improved.
location & cleanliness i am aware that a may/december relationship is not entirely understood and/or accepted in poland. while it didn't seem to affect the treatment we received from the staff, it would have been nice if a couple of them had not commented loud enough to each other for my fiancee to overhear them.
Cleanliness, Location,edequite funtional furniture, Daily change of towels. Staff, Value for money. The air- conditioner is not self- controlled.
Excellent location in the old town, clean rooms. Breakfast might have included more variation..
Location is just perfect - 5 minutes from central station and 3 minutes to city square Hotel stuff was polite, but not so willing to help
Distance from the main square and railway/bus station.
best location for centre very noisey at the week end,mostly from outside, difficult to sleep, also the hotel tried to charge 300zl more,because we had the original quote the amount was changed.
there were no english speaking channels on the television
Great location short walking distance to the main square. Good choice of bars and restaurants nearby. Staff are just about helpfull. Clean and warm. Breakfast overpriced compared to what you could buy locally in restaurants. When you wanted a drink in the bar you always had to go looking for a staff member
The hotel was situated in an excellent location. Staff were lovely. Room was very good. Breakfast was excellent. I would highly recommend this hotel
Excellent food , v helful staff. No
The decor was excellent and the rooms were spacious. Breakfast was probably the best I have ever seen/tasted - a wide variety and declicious. The location couldn't have been better - on the main drag and just a 2 minute walk from the Old Market Square. The staff were very polite and helpful upon arrival. I couldn't really fault the hotel. If I had to be really picky, we didn't get our free water replaced each day and the sink surround/mirror was not wiped over, although the room was tidied each day and was absolutely spotlees upon arrival.
If I feel somewhere like at home I can't call it "hotel" :-) Really nice place to stay.
The location, the comfort and the courtesy of the staff.
Excellent service. Friendly staff. New and modern design within a period building. Excellent location close the tain staion as well as the main old city square. Top class Restaurant. The Fitness rom was not ready to use yet
great location, very central, easy walking distance to the square, beautiful hotel, good breakfast
Everything was perfect. The staff at reception was very helpful, the breakfast was great and the location can not be any better. Quick walk to the Square and the train station. No reflection on the hotel, but beware of Pickpockets in Krakow. Someone attempted to pickpocket my husband in the train station and also sadly in St. Mary's Basilica.
Very good location - walking distance to market square - 200 meters. Friendly staff.
This is a great hotel I really suggest it. Location is perfect, just 5 minutes walk far from then main square in the old town, 15 minutes walk fron the Wawel castle and 20 minutes walk to the jewish district Kazimierz. Staff was very kind and spoke a good english. Room was perfectly clean and very elegant. Breakfast was excellent and various. I didn't find anything wrong!
Location Small bed, uncomfortable pillow, a bit noisy even if room did not face street, no lobby
Central location of the hotel. English-speaking receptionists. Lovely room & bathroom. Great breakfast.
The privacy blended with a helpful staff. The cheerful and efficient room chambermaid. The bar was a bit lacking in atmosphere, although this could have been because it was not too much used by the visitors during my stay.
Bedroom was quiet and bathroom had an excellent shower. The location was really good for people who cannot walk far , being between the major places of interest in Krakow and excellent restaurants nearby There was a buffet at breakfast , but we were not aware until last day that other items would be provided on request e.g. scrambled eggs . The staff in the breakfast room never spoke to us - not even to say good morning and never smiled or offered assistance re other food available
Very convenient location, small comfortable hotel well maintained with very helpful staff. Very good breakfast buffet. Did not use restaurant There was considerable noise from the street during the night affecting the front rooms
We spent two nights in this delightful hotel, ideally located on a pedestrian street in the center of Old Town between Wawel and Market Square. Room beautifully decorated in old world style and bathroom large and modern. Convenient, but limited, parking across the street.
Great location, near Wawel Castel and Rynek Glowny. The breakfast was also great. Private parking. We were satisfied with everything.
great location, staff very pleasant, great breakfast, nice cosy hotel.
Great location, helpful reception staff, good breakfast selection, comfortable rooms. Staff at breakfast miserable and the young girls couldn't even bring themselves to say good morning - unsual for Poland. Sadly a contrast with all the other staff who were lovely. The location of the breakfast area involved steps which was tricky for my elderly mother.
Everything. Your could not ask for a better hotel
The staff were very courteous, available and helpful, rooms well equipped, clean and comfortable. Buffet breakfast excellent choice. Good value for money. Location good for city centre.
the rooms were clean and staff very helpfull
Staff could speak english Staff helpful and friendly Blown lightbulb and no milk for coffee dealt with immediately Excellent location to Krakow's tourist spots- all within walking distance and safe area Failed to replenish the soap for handwashing but there was a clean bar of soap- no big deal.
location - it is only 3 - 5 minutes walk to the old town and less then 10 min to Kazimierz.
The hotel is located in the city center, so getting around for sightseeing was all done by foot or the occasional tram. Hotel staff is very friendly and accommodating. I had a very spacious low level room with two beds. Overall, very satisfied! Stayed on the 1st floor and for 4 nights over Thanksgiving weekend, which also happened to be the same weekend as Advent (Catholic start of Christmas season). The halls were a bit loud, but mainly from the noise of people walking up and down. There were a couple of parties at the hotel but they all finished at a reasonable time.
The location was excellent. The hotel staff were very friendly and helpful. Our room was comfortable and very clean and the breakfasts were very good with a wide choice available every day.
Staff very accomodating . Need to stay in updated room
Conveniece of hotel to City. More coffee in the room.
Location freindley staff lovely bar
television Set too old to small and no international chanels available only CNN was working during my 3 days of stay
hotel was very clean and efficient. the staff were unobtrusive and maintained a good standard throughout our 4 nights stay.
I expected AC in my room and it was not there. It was the main reason for selecting this hotel. I will not select this hotel again.
The hotel was been open on 3th October 10, so the room it was smell the fresh. The bed was very great with a huge bedspread. It was very comfortable, we slept very well! Very quiet place. You can choose a lot of lot of kind led light around the bed and just above your head, very funky to use. The furniture are very nice, it looks ice purple and the desk in ice white. In the hall, you can find a lot of about some jazz festival with a light design decoration. The situation is very useful near old town (Market Place, Wawel), Kazimierz, East and West. The main train station is just from 10min on walk. The staff was very pleasant with me and give me a lot of info. We had the room at the end of the hall and the building did a corner, so we loose a little bite area, but sincerely is not really an issue. The breakfast it was middle, a lot of salted meal, and not enough of sugar taste, the dinning room need more lighting and not is the idea of the jazz, the music inside was like The Young and the Restless, please groove this! There are 2 kinds of hotels in the same place. One hotel is Rt Monopol and the other in Rt Monopol Jazz, you need to go by the first one, the decoration is very old and no in my taste. Visit Krakow, it was a beautifull experience !
Rooms small, double bed put against the wall. And difficult to come out of it. No toiletries at all.
Location Comfortable room and appropriate facilities Good breakfast
Location in the heart of Krakow was excellent - a few metres from the main square, in the direction of the Castle. Very well appointed rooms, clean and modern. Breakfast was reasonably good. No air conditioning - although all rooms had electric fans, so bearable. (Temperature in Krakow was over 30C most of the time we were there!)
Room very overheated, with no way of regulating it. No high speed internet connection
The location was brilliant. The room was very clean. I had a room with skylights. One of these had Venetian blinds, which cannot close completely when fitted to a skylight; the other two no blinds at all. As a result, I woke up at daybreak every day. It would have been nice if all the skylights had been fitted with rollerblinds.
Nothing, it was terrible with a disgusting smell in our bathroom - hotel needs complete refurbishment - only consolation need square
A great location was the hotel's big strength. A Double or Queens size bed would have been good. The current situation where two beds are put together is far from ideal for a couple.
Nearness to the main square. Breakfast good. Evening meal good and reasonably priced. Nothing that had a negative effect on our stay.
location of hotel is excellent no choice at breakfast
Fantastic location, comfortable, spacious room, great choice of excellent quality food for breakfast. Very helpful polite staff. An oasis of calm. Nothing
It was very well situated in the Market Square, the staff were very friendly and pleasant
lovely hotel and great location
We really liked the traditional Polish style of this hotel and it's beautiful and unique setting on the main square in Krakow. The staff were all extremely friendly, polite and helpful. The central location near to the Castle and main city centre tourist sights make it an ideal base to explore the city.
Perfect location. There is no sitting area or bar in the hotel.
location no hotel bar
excellent staff, outstanding location and room
The fact that it was central and easily in walking distance of so much of the city.
The Hotel has an execellent location, right on the main square. We had room 24 which had a great view of square and surrounds. Hotel staff always helpful and friendly. The only downside for us a smokers the whole hotel is non smoking.Great restaurant and you can smoke.
Right in the center of Krakow. Best possible location in the city. Very nice wievs from the window. Spacious and comfortable room. Breakfast is satisfactory, but not great. Helpful staff. Free wifi in the room. Some more light needed in the room. Maybe it's their decoration style but it was really dark in the room.