The beautiful room and view. All the restaurants and shops. Especially eating at zeffarinos. Hats off to Danelle for excellent service. Our front destroy clerk at check in ,Hats off to Daniella for helping us. What's there not to like.we love it. Grazie
It is a nice and clean hotel The carpets in the rooms need to be updated
Room large, comfortable, amenities very limited, towels not overly abundent, they were rough not plush, soft Getting from one area of hotel to another difficult, finding way around was somewhat difficult. There was no hotel book which described Resturant's, where located
Super luxurious room. Bed was super comfortable. Easy access to fun casino and family-friendly amenities (e.g. shopping, canal rides). No coffee maker, but that appears to be standard practice in Strip hotels.
The location and inside the hotel The pool was so disgusting and dirty
The hotel in general is marvelous! The suite is extraordinary. Very venetian. Definitely coming back!
The staff were beyond accommodating! I mean all of them!!! The hotel is BEAUTIFUL. Rooms are huge and immaculant! Loved it!!! Slots sucked, but oh well.
The suites were beautiful, huge and very clean. Staff was extremely helpful- even upgraded our room and granted us late check out and early check-in when the front desk heard it was my husband's 30th and our 1 year wedding anniversary. The pools were well kept and beautiful! Wifi in the room was very nice to have! We had trouble with it at first, but one call to the front desk had it resolved expediently! No food amenities included in stay.
memorable experience and great customer service
Swimming facilities, night swimming, restaurants, walking. Suite was huge! My pool lounge chair was broken.
Decor is outstanding
Location! Right next to fashion show mall and right across from Venetian. Charge for everything - $40 for early check in, $50 for late check out, no microwave in the room, resort fees of $36/night. Casino is old and worn out. Staff are mostly unhelpful.
The rooms were clean and spacious. The casino was clean and the location was great. The service at the bars was slow.
I like the location in the middle of the strip, and I like the customer service, staff were very helpul and friendly. The room was dirty and smell, and we found bugs on beds, resort fee very expensive. Nothing fantastic about this hotel.
Great customer service by all the staff. Very prompt and polite. I'm not a smoker. So they still have a smoking casino, which I think most places still have. One of the few things I didn't like.
Room was clean, nice and spacious. The hidden fee at check in that doubled the price from what I was expecting to pay.
All staff from the check in ppl to the maid staff, very friendly and helpful. Price of ordinary food in the "Coffee Shop" $$$$ way too much when it's not anything out of the ordinary, I paid $50 for breakfast for two. We had eggs and hashbrowns
Fast until crowded elevators. Beds. Bell service and valet. Staff Definitely time for an upgrade. Very overpriced restaurants. Smells horrible inside like years and years of old smoke , better air circulation would help. Carpets througout hotel were gross. I checked in around 630 and I had to wait 30 mins for check in and they did not have the room I had paid ahead for and was guaranteed. Also didn't get the smoking room that I requested. Fan in bathroom didn't work remote control didn't work. Only 2 electrical outlets in room. Won't be coming back.
Location and facility Their cancellation policies are a rip off.
It to long in the lines
The buffet was pretty good with a lot of good options.
It was clean and very convenient right off the strip and in the middle of everything The wait for check in and check out
The room was very comfortable and had a good view.
The refrigerator rattled all night. Additionally, the make-up mirror in the bathroom had a light that would not shut off. Together, the noise and the light made it difficult to sleep. We called about the problems, but nobody came to fix them.
No extra pillows in the room.
Staff is very friendly Room was very dirty upon checking in, even in the upgraded room. There was hair all over the room when we got there. It was gross. We are not ones to complain. We are just the type that we will never stay there again.
I know there is a 100$ deposit they have to do at the beginning of your stay in case there are damages to the room. However, they charged me 100$ for the room, 133$ for the deposit and an additional 233$ for another deposit. I asked the front desk about it and they said "that just happens sometimes." The mirage has still not refunded me.
The Beatles Love Cirque du Soleil show Hallways noisy, expensive at every turn; ridiculously expensive restaurants; ripoff attractions;
The comfortable room, helpful staff, the late night availability of food and above all the "GRAND" the 'Beatles' show. Will surely come to stay here again on our next trip. Only the bathroom!!!
We had a great time, the cleaning is fine, big rooms and the SPA is amazing- you have to go. i had a birthday so they gave me a free enter and that was very kind of them. staff is friendly and we will defiantly consider to go back their again in the future.
The room we stayed in was recently renovated. The day we went there was free parking. No bathtub in room. Long walk from check-in desk to elevators. Understaffed at front desk.
The price I got is pretty good and overall is above good, I do not think you can ask more with this price. Our room was knocked twice for house keeping even at 930 AM, and I think this is not realy appropriate since I believe most of people are still asleep at that moment. but minor
Spacious room Nickeled and dimed; parking is not included, no soap in the hotel bathroom, three street tacos chips and a water cost me $21. This is rediculous. No $5 blackjack, had to leave to find decent gambling. Resort fees, but resort closed due to weather.
Lovely room with view of the pool. Staff goes out of their way to be helpful I would have liked a refrigerator in the room besides the mini bar.
We liked most everything. The pool was dirty toward the end of the day. People left food and drinks everywhere. It should obviously be cleaned up by the guests who ate and drank everywhere but if it wasn't then the staff should be cleaning it up all the time.
Beautiful and spacious room. No complaints.
Complimentary water , coffee and wifi not provided
Location, casino, upscale The bed and pillows horribly uncomfortable for a 5 star propert
Rooms, pools, workout room were all good. Delays in checking out, skeleton crew, trying to charge another 40 bucks per teenager in top of the pricey resort fee. Gouge
Free parking was lovely! And so many great restaurants and shops within walking distance!
The room was soooo beautiful and large and had a great view of the strip. There wasn't anything we didn't like. It was fabulous.
Staff very professional and helpful, room neat and clean Noise of cleaning near our room in the morning, can't sleep in or nap mid day, but it wasn't really that bad, I know they have a job to do
I loved the size of the suites and the comfort of the room. It was the perfect size for my group. The cleaning lady did not come in to clean when we asked her to come back after we left. She did not come back to later in the evening and she did not do a good job of cleaning.
The room was very spacious and clean. The bathroom was clean as well. Roomservice were fast and most of staffs were nice. Overall it was very clean and cozy. Somehow the security alarm went on at 5am while we were sleeping. It was very annoying and wasn't pleased with that. When I checked out I mentioned that to the staff. she told us that it was just the security alarm and acted like it is just nothing. Besides the alarm thing, other things were okm
Staff was quite pleasant and seemed genuinely interested in our experiencing a nice stay at The Palazzo.
Loved the room. The price was great and easy axcess to things on the strip Pool closes too early
They had a Starbucks. Rooms were run down and smelly. Beds were terribly old and cheap. The bathrooms looked like that haven't been upgraded in over 20 years. The room looked like a homeless shelter to be honest.
The location is great. The bed was very good. Nice room. Slippery shower floor.
Construction on our ball started early morning. Fridge didn't work. Horrible customer service
I have never been treated with such disrespect! We seemed to have been a joke even to the manager, who didn't seem to mind losing business. We waited in the "normal" line for 30min with only 5 people in front of us. 2 people even got out of our line because they were fed up. That was a little frustrating. What irritated me is any time anyone walked up to the "Dimond " line they were the next to be helped automatically! 4 people from the "Dimond " line were helped before us and the only reason we were seen next wad because the lady waiting in the Dimond line let us go instead of her. The guy at the front was RUDE and when I asked to speak to a manager he was worse than the first guy. It was so bas we didn't even stay.
The parking was low stress, and so convenient. Staying where the show was made it nice. The late checkin was frustrating. We had to pay extre to check in befor 4 pm
My second time staying here. The 1st time wasn't bad but then again I had a suite. This second time was horrible. Staff was rude. And they messed up our room check in. We had to change rooms. They over charged. And the room was so gross! The couch looked like it belonged in a horror movie! Everything!
Good location on the Vegas strip. Not clean!!! Floor was not vacuumed! Found a gummy bear, corn nut, and a water bottle right next to the bed. A bag of toiletries not even put out and an almost empty toilet paper role greeted us in the bathroom and a dirty old bar of soap with a smelly, yellow stained shower curtain put the anti-cleanliness over the top! Gross!!!! I did not trust the bedding after seeing how disgusting the rest of the place was. Don't stay here! Way too expensive for the terrible disregard to normal cleanliness you would expect at a hotel!
clean, comfortable, reasonable priced, in the heart of the strip long lines at check in
Location was great Size of rooms
I liked the rate and that we could sign up to be a member to waive the check in fee. We were on a floor that was partially renovated and since we didn't want to have to pay more when we checked in for an upgraded room, we had to walk through the newly renovated areas to make it to our old and dingy hallway. We also had a room looking over the loading area and it was really noisy during the night. Also the high pressure to do the Wyndham time share presentation. The pool was not very big and most of the seating around the pool you had to pay for. The pool also didn't get much sun and closed early. The shower head in our room was stuck on one setting and was super high pressure.
hotel nice, location on strip great, rooms nice
Modern, artistic and center of everything in Vegas Confusing front entrance
My wife and I both enjoyed our stay there. It was overall a great place and very central.
Location. It's on the strip so it's within walking distance of some great sights and the Promanade has a great selection of eateries. Price: It was relatively cheap for a hotel/casino that boasts that it is the newest on the strip (even though I know it was just a remodeled Imperial Palace). Noise: Our first night of my birthday vacation was spent in a room on the 8th floor across from the elevators and just outside of the parking garage. Between the car alarms and the noisey elevator we got little to no sleep. If the windows weren't old and thin and the walls weren't so paper thin this wouldn't have been such an issue. We requested to move rooms early the next morning and were moved to the 18th floor. Service: After getting settled into our new room we decided to take an afternoon nap to catch up on sleep we didn't get the previous night. During this nap we were awakened by a hotel staff member entering our room unannounced with some type of clip board or tablet. He promptly realized the room was occupied, cursed, and left. We chocked this up to having moved rooms and lack of communication on the staff's part and went about our vacation. At 3:30 the next morning we were awakened by a Guy Feiri restaurant ad that left a message on the answering machine, then it immediately called back and rang several times until we picked up. I called hotel staff downstairs to be directed to who I could complain about this to and was told to wait until 9am when that restaurant opened to call them. I called downstairs when we awoke later that morning and talked to another staff member who said he would contact the restaurant and the marketing department but was offered no compensation for now 2 nights of ruined sleep and was never given an update on the status of that complaint. Entertainment: We decided to try to salvage this experience by playing their slots periodically. To give you a little back story, I lived in Vegas for several years and we visit several times a year. These slots were the tightest slots I've ever played. We would put our money in and would win a couple of very low amounts before watching the rest of our money drained with no entertainment whatsoever. We ended up going to other casinos for this entertainment and had better experiences. Overall this hotel/casino seemed to be the driving force of negativity trying to ruin our 3 nights stay for my birthday vacation. Had it not been for the experiences outside this location our vacation would have been completely ruined. We will never again stay at The Linq.
Clean, modern room Tough location to drive to, some signage would be helpful
It was clean at least. Overall terrible. I rarely review places negatively if at all but this was rough. First of all, a pain to get to from the strip. The location was bad. I was charged $35 to check in an hour early, then I was given 2 double beds as a solo traveler even though I booked a king. Then my room which was on the same floor as the spa had some weird elevator access issue. When I finally got back to my room, which faced the pool, they had a bright light that flashed directly into my room and the curtains didn't help much. Finally they were blasting loud music until past 11pm when I was staying for work and had 6am meetings. I absolutely do not recommend this place. I've stayed at most hotels on the strip, even the Excalibur was better than this. Stay away. I probably should have complained and gotten things changed, or let them know how bad it was at checkout, but when I was out all day working I just didn't have the energy to deal with it and was in too much of a rush.
Pool was great (21+ though) and our two double bed room was spacious and modern. Lots of good channels on TV for when you want some downtime. The location right in the middle of the strip and steps away from the High Roller can't be beat, and there's a good Irish bar inside the casino. The tables and slots are average, but are plenty good enough if you don't feel like cruising the strip. The price paid is fantastic for what you receive, all things considered. - Be prepared to pay a premium for food/drinks considering the location. - The Wi-Fi signal is strong and covers even the pool but randomly disconnects for long periods. - Smaller casino, so it doesn't have the restaurant or bar selection of its peers. - Drop-off area is quite obscure and driving through the parkade to get there is a bit of an eyesore.
The eco friendly style and the location was perfect, basically in the middle of the las vegas strip. How long we had to wait for elevators.
The hotel was extremely gorgeous and elegant, highly recommended. I would pay a little extra to stay here at the marvelous Linq then at Circus Circus, speaking from true experience. Nothing was wrong on the contrary everything was perfect.
Rooms were nice and clean. Great location Poor cell phone reception in the lobby
Many places to eat inside including snack stores but be prepared to pay for that convenience, and very near by restaraunts with great food & drinks. Great value for the location in the middle of the strip! The king room had 2 tv's with 1 in the small seating area which was nice for my show while she napped, it was all we needed other than a microwave or coffee maker would be nice Slot machines weren't being very active for us so didn't play much there but still had a great stay The main drop off entrance was difficult to find before going thru the ugly tunnel type system. sliding bathroom door was difficult for my wife to open/close so she just didn't, we didn't even checkout the pool because the pics didn't excite me anyway. Our interest was central location for access to adventure which was great for the cost
Very spacious room, beautiful views, and wonderful courtesy staff. It was an amazing stay for just myself.
Hotel is in poor shape, rooms are not clean. Front desk staff is horrible but the AGM is a very nice guy and helped me relocate to Ceasars palace. I was not willing to waste my vacation. Front desk staff behavior and level of communication skills in English
The VIP service was excellent and the bathroom was gorgeous. View from the room was awful.
I felt that the staff was great! Very courteous, and very helpful. No coffee cups for left the second morning for us. For a hotel that expensive, they should have a coffee maker in the room instead of a water heater an instant coffee packets.
Great staff, great location, private and quiet while within the framework of the Caesers extravaganza. Most definitely would return. I became ill on my last day and the staff couldn't have been more helpful. Not one thing!
Unique character, modern eclectic finishes. Very nice feel and atmosphere. Location inside Caesars Palace a little awkward.
Great staff. Room was very clean. Nobu restaurant is not to be missed, excellent service there. The wood in the bathrooms has water stains on it. They should have put more varnish or shellac on it if they want wood in the bathrooms. It looks worn and older than it should so it detracted from my rating of the room. TV use is too complicated.
Very clean and quiet ! The bed was most comfortable hotel bed I have ever slept on. No coffee maker in room, and the available coffee on Spa level is only till 11 AM
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
location fees for everything
Caesar's restaurants. The first night I arrived, the iron was not working. Three calls and 40 minutes later, no iron. I was told no telling how long it would take. Had to get the manager involved. No change available at Nobu front desk. Had to walk to Caesar's front desk.
Private, amazing service and staff.
Everything else. The bathroom sink overflowed from malfunctions.
The hotel was great, a little smaller than the other hotel's on the strip but this hotel has reasonable food options and is accesssible to the strip right across the street from the Mirage. You couldn't find the hotel parking area. Need better signs or directions to get to the parking lot.
I enjoyed the location of the Casino Royal. It was perfectly situated to all the major hotels. I was able to easily get to a couple of the larger hotels where my convention was being held. I also enjoyed the fact that an Outback Steakhouse restaurant was attached, and a Ben and Jerrys. The Outback Steakhouse provide a great menu and atmosphere for dining. The room was very nice though small. However, it provided all that I needed to enjoy my stay: a fridge, keurig coffee/tea maker, counter space, desk etc. It was very clean too. Since I am not a smoker, having to navigate the casino to get to the rooms made it a bit challenging with all the cigarette smoke. Other than that all was good.
Location is perfect. Room was clean. Cleaning Lady didn't steal, did a great job. Ladies walking the Casino floor were VERY helpful and fun, directing me to the fun games and being enjoyable to speak with. Broke the toilet handle, couldn't flush without some work. Broke the shower handle, couldn't turn off the water without lots of struggle. Casino is aged. Construction. Lady working the lobby was not easy to speak with, not really a fun person, you could tell she was tired of being there.
Location, small feeling of old vegas! Hard to get a cab around back
The rooms were nice, had a fridge, a safe, a nice tv, etc. There is construction and you have to park in back. This wouldn't be a big deal if there was a taxi circle- which there isn't. We asked the staff to have a taxi waiting for us at a particular time, and after waiting 10 minutes, we decided to walk to a different hotel to get the taxi. If they aren't going to have a good way to get into the hotel- they need to do a better job ensuring people can get taxis to go where they need to be.
Lobby hasn't been updated in years but rooms are comfortable and clean. Walk to rooms is much better then larger hotels. Could use a update on gaming and food area. Color scheme has been same for years.
Outstanding staff and customer service. Clean, comfortable rooms. Perfect location on the Strip without the price of a luxury strip casino. The little casino was and food options were good too! One suggestion - Don't book a room on the south side of the hotel unless you want to see and hear the trash compactor at work early in the morning at a neighboring hotel.