Palace Luzern

Haldenstrasse 10, Lucerne, Luzern, Switzerland
+41 41 416 16 16

HK$ 1,947+

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Overall guest ratings

9.1/10 Excellent
based on 503 reviews
See all reviews

Review highlights

  • 9.2
  • 8.9
  • 7.9
  • 6.0

Good to know

  • Clean rooms
  • Friendly service
  • Luxurious Hotel


    show all


    With a stay at Palace Luzern, you'll be centrally located in Lucerne, walking distance from Lake Side Promenade and close to Loewenplatz. This 5-star hotel is within close proximity of Saint Peters Church and Chapel Bridge.


    Make yourself at home in one of the 129 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.


    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna, a 24-hour fitness center, and bicycles to rent. This Belle Époque hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    Grab a bite to eat at the hotel's restaurant, where you can take in a garden view, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

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    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Steam room
    • Wedding services
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    Guest reviews

    Overall rating

    9.1 Excellent
    based on 503 reviews
    • 9.2 "Terrific location."
    • 8.9 "Great service."
    • 7.9 "Good amenities."
    • 7.2 "Good cleanliness."
    • 7.1 "Internet works."
    • 6.0 "Average comfort."
    • 5.2 "Breakfast is mediocre."
    • 3.2 "Terrible value."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 261 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 6.8 "Rooms are ok."
    • 5.6 "Breakfast is mediocre."
    • 3.4 "Value below average."

    Overall rating

    8.6 Excellent
    based on 221 reviews
    • 9.4 "Terrific location."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.7 "Average cleanliness."
    • 6.4 "Rooms are ok."
    • 6.3 "Vibe was decent."
    • 5.0 "Average comfort."
      5.0 "Beds were acceptable for 50%."
    • 4.9 "Breakfast is below average."
    • 2.7 "Terrible value."
    View all review categories

    Overall rating

    8.9 Excellent
    based on 20 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.0 "Nice rooms."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Luxurious Hotel"
    data provided by TrustYou

    Recent reviews


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