The location (in the town center) and the hotel staff making your stay agreable!
Grade A service and food
Cental, style modern,
Great location near restaurants,shops and historical venues. Good food. Rooms were clean and modern. Staff was very helpful. We asked for and were given interior rooms that were very quiet. No irons or ironing board in the room and when we were given one on request, it twice shorted out the electricity on our entire floor (which is probably why they're not in the rooms to begin with). They do have an ironing service in the hotel which we didn't use.
I have visited the hotel on a few occasions before and I would recommend its central location Reported broken hairdryer ( it smoked when plugged in) never replaced.Kettle in room broken replaced with another broken one.Towel rack in bathroom had screws hanging from wall.Hotel seemed to have a very low level of staff and so very not able to deal with guests as one would expect.I ordered poached eggs on final morning as breakfast for my wife and I. Eggs never arrived despite asking twice, was still charged 32 Euros!. I complained but no satisfaction given just empty "We are sorry". No rebate on breakfast charge though.
i liked only two of the staff members. The beds were comfy. Showers were nice. Food was pretty good as were the prices of breakfast. The housekeeping and staff and laundry services were perfect. Too much money for what we got. Management is lacking. Pool is a bit too small. Got ignored in the dining area. Really loud construction right next to us on the street by us.
Size of room, location, room design Noice from the street
The street noise was neverending with people coming out of pub,clubs,refuse being collected, streets being hosed and tables and chairs being put out. We got no sleep.
Great location. The staff was very kind & helpfull (especially Miguel in the reception). Nice & clean room.
Great location. Larger than expected rooms, and bathroom. Very clean. Would have preferred a larger bed rather than two twins (on wheels) pushed together. Very small balcony, and pool.
The location is excellent and the quality also. Exceelent choice for a long weekend.
Design, comfort, roof top pool area No films available on tv and small tv
Right in the centre a of Malaga and a real "shoppers heaven" also close to the cathedral and other attractions. Lovely jucuzzi baths which light up. Great showers. Having a lap top in the room was a bonus. We found the staff at reception quite helpful. There are no safety rails on the bunk beds. In general the beds are quite solid. Breakfast was not worth the money. Alternatively there are a couple of nice cafe's in the area. As the hotel is in a pedistrian zone your taxi will not be able to deliver you to the front door.
everything. and in particular the ensuite jacuzzi in the bath coffee machine was,nt working for breakfast. a bit petty, i know
Location was great, rooms very modern No swimming pool but we already knew that
Cleanlines of the hotel was excellent, breakfast good, Location is the best in Malaga. TV-rack was strange and inconvenient, you can easily break your toes with that. Wall rack would be much more convenient.
We have booked to stay in a 'sister' hotel in Salamanca in September
A boutique hotel, right in the centre of old Malaga...............excellent
Great room - good facilities. Bright, clean, modern and extremely comfortable.
The hotel was nice, and our children enjoyed the bunk beds in the room.
Location was fantastic, rooms were very nice No swimming pool
The hotel is modern and very nice. It even has a computer in every room with free internet access. It does not have a parking and the public parking (between 17-20 Euros per day) is 3-5 blocks from the hotel
It`s within easy reach of the main sites of interests and city facilities. It`s roof top swimming pool and restaurant are idyllic! It does not have its own garage but your car is parked by Hotel staff. A/C in the room was not efficient enough. In hot weather the room felt uncomfortably hot.
I liked the comfort of the room, the excellent facilities, and the helpfulness and friendliness of the staff. I have no complaints.
Our room was too hot, preventing us from sleeping well, and when we opened the window it was too noisy to sleep! When we complained we were told that the air conditioning was not available at that time of the year. We would not stay with you again in the hotel before checking that this was avaiable for the time we planned to be in Malaga.
the fact that although the hotel was in the city centre it had a roof top pool so you could also s[end time relaxing and chilling out
Excellent location and spacious bedroom The bed was not very comfortable, old & creaky!!
complementary drinks in bar no internet, no dressing gowns no slippers no towels at the pool area all these things were offered prior to booking
The location and friendliness of front desk staff Extremely slow service in the bar, where we ate. The fact that the Atico bar was closed for a private function. The lack of a ramp at the front entrance with no staff to help with luggage, as we arrived.
Location of the hotel only cable internet in rooms, should be wifi
The location is excellent
This is probably the best hotel in Malaga, and we were afforded one of the best rooms with a viev across the harbour. the location is perfect.
Absolutely fantastic, 5* hotel excellent staff, we upgraded to Junior suite 101 ask for this if you want the perfect romantic break No coffee facilities in the room!
Fresh hotel, fairly good location for shopping. Our room faced the main street outside and it was far from soundproof. In addition, as it was raining, the raindrops hit the arcroof of our window and it felt like sleeping beside a dripping bath-tap. When we told the hotel personnel about this it was no real interest in the subject.
I thought the reception staff and the porters of this hotel were absolutely wonderful. They were exceptionally pleasant as well as being proud of their hotel and efficient. Our bedroom was on the first floor at the front of the hotel. Despite having double-glazed windows, it was dreadfully noisy. The street outside is very busy and the bay window in the bedroom seemed to draw the noise into the room in a way in which a normal window would not. It was a real nuisance and we were woken on and off throughout the night as well as early in the morning on each of the 3 nights we spent in the hotel.
The Hotel, staff, room and location were all excellent. I liked the valet parking, nice touch. I had a room service meal one evening, it was very good, well priced and arrived quickly. I will definately stay here again. I'm being really picky here but newxt to the workdesk there is only one socket. l had to purchase an adaptor so that l could use my laptop and the desk lamp. The free WiFi connection always showed as 'poor' but the desk will always lend you an ADSL cable.
every thing was perfect
excellent position in the heart of the city, wide, clean and super confortable room the stair at the entrance leading to the lift: if one has a lot of luggage is a bit unconfortable. However, as it is due to the fact that the hotel is in the very heart of the city, is a reasonable price to pay.
I liked the boutique style and decor and good value/ breakfast up to 12 noon. Excellent location for shopping and beach and walking distance from the train station. Liked everything other than no shaver/toothbrush socket in bathroom.
Beautiful Design. Delicious breakfast!
The proximity to the major sites in Malaga and of course its location right on Marques de Larios, one of the best places to shop while in Malaga! We also loved the roof terrace with the views of the cathedral and Alcazaba lit up at night.
Excellent location and efficient, friendly staff.
The location of the hotel is perfect no gym
Superb location and very stylishly furnished. Window faced directly onto wall which was about 1 metre away.
Excellent service from attentive staff and a very good buffet breakfast. The hotel is perfectly located in the centre of Malaga. Although there a lot of very good restaurants very close, sometimes a restaurant offering a full menu gives you the option of dining in.
Location is fantastic, This is our second stay at the hotel in a junior suite which over looked the square. There is a 30 minute walk to the beach and you can stroll through a lovely park on route. Breakfast is on until 12 noon which means it is never crowded. The sound of chairs being scraped along the floor at breakfast on both stays we were above the breakfast room but it did not spoil our stay, we would stay at the hotel again.
central location, spacious rooms
Very convenient for town centre, polite staff. good breakfast
Location in the centre of Marbella. Noisy, old, badly kept. The beds are very poor.
Nice big rooms. Good location.
Good central location. Ideal for shopping and for visiting museums and cultural sites. Good value for money. Breakfast time can be very busy and free tables can be hard to find. Quality of coffee very poor but overall breakfast good.
Nice comfortable room and bathroom....easy access to picasso and shopping Walls were a bit thin .. we could hear our neighbours talking and people in the corridor.....staff on our shift not very well informed on local activities I.E. where to find music and other.....difficult bringing case up entrance stairs.
room was clean and comfortable, bathroom was very good. breakfast choice was excellent.
Cleanliness, location and friendly staff
The hotel was lovatede very central in Malaga Som annaing disturbance fra other guests - the walls wasn't very soundproof
cleanliness of my room They speak only spanish....
very good location , good b'fast , hotel staff were very friendly and helpful.
The location of the hotel was ideal for the shopping area ,just a short walk to restraunts bars etc and great for bus service to airport. No interaction from staff on reception either on arrival or departure. Very helpful however when approached for directions/ tourist info /bus routes etc
Very friendly and helpful staff, a very good location for central Malaga. It would have been nice to have a kettle in the room and for there to be breakfast facilities on site
Staff very helpful, hotel cleanliness, location within Malaga. If you want 4star with all the bells and whistles and pay through the nose for them this is not for you.
The hotel room was clean The location is not so great if you are a woman traveling alone and want to be out in the evenings. The street the hotel is on is badly lid and the small resturants around are deserted with staff who stare and make you feel uncomfortable.
The central location of the hotel was superb, with in walking distance of Malagas' main landmarks
Easy to find - well placed
Good location, cleaness, nice staff. They did not have breakfast at the hotel.
It was clean, the staff very nice and not expensive The room was really basic
Location, quiet, clean
central location, friendly staff Some noise from the street at night time
The location of the hotel in the middle of the city. It was also nice to have airconditioning and a bath. small room, no double bed, a very small table (you can not sit on the table with two persons), no view (walls)
Excellent value for money. Very central for city. Comfortable room and I loved the unusual, modern artwork in every area of hotel. The staff were exceptionally friendly and helpful.
The decor It was so noisy we could not sleep well - this is the reason I wouldn't recommend it . There may have been quieter rooms at the back of the hotel - we were on the street
Hotel well run and in a great location for a city break. Staff do not speak much English but were very helpful and pleasant. Single rooms were very small and bed was as small as they come! But very nice shower bathroom so overall good for just a short stay.
Very convenient position. Very unusual design - exciting place to stay in.. Good facilities. Breakfasts could be better and in a better room.
not a lot I had thought it would be an unusual place to stay, from having seen the photos on the Internet. However, when I was there in person, I found the whole place had a seedy and tacky feel. The art hanging all over the hotel was very poor. Combined with the red bedcovers and the burn hole in one of them from a cigarette, we did not really enjoy our stay. Also, the wall was paper thin between us and the room next door. Finally, the holder for holding up the shower head was broken, which was a bit annoying, but as we were only staying for the one night and were tired, we didn't bother to complain.
Central location. Would like to have had a room which didn't face on to the street as the street was noisy.
Location of hotel Cleanliness of hotel The guy working the night shift was very co-operative and pleasant, he helped us with a minor problem in the room and he suggested places to eat out. We encountered three members of staff during our visit, two of them very pleasant and attentive to our requests. The girl working the desk when we checked out was dismissive to the point of bordering on rude.
Location Location to my friends apartment No windows in the room to the outside made my wife feel 'closed in' or clausterphobic.
very convenient for the most interesting part of the old city and within walking distance of the most important historical and cultural sites; a wide choice of bars and restaurants close by, and a characterful cocktail bar just across the street! the street is very busy almost all the time, so it was noisy during the early hours of the morning, making sleep difficult
The staff were very helpful and friendly, and very efficient. The location of the hotel was excellent for shopping and eating.
Excellent position just by the city centre and 15 min walk from the beach. Very clean room and hotel cafeteria in the building. Tourist office 50m from hotel. Taxi stop in front of the house. nothing serious,they do no offer breakfast
Localization is great Wery loud, you can hear everyone on the street and room next to yours
The location is excellent, only 200 meters from the cathedaral and historic city centre, with numerous bars and restaurants nearby
Nice spacious rooms. No fuss.
Centrally placed for walking the City. On main bus route for the airport and everywhere else! Plenty of bars locally. 2 minutes from the olf part of the city and a short walk to the port. Our room was fine but I suspect rooms at the front would be very noisy.
The comfort of the room and convenient location of the hotel.
Excellent location in the city centre. It is close to bars, restaurants and a bus service to the airport (number 19). My boyfriend normally stays here when in Malaga. The desk staff recognised his name and gave us an excellent room with not one, but two balconies. Our room was overlooked by the neighbours, but it wasn't a massive problem for us.
The location and the price are fantastic, excellent for a city break. Breakfast a little sparse, but again you get what you pay for.
Close to town. Basic
Room was clean and suitable for an overnight stay - the bathroom was particularly good!! The bedspreads had a couple of minor cigarette burns but otherwise all was good
Great value for money. The staff was excellent, parking very close. Can recommend this hotel to anyone.....only 2 mins walk to the cathedral
they didnt clean the towels
Very nice staff. Location excellent. Rooms clean and nice
Location, comfort of rooms, price, lift, helpful staff. No public rooms i.e lounges etc.No cafeteria/restaurant, but a good cafeteria across the road. I would certainly recommend this hotel. No complaints at all. Great value for money in an excellent quiet location
Very centrally located!
Friendly staff, quick check in, sound local knowledge Bed side lamps broken/no bulbs
Staff were particularly friendly and helpful. Location was close to everything I wanted to see. This seemed quite expensive compared to other establishments providing similar facilities.
The staff was very helpful and the location was perfect! Nothing to comment here..I liked it a lot.
Excellent position too! Didn't get to use Hotel parking option, found on-strret space instead so can't comment. On that note, - maybe a detailed map (poss last 1/2 kilometre) to get you to the front door. Didn't have much of a view from my room, didn't worry me so much as I was only there overnight, - something you might want to think about if your staying longer.
location, value for money and excellent staff
There was a bit cld becouse of unsealed windows
Good price offer taking into account the location (pretty close to the old city centre).
The stack of plates at the buffet breakfast were filthy - dried food, particularly large globials of egg, were stuck to the plate. When I pointed it out to a memeber of staff she simply shrugged - and did nothing to replace them.
staff were very friendly and helpful especially with our young grandaughter hotel was well situated for access from airport bus stop also for the port as we were going on a cruise ship rooms were very clean great shower and breakfast was very nice with plenty of choice
Their buffet breakfast was very good value for money and the bar/cafe is a nice feature I booked to rooms, one of which had a narrow, but long window overlooking the street to the rear of the hotel but the other room had it's window looking directly at another wall of the hotel
Because of the excellent location we were able to walk to the beach, the main plaza was very close by, take the train to Benalmadena, take the bus to Torremolinos for Aqualand, visit the old town and cathedral, and enjoy many close by restaurants. The shower was too powerful for the drains to cope with, the water began to fill the shower tray. However the bathroom was excellent for the price and always clean.
The friendlyness of the staff.
Location, value for money The attitude of a member of staff in the night at the reception which was extremelly inappropriate
Clean and nice hotel with a good situation for my business trip The walls were very thin and I woke up many times during my stay in the hotel if somebody banged the door or took a shower
Great location, next to the cathedral and Picasso museum, and just around the corner from the Alcazaba. In the bit we were in, the walls were paper thin and a lot of noise from outside came in.
Very tiny room that was threadbare. Charge you exra 5 E if you check in after 9, but you don't know that until after you book. No toiletries, no breakfast