I liked the location close to the main train station and the room. The double room should have had double bed. Also, breakfast should be included at the price paid.
close to Marienplatz and Pinotetka museums light from sign in our room all night
The atmosphere the room i was in was a very strange shape - long and thin - i felt a little boxed in as it wasn;t the standard square shape.
location and attitude of staff
Air conditioning did not cool room below 27 degress Celsius and matress was very uncomfortable.
Excellent location to db, very comfortable and Clean. There is restaurants front of the hotel provide halal food.
Great location, good sized comfy room, staff were helpful when needed but not pushy, excellent hotel security N/A
The Front desk staff are very welcoming and helpfull.. Maya was the best, she always exceed the Servise expectation. Bathroom is small
Straightforward check in; English speaking staff, late bar and good coffee machine in the room
Comfortable, friendly, good value for its location, more traditional in its decor, helpful staff, good location, close to railway station and 10 minute walk from Marienplatz
Hotel has very good access with public transport. From the main railway station it takes only a couple of minutes to reach the hotel.
Very well maintained,clean and neat Hotel. Location is excellent.
Great breakfast Small detail: Marks on the walls in the room
Large bathtub, fantastic breakfast, comfortable room, clean and modern. Walking distance to Löwenbrau biergarten and tram station.
the loction and the staff
Centreally located, good breafast, free car parking a small issue but we had to keep going from one part of the hotel to another to reach our room esp durring the rain
The rooms were nice and clean. Beds were comfortable and the pillows actually had some stuffing in them, which was a nice change of pace from other places we visited. The shower was also large enough to have two people. The water splashes a little out of the side of the shower. They didn't have conditioner.
Lovely breakfast - even you could get a beer.
great breakfast at buffet
very nice. The room was comfortable and the receptionist was very kind slightly far from the town center. Also no internet PC available.
How a hotel should be. Comfortable rooms, delightful buffet breakfast and prompt, friendly service.
Very central. Lovely room and facilities. Pleasant staff. Breakfast was a little expensive unless one was very hungry. However locations was such that smaller breakfasts were readily available on the street.
Location was excellant for our purpose of visiting the markets staff were very helpful polite courteous. A kettle in the room would have made our stay perfect. The british are a nation of tea drinkers and need tea whilst we could purchase tea from reception etc it was very expensive
Very clean, business like atmosphere. Breakfast was well worth the price. Staff was friendly, Did not have wash cloths available for guests. Had to ask to get more than two towels
The room was beautiful (though small), the breakfast had an excellent selection. I had breakfast included in the room rate, therefore I think the price is quite OK. Location is very good - 5 minutes to the Central Station, 10 minutes to the city center.
Near to downtown and transportation
great service and nice rooms. super friendly personnel! No mini bar in room
Great location, clean and cozy room Room was very small and breakfast selection was limited
The hotel is very convenient to the Hauptbahnhof (easy walking distance) and to Marienplatz. We arrived very early in the morning and I requested an early check in & was very pleased to find our room available at 7am. All hotel staff were very helpful and their English was good. If you are travelling with children I recommend Therme Erding. The hotel has brochures about it. It is a water park with thermal pools & water slides about 50 mins train trip from the main station. It was lots of fun after a long flight & some sight seeing. Allow at least 2 hours there.
close to the city-center, delicious breakfast, clean everywhere 1. The Hotel has not enough parking place, so the parking fee in the Parking-house at the Mars str. is more expensive as an average hotel-garage fee.
Very friendly and helpful staff who all appeared to speak excellent English. Very decorative beds - shame the matresses were so hard, but overall a great hotel for the price. Close to station and centre but not noisy. No restaurant - a small bar - but a restaurant directly across the road which seems to stay open late - we ate there once and it was fine.
Our superior room was absolutely beautiful and very spacious. Although breakfast had a good variety sometimes had to wait for a few things to be replenished, e.g. milk, cutlery, bowls.
Location and convenience, friendly and helpful staff, good restaurant, breakfasts. especially commend the conceriege -- Maximillian and Helga. The young man with the Irish accent was particularly helpful as well. Size and appointments of the room were very satisfactory, though hot- water pressure was erratic. The surrounding ambience was a bit unappealing -- the casino and male- oriented "recreation" establishment next door. The crush of bicycles was a nuisance. Did, however, appreciate accessibility to public transportation
Very close to central station, clean,good breakfast, the room with one bed is very small
Friendly, welcoming, helpful front desk staff. Bright, modern room. Modern bathroom with bath. Excellent breakfast. Overall excellent.
The rooms were very nice and the breakfast buffet was excellent. We had trouble adjusting the temperature in the warm and were quite warm at night.
location, helpful staff (though some seemed not too friendly), nice room with AC - not so common in Germany Had 2 different rooms - one much nicer than the other, tho price was the same. The room overlooking the main street was noisy at night
good location nearby the railway station
Easy access to S-Bhan Restaurant food could have been better
I have stayed here many times and have found it to be comfortable and pleasant. Excellent breakfast buffet. The people taking part in the special meetings were often very noisy.
Very friendly staff
The hotel is ok but it is not an 4 star hotel, no double bed (kingsize) no gym, and room service til 10:00
The rooms were well designed, clean and comfortable Nothing, everything was perfect
Breakfast, position, staff, clean No remarks
Value for money
Large, clean rooms. Excellent breakfast. Excellent location, 2 min walk to main train station, 10 min to main centre. Friendly staff. I had problems picking up the internet signal in our room. They were happy to move us into another room but still had the same problem. Down stairs at the lobby no problems. No kettle tea/coffee in room but a 2 min walk to train station and nice coffee for only 1 euro.
Clean and very close to the central station and many attractions
good access to public transportation
the restaurant staff were the "only" nice people. - Rooms are not clean. - Bed sheets are filthy & yellowish. - Floor carpet is filthy and smelly. - The bed itself is broken, dusty, and very old. - Bathroom toilet is filthy and not cleaned. - My child's backpack was lost/stolen from the hotel. - Room's phone wasn't working and the only way to get room service was to go down to reception.
Was quite basic but the loaction is great and the staff were nice! The bath was very slippy, the room was too hot!
Located near downtown, just a few blocks form the central station. Breakfast served too late
The REGENT location is an easy walk from the Hauptbanhof. The REGENT location is an easy walk to the Augustiner Keller Beir Garten Breakfast had everything (cold cuts, hot eggs, hot bacon, bread, pastries, juices, coffee, etc.). Nothing.....all is good.
local to train station not a four star hotel as advertised, more like a 2 star. "tired" bathrooms. too expensive for quality of rooms
the furniture in the room was very nice, and it included a small kitchen! The bathroom could be a little bit bigger, especially the shower.
For an older building, the rooms were unexpectedly clean and modern! Location was spectacular!! No deadbolts on the door, so housekeeping rang the bell (we didn't know what it was!) and then walked in while we weren't dressed. A little awkward!! Other than that, fantastic stay!
Nice Staff. Nice restaurant.
very nice hotel with very kind receiption. rooms are quite big and good for business people.
Good location Reception area is not attractive
Great location...very close to the central train station. Staying here made it really easy to get around even late at night or when we took day trips outside of Munich. Overall pretty good value for the price. Rooms are really small, and the shower is super tiny. Not really that big of a deal since we just went there to sleep.
Excellent location, walking distance from the central train station. Free Wi-Fi included in the price. The bath-room facility in the room is quite old and not inviting.
This hotel is nicely located in the train station area in Munich, only 10 to 15 mins walk to the city center, very convenient. Staffs are very nice and friendly. Hotel room is in a good condition with a kitchen inside. The hotel is not fancy not luxury but cozy and comfortable, very good value for money! Nothing I don't really dislike.
Room well appointed, housekeeping excellent. Kitchen an added bonus First impression of entrance and lobby not too good. Having to go outside to restuarant next door for breakfast not ideal
very friendly staff,very clean,fabulous room service,comfortable room,nice italian restaurant lobby is poor and inefficient,it doesnt look similar to any hotel i ve been
Nice friendly and helpful staff. We booked a quiet room & highlighted this at check in. What we got was a room on the street side where we could not leave windows open at night due to street noise. We then asked to be moved as our children got no sleep & this was not possible. Normally, when we book a quiet room 2 months in advance we get one.
The elevator is too small, and there should be more than one.
Very Clean. Quiet. Friendly staff. Reasonably large room, and very comfortable bed. Pillows could be in down instead of synthetic.
We had a wonderful stay which was high lighted by the wealth of knowledge of the hotel conceirge .Glad we took his advice about restaurants & tours.The hotel is located in a great area for shopping & sights.
The location of the hotel. Those who want to stay near the center of Munich and have the ability to walk there on foot should definitly consider The Charles Hotel.
The service attitude was quite unique at the hotel, more than perfect. Breakfast is really good! I highly recommend deluxe room with park view.
Hotel staff were very friendly and helpful, the food in general was very good, cleanliness & the comfort of the Hotel also very good.
Room ready for arrival at 2pm. Central location. Staff friendly, helpful and with very good command of English. Gym and pool very appreciated. No noise. Minor quibbles - I would have liked a CD player in the room (I know they could be hired) and a wider choice of English language newspaper.
the staff were very helpfull;the hotel is quite and the view of the room is nice; the size of the room is execllent
Friendly and helpful staff, beautiful hotel about 500 meters away from the train station. Room, and bathroom large. Excellent service. Great SPA, There is absolutly nothing negative about this hotel, everything perfect. You get what you pay for and more. Highly recomend. nothing
Very clean - amazing rooms - great spa 30 Euro each for breakfast is very expensive ........ think it may have been worth it as it was excellent. Fine as we travelled as a couple - if my kids had been there would have been unaffordable!
The Charles Hotel is a very top class hotel. The Location is great, a few min. walking away from the city center and steps away from the train station. The hotel is prestigous, very clean and comfortable. The restaurant and food is good. no wi-fi in the hotel. The internet connection is wired and expensive.
closeness of railway station,city centre and airport bus.
central location, friendly atmosphere.
The hotel was perfectly located for our trip to OBERAMMAGAU to see the Passion Play and its location, directly opposite to the railway station could not have been more convenient
1. The location is really ideal, close to the central station of Munich. 2. The room is relatively comfortable and clean.3. The reception is warm-hearted and helpful. 4. Very good breakfast. The room is small.
Hotel is central and rooms are comfortable and clean. Staff is friendly and all have good English. Should supply free internet access.
Proximity to the station
There were holes in the walls, the rooms were not clean, and one cannot describe the staff in any other words than rude inconsiderate assholes who don't give a s*** about their customers. It was so bad I fact that we had to leave and find another hotel to stay at.
Central location Strange bathroom layout - handbasin separate from wc & shower - wc and shower area were a bit too small
It is comfortable in an unosyentatious way offering plenty of space and enough shelving and wardrobe space. The breakfast is good. The location-close to the main railway station is excellent. Although we were on the fourth floor (room 414) we did hear some loud voices outside late at night which woke us up.
The Hotel is very hold and need a proof renovation, very stuffy stuff
The only good thing about this "hotel" (which is, in fact, rather a youth hostel) is the location: it's close to the train station (S Ostendstraße) and quiet. Do NOT stay here if you are a non-smoker. Apparently they use all rooms both ways, so your room will smell like smoke and so will your clothes when you leave. Also, there are ashtrays all over the corridors. The rooms are ugly and the furniture cheap. There is only one hair-dryer for the whole hotel at the reception, so if you need one make sure to bring your own. If you pay more than 50 Euro per room and night you will feel bad about it.
Very good and refurbished, helpful and friendly staff, close to center There might be a problem with parking when not using the own garage of the facility (fee applied)
All staffs are very kindly and friendly. There is no telephone beside of bed.
great for long stays
Bathroom in the one bed room apartment looks like aircraft one
good location ! in front of tram station.
Location was good, close to railway station although with a tram or taxi ride to get to the hotel. Facilities were good with self service laundry facilities available.
kitchen which was very usefull also with dishwasher and fridge. Bed was good. Poor lights in the room
It is a new hotel, so everything looks good, the room or it is better to say studio was large, although rest room could be bigger for such a large room/studio. Breakfast was good, most of the stuff was good. Definitely not enough parking space around hotel and they have less than 20 parking spaces in their garage, that is simply not enough for more than 150 rooms in the hotel. Some of the stuff could be better informed and more professional.
It's a beautiful and organized hotel, near at the central station and with members of staff very professional.
The hotel was basically brand new when we stayed there - so needless to say the facilities were basically perfect. The hotel was quite luxurious and definately great value for money. It's also located out the front of a tram stop, which makes travelling around Munich easy. Staff were really friendly, the rooms are very spacious, and overall the hotel far exceeded my expectations. Only thing worth noting is that parking is 15 Euros a day.
Very reasonable price. Lovely stuff. I can recommend. Internet access
convenience and distance from oktoberfest. rooms were clean rooms were quite crammed and stuffy. breakfast was quite limited but good quality
Staff were great, buffet was magic, nice and close to the train station and the price was also great! n/a
Proximity to railway station and excellent value for money
Located 2 minutes walking distance from main train station. Walking distance from center of the city. This is a budget hotel, perfect solution for inexpensive roof over one;s head. Breakfast on bottom floor is generous and worth 9 Euros. WiFi no longer free, but 2 Euros for 24 hours is well worth it. My room was pretty quiet - the hotel is tugged behind the first hotel row facing the train station directly.
that is close to center city
Tiene cafetera eléctrica con múltiples opciones gratis todo el día, incluso puedes hacer para llevar. Al llegar no nos dijeron que tenían parking concertado. El resto de los empleados muy serios. No tiene minibar, no tienen aire acondicionado, un ventilador ruidoso que no pudimos dormir. El desayuno muy básico.
The hotel staff are most helpful, especially Christina. The hotel is located in a quieter area, but yet it is less than 100m from Hbf train station. The hotel location allow us to reach most city attraction by foot. We enjoyed our stay there.
Friendly desk staff ,good breakfast and a nice bathroom. We thought there were no curtains , but it turns out there were shutters outside the windows which didn't work in our room. This meant we made the most of our stay as we woke up very early with the sunshine
The hotel is new renovated and pretty. The room was clean. The receptionest is very polite. Great breakfast, excellent location.
The staff was very nice and helpful specially Christine, the hotel has a very nice situation for transportation the internet was very bad
renovated room, no noise of the city, good price/quality
Good location with very friendly and helpful staff. The breakfast was good. Good value for money.
I've got exactly what I was promissed, everything was OK, but I should separalety mention excellent breakfast - much better then I expected. The only thing I can mention here - there's no curtain in the shower, and the floor in the bathroom got wet every time I used the shower. But it was not a real problem for me.
I stayed two nights at the hotel, the first night I asked for a baby cot and the answer was that it was too late and the housekeeping already left. I expected the next day to have the baby cot but nothing happened.
Convenient location for Oktoberfest
Beautiful room and hotel, great breakfast
good overall facilities with easy access small breackfast area
The Hotel Erzgiesserei Europe is centrally located in a very quiet neighborhood just a few meters from the police station. The hotel is immaculately clean, and the staff is very friendly and helpful. I would stay here again if ever I get back to Berlin.
Quite a good location near the U-bahn. Easy to access. Comfort room. The breakfast wasn´t so good we expecteded it to be.
Good hotel and good position, just 6 minutes walking from the metro station . Good breackfast
It was exactly as described, clean, quiet and comfortable, and near the Hauptbahnhof. A good buffet breakfast.
Location, clean, friendly staff, breakfast sufficient
It was really convenient to the train station, and nicer than I expected for the price. Also, the reception guy handled a loud problem guest in a very professional and impressive way. No shower for my single room--they just gave me the key to a room with a private bathroom, which I found somewhat bizarre.
Excellent reception staff Would have liked tea and coffee making facility in room
The central location
location The pillows were very uncomfortable.
The hotel was enjoyable in many ways,no problems what-so-ever No bad points to report
The beer, and except from that; the beer and all the other stuff. No complaints
It was easy to get to from train station and central to town in the old area saff were welcoming and it had internet service
Close to Train Station, shops, attractions - oktoberfest! Very clean. Friendly, courteous staff. Buffet breakfast was enjoyable and a had variety of foods.
Claenliness of the room and the very well kept hotel in general.
The fourth floor smelled like someone had taken a room deodorizer to mask an unpleasant smell. This experience was repeated in my room, which smelled even more (perhaps like it had been a smoking room once) and there were numerous stains on the carpet and shower curtain.
The location was great for walking to the old city. We would recommend if you are interested in this part of Munich to turn in your car if you have one. Driving is hectic and parking expensive. Breakfast was great if you got there early.
I just like the stuff. This is neither a 4 star nor a boutique hotel. Just a painted pension. The was no bathroom in my room even I stayed in a double room.Toilet, shower and lavatory were placed separately in the room. There is a 2 star hotel on the other side of the street it is cheaper and more compfortable than this one.
The staff were very friendly and the location was excellent The Air Conditioning does NOT work! It is extremely hot in the hotel, even when its cool and rainy outside. If you keep the window open then the noise from the street is very loud and the fan just cannot keep up.
size, comfort, quiet of the room expensive internet connection
the breakfast :) safe not working, was not repaired even on asking for it 2-3 times
Plenty of hot water from a powerful shower head. The staff were friendly and when explaining issues regarding noise to receptionist he changed our rooms for us. Unfortunately he could not solve the ehs issue. I made complaints while there but I want to re-iterate that it is simply ridiculous that in order to have a twin room, the beds lie beneath the bed-side shelf. I do not want to wake up during the night have hit my head of the corner of a thick wooden shelf. There was no practical space- nowhere to put luggage, nowhere to leave a toothbrush. The only shelf was cluttered with empty containers. The lighting was appalling. I liked the red and the mood lighting but I couldn't read the a/c settings on the wall with every single light switched on. I expected it to be small so the space was not an issue just the impractical layout.
Access to all areas of munich incl english garden and uban. Also close to decent bars and rest Incredibly cramped toilet in room 9 - I wouldn't stay again because of that
Everything was as I had anticipated it would be.
The hotel is in a good place into Munich. The room was a little bit small.
Location Room & bath too smal
- The room design - Breakfast - Swimming pool and fitness - location Always full. ;)
comfy and quite it is a little bit far from the city center
it is totally new and excellent for any detail of the structure, good price (maybe for the launch) horrible service to the restaurant which is totally a nightmare (it must be replan the managment)
The design! And the four-star comfort... Little things. The shower wasn't working properly. There was no place to put the soap in the bathroom. Oh, and being asked to pay 300 euros for an extra night.
It was really a veery nice hotel. The receptionists are so horrible!! No hello, no goodbye, they're so racist and look at you as if you're a begger and you haven't actually paid a lot to stay at this hotel!! I hated them!!
I liked the location, buffet breakfast, decor of hotel and room comfort. the fact that the hotel name is not easily seen from a distance. no milk with tea making facilities. no coffee maker.
The hotel has new construction, the rooms are relatively spacious, and the breakfast was generally good. The hotel is very far from the Marienplatz and even a hike from the Hauptbahnhof. The staff seems a bit smug, there was one small square of soap and no shampoo, and one of the waitstaff gave me coffee that was little more than slightly brown water.
I liked the design of the hotel, breakfast quality, location is also ok. u can park your car in front of the hotel for free the floor in the room was dusty
The staff was very friendly, the indoor parking lot was very convenient. The internet was free. Nothing really. Perhaps the only disadvantage was the location of the hotel.
hotel design poor internet.....
The rooms were very modern and comfortable. The location was about a block away from the Hackerbruke S-Bahn station (1 stop away from Munchen HBF) so it was easy to get anywhere. Breakfast included. Staff was very friendly and spoke english. Overall Great hotel Location seemed more like a business area so there was not much in walking distance from the hotel.
the location is just perfect. Staff is very friendly and efficient
The room was very comfortable and it is very close to the public transportation The breakfast price is very high (€19 per person). So we didn't have breakfast at the hotel. Pillows and quilts with plume (bird fur) and are not healty especially for allergic peoples. So, the hotel should provide other types of pillows and quilts (such as cotton etc.) enough numbers.
Not great really terrible value for money - tiny room, poor facilities and really quite expensive.
The Turkish speaking hotel staff was extremely helpful. The location of the hotel was convenient since it is close to the city centre and just next to the railway and subway services. The hotel is next to some "adult entertainment" locations. This is annoying and gives the feeling of insecurity.
Helpfulness of the staff! The bed sheets were not changed daily and should be!
Location Lifts were slow Not enough reception staff Pillows were inadequate
Location right next to Central Station (Hauptbahnhof) During Electronica the price of everything is incredible - 280 Euro night + wifi is not free and breakfast is a staggering 21 eur per person. I week later the hotel is less than 100 per night
Location was was great. It was right across from the Haptbahnhof making transportation anywhere in the city very easy. No
Located next to Munich Main Train Station, nice room, clean and taken care of Small rooms
Efficient, no delays at the reception counter and fast resposne to service (request a towel)
place close to train station and hart of Munich . as i said in Q.2 the bed not comfortable because its not a king size bed
The hotel is well located and accessible to anywhere in Munchen with good public transportation. Breakfast is of quality and I especially appreciate the possibility to leave my luggage for more than a few days there. It is very thoughtful and generous of the direction. For this I'll return to this hotel again in the near future.
Bathroom is tiny. Not much room to move around in the double room - there is around 30 cm space between the bed and the table
the location near the University and it is close to the Underground stop.l
This hotel is very convenient to the subway system, friendly staff, and clean rooms.
Excellent service from this friendly, well located hotel. Clean, good breakfast and well decorated rooms
staff, breakfast, convienec to everything early cleaning--but with do not disturb sign--no problem
Hotel Hauser was a great little hotel, right next to the university. Close to a metro stop and it's even an okay walk to the city center. Staff was friendly and breakfast great. No iron, but that's typical of Europe. Also the room doors were hard to lock/unlock and you had to actually put the key in and lock it from the inside when you got in the room.
The location is perfect for visiting at LMU. The building is a little noisy.
Breakfast was excellent Internet connection was poor
free internet access
Very friendly and helpful.
This is not a 3 star hotel and hostel This is not a 3 star hotel and hostel
The hotel staff was very kind and helpfull
In rooms on the street side traffic is too loud (over night). Must be notice on web site about this. Hotel is ready to renovations. On the web site looks better than is alive.
The location was only 2 stops from the city center. It took less than 5 minutes from the hotel. The entire hotel was old and unkept. The rooms were dirty, and smelled
It was October Fest time so the prices were inflated to a much too high level, but the hotel lived up to the 3 star rating.
For the price of the rooms it is a quite good hotel. The staff was very helpful. They have all the information you may need for your stay in Munchen (including free city maps and guide-books). There is a wireless internet connection. The rooms are small.
Hospality at front desk. Everyone was very helpful. I would say excellent people at the hotel Internet service it never worked in my room
Friendly and helpful staff. Rooms are clean smell good No refrigerator in the room
The location is excellent and rooms are clean. We enjoyed the breakfast every morning and it was very good. The staffs are friendly and their English are OK. The two elevators are small. The rooms doesn't have air conditioning, but with the window open. It was not that bad. WiFi signal was not too good.
Breakfast Buffet Germany is undergoing a heat spell. It was close to hundred, no air conditioning, I asked for a fan, no fan, fridge does not work. I have a 11 year old along with my wife were miserable, had already paid for 2 nights. Not a good way to remember Germany.
It is extremely close to the main station. The guest room inside is just so-so but not bad. no fridge inside guest room, a little bit not convenience. Lucky that I visited during fall time. It's not really a problem for me. Moreover, there is no hairdryer inside the room
The first impression when entering the hotel. The staff were rude; interrupted breakfast making me get up from my seat and clear up the fact that I had paid for breakfast with my reservation. The rooms were uncomfortable; in addition to being dated, the beds were not much better than sleeping on the floor. Internet slow; an unwelcome reminder of the bandwidth modern websites demand.
Breakfast was the best part.
3 Person room was great value for money - could've accomodated all 5 of us. No wifi in the rooms, no business center - quite inconvenient if you're going for business.
Great staff. Very helpful and attentive. Shower head in bathroom not working properly. Hotel had an unattractive oder.
I will never stay in this disgusting hotel and I shall never reccommend it. It was filthy and revolting especially the bathroom I hated every minute I was there
Excellent location right across from Station and great rates!
Location was great! Staff are friendly! Kind of noisy, but manageable
The front desk woman who suggested the museum. Also liked the location. The room was small and the bed, like many hotel beds was so hard. My back still hurts.