Attention to detail in terms of furnishings and garden areas and the attentiveness of ALL the staff. The breakfast was exceptional as was the complimentary afternoon cheese and wine. A real delight!
Location was terrific with a great view from the room. Extremely comfortable bed. We really enjoyed the wine/cheese and the breakfast was excellent. Not really a complaint, but the bathroom area was fairly small but that was not unexpected and certainly not an issue.
Great breakfast, excellent cookies and wine social hour, friendly and helpful staff, cozy rooms, convenient location.
The location and the style of the Inn itself. I am a director of f&b ata 4diamond hotel in sf, and I am certainly picky about service and comfort. For an Inn, Cetrella was top! Nothing.
Excellent location two blocks from beach, two blocks from restaurants. This is an old restored Victorian home and they have stuck to the theme throughout. Lots of flowered wallpaper and antique furniture. Beds are comfortable. TV. Nice gardens. Some of the staff were not as hospitable as I would expect in an inn.
The outstanding event at Centrella Inn was the breakfast----a lot of choice and beautifully cooked and presented---probably the best we had in 6 weeks of travel. The Inn was charming and well situated. Evening drinks and nibbles provided was also a very welcome touch. We liked it all
Big welcome from Honey, very homely with some excellent touches (glass of wine on arrival, home made cookies available during the day). Good breakfast with cooked options. Located in a wonderful town with excellent walking/cycling.
The staff were friendly, the room was neat and clean. The location is ideal being next to the main street and close to the beach. The building has a sweetly quaint Victorian bed and breakfast feel to it. We thoroughly enjoyed our stay.
The historic architecture and warm atmosphere Street had alot oof traffic noise
The location was fantastic, and the staff was very friendly. The facilities were outdated and there was some water in the parking area.
I liked my view from my room also very comfortable bed
Beach front view and lower level is better easy access to the road and taxis Lady at customer service was really rude. Had to take a taxi to fisherman's warf and aquarium since didn't want to pay for parking there but it is not a walk away from hotel it's a drive, bathroom was not clean and very very tiny.
The location and staff was friendly. Had a mini fridge and microwave which is all you really need. Very clean and had a nice little tv. The bed was extremely uncomfortable. I'm not sure if the walls are very thin or because our room was a Couple feet from where the cars park but you could hear every little sound outside of the room. The people above us had lead feet as well buts that's not necessarily the hotels fault.
location Garbage trucks outside window at 6 AM Broken heater with poor substitute heat source Noisey alley Parking lot view w/no assigned parking Very dated and worn: bordered on shabby
The location is definitely perfect for a quiet weekend get away. the room was clean and definitely easy enough to check in. Breakfast was good There was an overall musty smell in the room and bathroom. The paint in the bathroom was bubbling off the walls.
Small room,wich seamed a little run down
Price, Breakfast was OK, ocean across the street, breakfast was OK, refrigerator in room was a plus, close to where I needed to go. Below parking felt dicey, rooms need upgrading.
Location was amazing! The hotel was extremely loud which is a challenge when traveling with a toddler. Most of the staff was helpful but I found Julianna to be rude and abrupt. When asking about a place to get bagels she pointed behind her and said "check lighthouse Ave." even though she had a map in front of her she did not help with directions. Also not helpful during a power outage. I had to ask them for a flashlight! They didn't even check to see if we needed anything.