Friendly staff. Big room for Paris. Close to metro and walking to Le marais district. Not luxurious, but good value for money. Great food near by. Elevator broke down while we were there and had 24/24 of walking up to 7th floor. However they fixed it promptly. And at least they had a lift!
Convenient location Smallness of room -- and the great difficulty of manhandling luggage in elevator and on awkward staircase.
The location vas excellent. The smell in the room.
The staff was pleasant enough, and I did need a similar location. It was convenient to use booking.com. I did not like the fact that the hotel was overpriced, with the room so small it was impossible for two people to move around in the space. Rates seemed to vary wildly, based on which night was booked.The web site was somewhat deceptive as to what you were getting for that price. It was not a good value as compared to the others we stayed at in the same area, such as Hotel Nice and Hotel Place Des Vosges. The hotel lacked charm,convenience or value: any of the reasons for booking a 2 star place.
Location was great. There were 2 bottles of water when we got to the room but there was no water offered to us after that. We ended up heating the tap water and chilling it outside the window before drinking it. Very beautiful room though. Friendly staff. Small room. No iron in the room.
Location. It was not "recently renovated", The furniture was shabby, the carpets stained, and the morning breakfast staff most unpleasant.
It was in a fabulous position, in the heart of the Marais and close to the metro, but still relatively quiet. The "wake-up" callls were extremely unreliable.
Staff was great
Location! Clean enouh! Price are UGLy! 0Verpriced very much! So small space for big money! Everyone want to live better on the west..but not like this way .....
Excellent location, clean room. The air conditioning made a horrendous noise (not the one in our room but the general air conditioning system, which meant there was no escape). The staff turned the whole system off at our request (luckily it was not very hot those days) but my impression was that this was an old problem that nobody was trying to sort out. So, if air conditioning is a must for you this may not be the best hotel.
staff were very helpful and friendly, comfortable bed, good size room, clean, hotel located in quiet area, especially at night. (except that there's a school opposite, but it doesn't seem to start till after 8). roomy and clean bathroom with shower! very close to two metro stations. no space for suitcase except on the floor. small elevator that took us two trips to get our two bags up.
very friendly staff very narrow elevator and staircase, no room for too much lageges.
The area and proximity to venues of interest
The location. I stayed for 2 nights and the first one we didn´t have hot water so not chance to have a shower. The room is really small and the renovation in 2009 is not real....
The staff was quite nice. Facilities were a bit average.
proximity to Le Marais rooms very clean a little noisy due to situation erratic daily change of towels, e.g. sometimes 2 bath towels, soem other times, on1 bath but 2 hand towels, at others, no hand towels....
Location is convinient. Easy to get to Metro station and some of the sights with walking distance. In front of the Hotel there is a wonderfull fish restaurant, every wednesday they have Oysters party! Must visit!!! Small room and poor breakfast.
The room was like a home away from home; nothing incredibly fancy but you feel right at home. It was nice to find a hotel that had a bath. The location was excellent and the staff very friendly. All the shops and bars are within walking distance. The room was fairly small but what do you expect for a city hotel – you’re not really spending that much time in there to be fair. The bed was very comfortable. The walls were very thin and you could hear dull conversations from the next room but it wasn’t intrusive. There was a really strong air freshener smell when we entered the room. Nothing wrong with a room smelling nice but this was very overpowering.
The hotel is very comfortable and the staff most helpful. It is near to a Metro station and very convenient to walk around much of Paris from the hotel.
In the heart of Le Merais area and easy to go anywhere i liked
location jr suite very small, room could have been cleaner, lift was slow to inoperable because it was the only for guest and cleaning staff
A very nice stay at the Castex - the hotel is in a fabulous location for the Marais very close to Bastille and major sights. I had a small room (typical for Paris) off the courtyard but it was comfortable,well equipped and very warm in freezing temperatures. There were free newspapers available at reception and lots of good maps, etc. Breakfast was fairly basic but adequate. The front desk staff were very helpful and friendly. Due to a general blackout in Paris we had no hot water one morning and the hotel offered a free breakfast to compensate - much appreciated given it wasn't their fault. A nice touch and one that shows they care about their guests! Room rather small but this is typical for Paris - tea/coffee facility in the room would be a nice touch.
clean, with aa nice bathroom. good location. the room was somewhat small, which is to be expected for the price and location.
The room although smallish was very comfortable, shower was fantastic. Very nice courtyard None
Free WIFI, great location, close to Rue Rivoli (shopping street) it has so many cafes and nearby restaurants and bars. Clean room and bathroom. nothing!
Responsiveness of the host to our needs. Rate seemed a little high for the quality of the hotel and its facilities
Castex Hotel is in an excellent location near both the Bastille as well as Marais districts. The gentleman working at the front desk was both cheerful and very helpful in offering suggestions for things to see and do in the area. The hotel felt worn out a bit. While there, the elevator stopped working for a couple of days and there were problems with internet connectivity. Also, the breakfast was not very good...essentially bread and cereal only...not worth the extra charge.
The location was excellent - A very short walk to the underground metro and the Place de Bastille The "suite" was very small and cramped for three adults. It was not worth the money. We stayed at hotels in London, Prague and Zurich. This was the most expensive and the most cramped of the three.
Friendly staff, comfortable room, good location
Friendly welcome 24hr concierge wasn't - almost didn't make it back into the hotel returning back one evening as he was fast asleep!
We found the staff very friendly and helpful, we loved the location and we really liked the fact we could make ourselves tea or coffee during the day in the dining room. We were very pleased with our stay!
Genuine air of the Marais district. Nice staff. Rooms are quite modern. Little noise from outside or neighbouring rooms. No guest elevator. Bathroom is cramped. Only 1 hour breakfast opening time. Broken light fixture. Stairwell is a bit tatty. Few amenities; E.G. bar, pool, etc.
It was close to city tourist sights and the Seine River so were able to travel within the city easily. Staff were very helpful providing information when asked. We had a very small room the first night of our first booking, when we returned after a week the room size was better, but we chose a superior size room.
The location was excellent. Easy to shops,metro, entertainment. Very helpful inkeepers. Quaint and romantic.
Excellent location, great value, helpful staff, our double superior room was spacious for a Paris hotel room, great hot water pressure, sound-proofed windows and relatively quiet street, wonderful area restaurants, shopping, and convenient to Metro. We will stay there again. This historic hotel does not have an elevator nor air-conditioning which we knew when we booked the hotel. It would be helpful if they added towel racks to the nicely tiled bathrooms so that you can use the towels more than once. Also, they need to add free wi-fi, but no major complaints.
This was the 2nd time I have stayed at the hotel. I like the location in the Marais, it is in a quiet area but close to a lot of places. It has reasonable prices for central Paris. I like that it is small and the staff are friendly and helpful.
Very helpful staff, gave excellent recommendations. Also very nice breakfast. One of the 3 rooms we had booked had mould in the shower. The rest was OK>
Comfortable room, good bed, shower with great water pressure, excellent location to key Paris areas of interest Lack of free wifi and need to purchase online time - computer for guest use was old and slow
Traditional feel of the Hotel, its quiet location, while being close to interesting things to see and walk around. Handy for shopping, markets, les deux isles. The staff were very nice and efficient. The bath was a bit shabby. Maybe because the weather was so cold it would have been good to have had a rug to put ones feet on on getting out of bed!
My room was preety big, and the bathroom was excellent! The metro station of Sully Morland was quite close, what was a nice but I wouldn´t stay there again. I found some leftovers from previous ccupants (hairclips, pins, etc) on the floor what made obvious that the room hadn´t been cleaned. My room was in a 4th floor and there was no lift what made the arriving (and leaving) a bit painfull...
Great walking access to sights, as well as to 5 Metro lines. Close to lots of great food too. Large room and bathroom with good shower. My bed was a little hard. Consider adding a feather mattress cover.
nothing. just bed was comfortable. stuff is nice people. and safe hotel brackfast was poor. and expansive
The staff was very helpful and the breakfast was excelent The room was quite small
Staff, location, cleanliness & comfort of room, A/C
The staff was great and very helpful. The rooms were really really clean!
The staff are excellent especially the guy who is on at nights. They were happy to phone up restaurants and make reservations in French, recommend areas to go out drinking etc. The beds are unbelievably good - I practically went into a coma, had the best sleep I've had in a long time. Good insulation against street noise. Rooms are a little small but that's Paris for ya, so nothing new there. Wi-fi was free which is cool, it times out every 10-20 minutes which can be annoying if you're in the middle of booking a flight or something. Location is great - doesn't feel touristy at all, but is within 5-10 minute walk of Gare du Lyon and 5 mins from Bastille metro.
cool design throughout - immaculate presentation - first class staff
Could not fault this hotel - friendly, helpful, superior decor. I would definitely stay there again
Very friendly and helpful staff - well designed room.
A tranquil location in the centre of Paris. The staff are very patient and friendly and will do everything they can to help make your stay pleasant. Very modern and clean hotel. Nothing
Very good sized bath and excellent shower. The location is pefect for explolring Paris but it's quiet too. No problems
hotel room was not clean when we arrived, very expensive for what it is
The reception staff were very helpful with directions. The location of the hotel. Smallish dark room (but we were given another when we complained)
Our room was small with a low ceiling . The fact that we have to pay for internet wireless a very high prize . I expected it to be a free standard service.
Friendly Staff. Good location. Excessive heat in the rooms. Bathtub had not a full size separation screen so it was difficult not to fill everything with water.
Convenient to metro and good restaurants. Room tastefully decorated with ample space. Good continental breakfast which is available at an extra cost.
Bed and pillows were so comfortable. Staff friendly.
Friendliness of staff and welcome we received. Room was a little small, though clean and comfortable.
proximity to metro stations and Paris nightlife; air-conditioning rooms are not soundproof
Very good location, clean & nice breakfast. A good hotel for young people and families. A bit noisy, specially if you have active next door neighbours... Woudl not reccomend hotel to elder peaople.
Location, standard of facilities, helpful and friendly staff The first room we were offered was not as good as our rooms in the past (5th stay here) we were moved immediately.
Location was excellent! On good Metro lines, steps away from restaurants, le Marais, other attractsions. Very clean. Room was small but efficient. Hallways and stairs are made for skinny people. Everything worked, but I would like to have had a chair with a back on it, rather than a hassock to squat on at the desk. Poor wifi, like so many hotels. Hotel had power outage in the middle of the night and no one from reception told guests what to do. Reception did not answer the phone for what seemed like an eternity. Power was out in my room for 45 minutes late on a Saturday night. My room, hallway and stairs were completely dark. I assumed the rest of the hotel was out, too. Only light was a battery-operated sign in hallway pointing to dark, treacherous spiral stairs. After 30 minutes or so, hallway lights went on but not those in my room. Eventually, reception answered my calls and sent someone up to reactivate power. 45 minutes of not knowing what was going on at reception in hotel in the middle of downtown Paris during a time of highest security alert, with ongoing large street protests going on only blocks away! Dangerous and totally unacceptable. Breakfast was satisfactory, nothing special. My magnetic door key got scrambled and I asked reception to reactivate it so I could get into my room. Reception told me not to carry it around with me all day. Maybe I shouid have left it under the door mat? Overworked, undertrained people working the desk.
location, staff and cleanliness of the room
We liked the location, because it was close to the Seine and we needed to be at a boat for a nighttime cruise. The staff was not very friendly, they seemed bothered when we sought assistance, and there was no phone in the room able to call out.
Proximity to metros A lack of extras in the room eg mini bar, tissues. No postage stamps at reception
Great location. The hotel was going through reforms so they put us in a different hotel one day then moved to a room the next but the people in the front desk were not helpful at all.
The location of the hotel is ideal. It's close to 2 metro stops and a major street with grocery store and many restaurants and shops around. It's also not far from the Marais neighborhood The cleanliness of the hotel was inconsistent.
Location was excellent!! I would actually book this hotel again, only complaint really is the bed, but then again you get what you pay for! Hotel room was very clean, and really nice bathroom. One staff member who checked us in was very friendly, and then another one had a little attitude when asked something, but overall most of the staff greeted you as you entered the hotel.
place was good When I checked in, an empty bottle of the previous customer was left..
the area (local shops restaurants etc.). close to metro. nice clean hotel with good breakfast.
too few hangers
Very close to metro station Too expensive for the quality. Air conditioning not working.
Location is excellent and so close to transportation Staff on check-in were absolutely rude and made one feel a complete inconvience. Generally staff were not very helpful. Hotel is reasonable value given Paris prices.
Good location, close to Metro. Tough stairs for older travelers.
Friendly, helpful staff and an amazing location. great value for money. for that price you can't expect anything more in paris. most importantly the room was clean, the towels were changed every day, the rate was what we expected, and they looked after our luggage both before the room was ready and after we checked out so we could make the most of our time in paris. we walked everywhere we wanted to go. great location!! Nothing I 'didn't like', but the 4 flights of stairs weren't my favorite. also the walls were quite thin but luckily we didn't have any problems.
good location on a tight budget Steep stairs to the 5th floor w/o an elevator. The carpet in that room was torn. It looked old and dirty. Then the staff gave us a favor to change the room to the 2nd floor. It was cleaner, but there was a problem with the shower.
The staff are very friendly and the overall value for money is quiet good. none
The hotel receptionist amir is very friendly and helpful. The first day I arrived in Paris, I lost my wallet in the Metro station, inside which I put my credit cards, cash and passport. I was urgently in need of cash to pay for meals, transportation fee while waiting for visa wiring money to me. I know nobody in Paris. amir saved me by lending me 40euro. I think he did something more than his job required, and he saved my impression of Paris. Big thanks to him! I will definitely come back to visit the hotel and him. The toilet is a bit small.
Good staff, perfect location,24 open, no one disturbe us, no problem or claims from staff, no obtrusive staff, cleaning every day.Great hotel!Value for many - you can't ask more for this price! Next time i'll stay in this hotel! Thin walls (it vas very softly, alhtough the hotel vas complete, but in case of noisy neighbors can be problems).Narrow ladder, but it is not great problem.
Friendly, centrally located, generally clean and comfortable. Rooms cleaned and made up each day. No elevator, some wear and tear on bedroom carpets.
Frankly speaking, I've spent there 4 hours in night only, so my impressions are very poor. Location just in front of the Bastilie is excellent. Pity that no compensation for the missed breakfast was provided. The chamber is small and an absence of shower/WC is in the double room for 75 euro/night is upsetting.
I booked a twin. upon arrival the "remembered" to check and had only a double. There were no rooms in hotels nearby so i had to go to the room myself and take the bed apart. they didnt even bother putting the linens! service was very poor! very poor service. person in recepetion on arrival not receptive and very lazy. on departure, the guy in reception was again not receptive, not nice at all and again lazy.
location and friendly staff
Location Being charged for breakfast that we didn't consume. It was easily rectified but still annoying.
Proximity to Metro. Hotel is at main road, rooms at the back are close to busy night club. Very poor value for money.
The staff were very helpful, the decor was very tasteful and the location was excellent
Location is great. Walking distance to everything. Metro stop is one minute walk. Staff is friendly and helpful. Room is clean and large by Paris standards.
I had sent a complaint to Booking.com customer service regarding my experience at this hotel. Unfortunately my laptop is lost and cananot access mails. I will get back to you once i get full mail access and all deatils about my complaint.
Good location, staff were helpful. Nice clean modern hotel. Breakfast in room is cheaper than the buffet breakfast downstairs. As with all Paris hotels, expensive for what you get. If you are looking for a traditional Parisian charm, look elsewhere. The shower could never make up it's mind as to the water temperature.
The hotel was really easy to find from the local metre Bastille. It was 200m away on a really good line. There was loads of places to eat and drink very close by. Would stay again. The room was realtively small but for a city break, you don't spend a lot of time in the room. Bathroom has loads of hot water and a great shower!
the room, very comfortable and clean. The location, only 1 minute walk to the bastille metro station. You even can walk to notre dame, approx 20mins walk..
location it's close to gare de lyon & it's very clean the air conditioner in my particular room was not working properly. It was quite warm inside the room
Great location for transport system. 24 hour reception great for late arrivals. Room was very small for two adults and two teenage children, for the rate charged.
Nice people (managment-receiptionists) Fair price (through Bookings reservation, quiet room,near metro station.
We had an amazing room for a small amount of money. The staff were very helpful and the room was cleaned properly everyday. The room was next to the lobby and was a little noisy for a few hours at night.
wxcellent location, nice rooms , very comfortable
Hotel staff friendly. Rooms clean and modern and comfy despite being small. The bastille area where the hotel is situated is where all the riots in Paris take place. Having never seen a riot before. It was quite scary to see hundreds of rioters and police men running past your hotel window!!
The staff was friendly and accommodating. The metro station was a short distance from the hotel, which made travel around the city relatively easy. Free wifi was nice to have. Breakfast was expensive for what it was so we only went one morning.
the hotel was very quiet and clean. the small lift to the third floor
Excellent cleaning staff Charged for Internet and did not say so on website. Also too expensive.
Staff helpfulness Reception in the process of alteration
Location - bars and cafes, canal trip, metro all nearby but can also easily walk into Paris. Staff welcoming and helpful, room spacious and comfortable. Tha facility to make a hot drink in the room would have been very much appraciated.
I found the staff at the hotel very friendly and helpful
A charming hotel with good sized rooms. I expected smaller (being in Paris). Pleasant, helpful staff. Rooms are well appointed and sound proof. Close to tram stop.
very friendly staff, good position close to 2 of the main lines of the underground the room was a bit small
situated with easy access to various areas and metro..Artist Market lent the area atmosphere
Clean bathroom. Good location close to Bastille. English speaking front desk staff. Requirement to hand in key upon leaving the hotel (not for checkout but for a trip outside the hotel). This policy should be changed.
friendly services & professional touch Absence of English channels on TV
It was clean and well-maintained, and also at a good location. Staff members were also very helpful. At Euro99 per night, it's good value for money. My room was next to the lift shaft, so a bit noicy at times.
the beds, bathroom, location you had to hold the shower while showering, room is very small, too expensive, but then again all hotels in Paris are far too expensive
Old,verz old towels!!!Yellow...
Great location and fantastic value for money. Very helpful staff.
good-quality breakfast; good attitude of most of the staff small, compact room, esp. bathroom; maintenance less than good
Close to Metro stations, Sight seeings (like Notre Dame-15-20 mins walk), comfortable connections to GAre to Nord & rer to get to the airport
Good clean room Sloping ceiling (room was on top floor). Lift only went to 5th floor of 6.
It was centrally situated close to main train station and the staff were extremely courteous and helpful at all times.
close to Paris-Lyon station
The hotel is near by Centrum of paris, and Metro station, The starff was frendly and speaking English, the breakfast was OK, but a bit expencive. Just for information. The stairs was small and the elevator only for one person, not good whit an handicap, The bed was hard.
the hotel is clean and quiet and the location is quite good. the rooms are tiny and devoid of character, utterly bland and a bit cheap - no loo roll holder and a plastic tooth glass!
Hotel was adequate. The breakfast for us was extra expense. Staff was not fluent in English.
The staff is very kind. The Hotel is situated near two metro stations. It's a good location to discover Parijs Breakfast could be more extensive.
The position and the quality of the beds. The dimensions of the bedroom are too short.