Rooms Make yourself at home in one of the 49 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Amenities Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Mediterranean hotel include complimentary wireless Internet access, concierge services, and a picnic area. Business}, Other Amenities Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. Planning an event in Playa del Carmen? This hotel has facilities measuring 1000 square feet (93 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Property Location With a stay at Aventura Mexicana Hotel, you'll be centrally located in Playa del Carmen, within a 5-minute drive of Playa del Carmen Main Beach and Quinta Avenida. This family-friendly hotel is 6.3 mi (10.2 km) from Xcaret Eco Theme Park and 0.4 mi (0.6 km) from Mamitas Beach. Dining Satisfy your appetite at Freaky Tiki Bar & Grill, a restaurant which features a bar/lounge and a garden view. A complimentary on-the-go breakfast is served daily from 7:30 AM to 11:00 AM. Optional Charges Airport shuttle fee: MXN 2682 per vehicle (roundtrip, maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property offers an aduls only area and a family area. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of Safe Travels (WTTC - Global) Cashless transactions are available Masks are compulsory at the property Food service has been amended for enhanced safety Professional property host/manager
