Platinum Yucatan Princess All Suites & Spa Resort

Prolongacion 5ta Avenida, 77710 Playa del Carmen, QR, Mexico
+52 984 877 3500

HK$ 1,001+

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Overall guest ratings

7.8/10 Good
based on 946 reviews

Review highlights

  • 8.5
  • 8.5
  • 8.1
  • 5.9

Good to know

  • Great menu
  • Clean hotel facilities
  • Friendly service
  • Modern Hotel


    show all


    With a stay at Platinum Yucatan Princess Adults Only - All inclusive in Playa del Carmen, you'll be on the beach and convenient to Gran Coral Golf and El Camaleon Golf Club. This 4.5-star resort is within close proximity of 28 de Julio Square and Guadalupe Church.


    Make yourself at home in one of the 472 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.


    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 13 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 5 restaurants, or stay in and take advantage of 24-hour room service. When you are in need of a refreshing drink, visit a poolside bar or one of 8 bars/lounges, or 2 swim-up bars. For your convenience, a complimentary breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and a meeting room. Free self parking is available onsite.

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    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 hour front desk
    • Night club
    • Sauna
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Pets not allowed
    • Free parking
    • Steam room
    • Wedding services
    Less More



    Guest reviews

    Overall rating

    7.8 Good
    based on 946 reviews
    • 8.5 "Vibe was good."
    • 8.5 "Location is great."
    • 8.1 "Great service."
    • 7.5 "Nice rooms."
    • 7.3 "Tasty food."
    • 5.9 "Breakfast is mediocre."
    • 4.0 "Internet is poor."
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    Overall rating

    8.6 Excellent
    based on 917 reviews
    • 8.7 "Location is great."
      8.8 "88% appreciated the closeness to the beach."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
    • 8.2 "Vibe was good."
      9.6 "96% thought, the hotel was modern."
      7.1 "71% enjoyed the friendly atmosphere."
      9.7 "97% said it was a stylish hotel."
    • 7.7 "Nice rooms."
      9.6 "96% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
      9.1 "91% appreciated the modern rooms."
      7.6 "76% enjoyed the shower."
    • 7.3 "Tasty food."
    • 6.3 "Beach is so-so."
    • 3.8 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 28 reviews
    • 8.3 "Great service."
    • 7.1 "Tasty food."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Great menu"
    "Clean hotel facilities"
    "Friendly service"
    "Modern Hotel"
    data provided by TrustYou

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    Would you like to save as your currency permanently or for this visit only?