Sandos Playacar Beach Experience Resort

Paseo Xaman-Ha Mz 1 Lote 1, 77710 Playa del Carmen, QR, Mexico
+52 984 877 4040

HK$ 1,342+

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Overall guest ratings

8.2/10 Excellent
based on 1,258 reviews
See all reviews

Review highlights

  • 8.7
  • 8.3
  • 8.1
  • 5.8

Good to know

  • Professional service
  • Friendly atmosphere
  • Friendly service
  • Spacious rooms


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    With a stay at Sandos Playacar Beach Resort - All Inclusive in Playa del Carmen (Playacar), you'll be close to Playacar Golf Club and Xcaret Eco Theme Park. This all-inclusive resort is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.


    Make yourself at home in one of the 543 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.


    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy a meal at one of the resort's dining establishments, which include 14 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 6 bars/lounges.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Childrens programmes
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Free parking
    • Steam room
    • Wedding services
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    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,258 reviews
    • 8.7 "Beach is lovely."
    • 8.3 "Great service."
    • 8.1 "Location is great."
    • 7.0 "Tasty food."
    • 6.6 "Internet is average."
    • 5.8 "Rooms are ok."

    Overall rating

    8.5 Excellent
    based on 1,044 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.4 "84% said the recreation staff was great."
    • 8.5 "Beach is lovely."
      8.4 "84% appreciated the clean beach."
      7.9 "Beach sports facilities are great, according to 79%."
    • 8.3 "Location is great."
      9.7 "97% liked the proximity to shopping."
    • 7.1 "Tasty food."
      7.9 "79% loved the dining experience."
      8.4 "Salads were tasty, according to 84%."
    • 6.7 "Internet is average."
    • 6.6 "Breakfast is mediocre."
    • 6.6 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.6 "66% thought the minibar was ok."
      5.4 "Cleanliness of the bathroom was average, said 54%."
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    Overall rating

    8.3 Excellent
    based on 213 reviews
    • 8.8 "Beach is lovely."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.2 "82% said the recreation staff was great."
    • 8.1 "Location is great."
    • 7.3 "Good vibe."
      8.5 "85% enjoyed the friendly atmosphere."
    • 7.2 "Good cleanliness."
      8.0 "80% thought it was clean."
    • 6.4 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Friendly atmosphere"
    "Friendly service"
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews


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