Cool interior, friendly staff, clean rooms and nice breakfast. Also the location is very good - it is in the city centre so you can just walk to see all sights I was a bit surprised about quality of internet connection - it was very slow and constantly disconnecting. There was too dark in the room, but i think it is by design
Noisy bathroom exaustion. Breakfast personel always very busy - simpathetic but not effective(for this level of hotel). Public parking more than 5 min walking distance, not sure if safe at night. No mentiont of this limitation on the hotel page - private parking nearby (100m) closed on wekends??
A wonderful old and formal hotel in the city centre. The courtyard cafe and roof sun terrace were fabulous places to relax.
central location. Nice atmosphere. good breakfast room was a bit small
Nice classic old hotel in good downtown location. The only problem is there is a substantial amount of construction on the streets in front of the hotel which is an access problem until they are finished.
excellent staff great location
The entrance to the hotel was so beautiful and inviting. The hot breakfast wasn't inviting enough.
Great service, beautifully appointed, very convenient. We appreciated the woman at the front desk who understood we had no interest in bus tours and gave wonderful recommendations for sightseeing and restaurants. wifi was finicky.
location of hotel was excellent. it was also.historic and luxury and personels were very helpful....webliked too much. maybe the bathroom needs a little bit renovated.
The building itself is wonderful. The location could not be better. The staff were very helping with everything from recommending a good "non-touristy' restaurant to helping us figure out which port wine to buy.
Like design of the place and the prices. some of the staff people were not very helpful,location is not very convenient.
location was excellent They could improve on their room decor. The bath was bright, as was the eating area, but the room was drab.
Location, room and view
The hotel is well located for access to the tourist bus pick-up points and Metro station and within easy reach of the various bars/restaurants that front the Ribeira although bear in mind it's uphill on the way back! Our room was located on the 3rd floor and at times during the night was very noisy, I checked to see if the windows were open - they weren't! If we had been staying longer I would have asked for another room.
The hotel location is very good, as it is close to the Ribeira and Gaia. It is close to City Tour buses. The room was small and uncomfortable
The bed was extremely hard to sleep on!!
location was excellent and hotel staff were helpful
This hotel has excellent location in the old town, close to Ribeira and famous Stock Exchange. It is very easy to navigate through the town from this hotel. The service, rooms etc are quite avarage but it is a good deal to the money.
Good location Hotel is rather shabby in rooms
Very friendly staff. Excellent location. Very good breakfast.
Location and friendly staff. Room was just right, everyuthing we needed nothing we didn't. Nothing
The staff were friendly and very helpful. The hotel itself was unique and full of charm. The hotel location was excellant..close to everything! Also the breakfast was everything anyone could want. The room was described as a triple but was really a double with an extra bed crammed between the 2 twins. I don't know how 3 people could have managed to move around in this room. Room was small even for a double. We were disappointed with that. Also, alot of noise from the street. Our shutters wouldn't close or they would have helped block the noise.
This grand hotel is old -- the oldest in Porto in fact. However, what is lacks in modernity is more than made up by its style and service. You will be greeted by a doorman when you arrive. The red carpets, the keys in the storage racks, and the antique furniture are charming. Good breakfast and a lovely dinning room and a quaint little garden are added bonus. Oh, great location too. Highly recommended.
Very helpful staff Although the hotel was clean, there were ants in the room. Handle hanging off the bathroom door. Broken washbasin
The breakfasts The smallness of the shower
Location Difficult to access as road repairs had closed off the road for 5 days
The Grande Hotel de Paris is a wonderful old world hotel filled with fascinating old furniture and mementos of yesteryear. It serves a generous buffet breakfast and has a pretty garden in which to stroll. It is also situated right at the heart of the city.
The central location of the hotel. The door lock was very bad.
the people is nice and the breakfast was excellent is dificult to find the hotel
Old world charm, clean and confortable, centrally located for sight seeking, a range of restaurants, the shopping district and the Metro.
Exceptional location close to the city center. Very good value for the price. The staff was very helpful and amable. Breakfast was fairly the same each morning. Could be nice to add a bit of variety.
Great location and buffet breakfast. The building itself is almost a museum. If you prefer new and modern, stay somewhere else.
Charming old hotel intelligently renovated
It's a beautiful designed Hotel with competent and friendly staff and a great location. For a business stay the wardrobe was much to small as a suit would not fit. Try to avoid a room next to the staircase if you are sensitive to noise, the staircase is made out of metal and you hear every single step on it.
one of the best hotels we have stayed in during our 8 week vacation of spain and portugal,great location and very courteous staff there were road works outside but that was not the fault of the hotel
good service - attractive dining room a bit noisy - traffic
the location was great and the receptions staff were very friendly and helpful. We arrived early (10am) and were shown straight to a room. the hotel is lovely with wide staircases (although there are lifts also), sculptures and stained glass in top floor lobby the breakfast was basic - ham, cheese, croissants and yoghurt. the double bed is actually two beds pushed together - a bit uncomfortable. wireless access would make a great addition this hotel that scores highly otherwise.
The price and location.
The location of the hotel is suitable to visit the city The rooms near the Almada Street are quite noisy during the night
The hotel is very well situated for visiting the city on foot and there are a lot of places to eat within walking distance. It is also close to a subway station so can easily go anywhere in the city. The staff were very friendly and helpful too.
The hotel was central in Porto as well as offering and providing all the facilities of a hotel of this star rating. All the staff were very friendly and helpful. Nothing
Good location and friendly staff. Quite and easy to find. Very basic. Small rooms.
The superior luxe room was spacious, clean and old style but well kept. The central yard is beautiful. Very good location, accross the street from Sao Bento station. Good value The recption is the ugliest thing of this old hotel. Breakfast was poor.
The Hotel is very central & close to the Metro & Train Station
Had a great time! Buffet breakfast was better than expected. Would recommend.
The hotel was very clean and excellent location to see the tourist sights as well as convenient for trains, busses and metro.
Good hotel. Central location, breakfast was good. Very centrally located right next to the main train station and right in the middle of the city centre. I stayed in mid November and the room was absolutely freezing, seemed there was no heating
Very welcoming and accomodating staff. Excellent central location. Clean, comfortable room.
Welcoming staff. Breakfast could be better
The best thing about the hotel is its location. It's very close to Praca Liberdade and also a street away from the main shopping thoroughfare and Sao Bento train/metro station. It is also very reasonably priced (as is eating out in Porto) and the staff were pleasant. I stayed in late November for 3 nights and the entire hotel was freezing! The hotel has an electric storage-type heating system, and my room was really cold. I turned on the heater, but it took a long time to warm the room - it would have been nice if the staff turned it on to take the chill out of the room prior to my arrival. In all honesty, it really is a soulless, forgotton-in-time kinda place, and a makeover (with central heating!) would do it wonders given its central location. Also, the room and the lounge areas had a musty stale kind of smell, and a simple room odouriser would really have made a difference. The breakfast was ok, but the breakfast room was really cold so, if you go in winter, wear a fur coat or stand by the toaster!
In the city center. Mediocre breakfast
The staff were the nices and most helpful I have ever encountered. They were veey friendly nd sop accomodating - when we awnted to book longer they had to put a lot of effort in to meet our request but were brilliant. I will definitely come back here! I travel extensively and the location, cleanliness etc were great, but the special staff make this Pensao the best
its so central and good value for money. it can be noise at the week end friday night as a lot of youth hang out there. the bed sheets need to be changed daily and the breakfast should have more variety in terms of egg . cold cuts etc.
Good central location esay to get to from airport by bus Good internet connection Attic room slightly cramped no frills
Excellent location, always open. Very pleasant and helpful staff. Plenty to eat and drink for breakfast. Comfortable bed and air con available. The room was too small for a tall friend travelling with us. The breakfast area is very small and we could not always get two tables together.
very nice and clean rooms.good location.
Fantastic central location for a lively city trip.
Really great value for money, rooms big and clean, very good location, helpful staff. Just a bit too noisy...
Good location and price. Small rooms.
Nice hotel in the heart of Porto. Everything you need in your city trip are there. And I really had wifi in my room not like the other hotels promised.
Good location, very comfortable, good sized, clean rooms and good value for money. No
staff very friendly and helpful, good in-house restaurant with excellent regional food, localization very convenient very small rooms, cleaning much below standard, too much noise from the surroundings restaurants and bars, breakfast too basic (we missed our youghurt)
In the centre of town room very small and musty.
Good team, very polite, helpful and friendly. I will miss this place and would like to come again.
friendly staff, willing to help always.
Friendly and clean, with a great restaurant.
Location was excellent being close to three metro stations just off the tourist bus route and it was very close to the town hall. Free wifi was great. Staff were friendly and we managed to communicate in a mix of spanish, portuguese and hand gestures. Very cheap and we booked it half an hour before we got there. Room was very cold with no heating options available. Shower curtian was the worst ever. People allergic to stairs should go elsewhere. Room also smelt a bit musty (and old cigarettte smoke perhaps).
The room was efficient and a good value. The bathroom shower was small and there was not enough toilet paper stocked in the bathroom.
Pensao Grande Oceano is a family run business,staff is very helpful and friendly, eveything I need I was promptly helped by Joaquim and Lourdes. The location is good it's just out of the historical center, very safe and quiet area with lots of options for shopping and eating, the rooms we had were spotless clean, good sized, double glazing. It was a very pleasant stay.
Very friendly and helpful staff. The room was clean and fresh room and the location of Pensao Grande Oceano is central - walking distance to metro stations, old town etc.
Absolutely no English . Very difficult to communicate . Otherwise ok for the budget Need to speak or understand english
Very good location in the center of Porto, not far from railway station San Bento Staff doesn't speak English, only Portugeese. For breakfast we had only coffee / tee and bread with butter - for me it was ok, but for male- person it coould be not enough
The staff were so helpful and pleasant most spoke good english and one young lady had excellent english. Rooms were cleaned and beds made every day. Front door locked by midnight but member of staff on duty to let you in if you arrived back after this time, who was always smiling, friendly and pleased to see you. Could get noisy in square in front of hotel at weekends, but once we closed the windows and shutters to our room everything was fine.
location and helpfulness of reception staff. Great view of Carlos Alberto Square and beyond, from room breakfast a bit basic with cornflakes, juice, tea/coffee/chocolate and rolls. Also no elevator but it is an old building.
Nice staff, location is good - not in the noisy city center but just couple of minutes on foot from it. In December it was a bit too cold in the room but surely is make no problem in other seasons.
The staff is very friendly and helping in any situation. The rooms facing the little place are quite noisy during the nights. The windows are old fashioned and protect very poorly against the shouting outside.
Very convenient location, staff very helpful pillows very hard so did not sleep well
The hotel was wonderful. Just what we needed. As lovely as they are, if you choose a room at the front of the hotel, be aware that it might be quite noisy at night. That being said, the view from our balcony was perfect, so I didn't really mind.
The hotel is in the ideal location to explore the old part of Porto. The staff were very friendly, polite and very helpful.
Staff were very friendly, trustworthy and helpful ( they went out of their way to help). I liked the fact that there was an air conditioner in the room which was good in the hot weather. Wifi service could be better.It would have been nice if there was a TV, kettle, coffee/ tea making stuff in the room.The room could have been kept cleaner( upholstery on the chair was not clean) There was no dustbin. Would like more breakfast options.