The location is very convenient. Mr Hofer, the man who works in the evening, was disguntingly rude. It is amazing to stay in a place where you have to pay for the services which is normal, but on top of it you're paying for the pleasure of being treated like dirt by this unhappy worker. Awful!
The hotel and breakfast was very nice. I didn't like the location of the hotel and the elevators were very slow and crowded.
It was great! Amazing Incredible location, just walk outside the train station and there it is in the middle of a "platz", it's brand new hotel with modern confortable rooms and the rate was alzo amazing (very low for such a nice hotel).
The hotel is close to the train station.
Excellent! The slight problems with hotel staff encountered the last time were addressed. Great stay. Nothing at this point.
Ramada is very close to the Main Station, which helps considerably. It is a modern, needbased hotel. Breakfast spread is very good. They do not serve Lunch or Dinner.
brand new, very clean and spotless, very helpful and friendly staff a bit overpriced considering that quite rough area (Salzburg train station square), breakfast is not included and cost a fortune (14 euro), you can actually dine for that money in Salzburg!
Close to train station Wifi signal was weak
Very well located for station and only 15 minute walk from old town.Staff very friendly and helpful.9 Out of 10 overall. No
The hotel was very clean and friendly. Breakfast was excellent, plenty of choice. Definately would stay again. Nothing I didn't like - it was a bit of a walk into the centre of Salzburg but very handy for the airport bus and we were able to check in very early which was great.
Business trip to Munich
The service was impeccable and the room was spacious
location near the center
Good location. Toilet is immaculate. Single room is small
Everything, staff were so welcoming and made us feel special and individual which was much appreciated as this was our honeymoon. Yes - it was extremely smoky and very warm
Old world charm, historic building, beautifully maintained, elegant, extremely delightful staff, wonderful restaurant, terrific bathrooms. Absolutely nothing to dislike about this lovely hotel.
Location was a important factor. Love the decor too!
Wonderful sevice. Beautiful room. Excellent location. One of best hotels I have ever stayed in.
Friendly staff, excellent location, comfortable rooms it didn't have a spa. the furniture was a bit worn
It starts with the concierge taking care of your car and luggage, the girl at the reception brings you to your room and gives you info about city and map before you can ask, really very good service. Beds are very comfortable and the room was in authentic style which fits with the rest of the hotel
Very Good Service
A quiet, peaceful, city-centre location and a hotel with character.
Great stay at hotel, staff were helpful when asked to change rooms since next to the elevator. Nice breakfast and wonderful location to city. Rooms clean and comfortable. The fact that the hotel allowed pets since a large dog stayed and we could hear it barking until we asked to move rooms. Very smoky in the bar/ reception area. Be nice if they could have opened a window.
Central Location N/A
Location was great. Hotel staff was really helpful and friendly. Rooms were clean and it was all in all great stay and great service. Thank you. Everything was fine.
The location was within convenient distance to all major sites yet very quiet. The staff was helpful and the breakfast was excellent.
location good, good breakfast selection room safe was not working and despite asking ,it was not fixed,however safe facility was made available at reception
Location -short walk over the bridge to the old town, area in Linzergasse is also very nice. Room keys are a bit strange, remote control! Breakfast was a stingy affair.
The location is great for walking around the city and very very close to the river. The room was very spacious, clean and comfortable and we even had an infant and dog with us. The breakfast was excellent. The staff were very kind and helpful. You can not park at the hotel because its in a pedestrian zone, but there are parking ramps and lots available fairly close to the hotel. I did not like the fact that you can smoke in the hotel bar which is by the checkin desk, but we found that you were able to smoke in some restaurants as well, very surprised by this.
The experience was wonderful, the room was clean, the staff was extremely nice and always helpful. It was my 2nd trip to Salzburg and my friend's first trip. We would book this hotel again next time without question! The hotel food for lunch and dinner was amazing! Breakfast had a wide variety of food. We had one of the smaller double rooms and it was great!
Comfortable well appointed rooms. Great location - in the countryside but with easy frequent train access to Salzburg and Hallein
We liked the fact that there was a restaurent there as there was nothing else in the village. The food was very good. Proprierter spoke little or no English
I liked the separate toilet from the main bathroom, the table for eating snacks and using computer, and the all around wood decor of the room. I went to eat at the restaurant and it was filled with the offensive odor of cigarette smoke, so I just went back to my room and had some cheese.
The location is difficult to find. Room is very small. Price did not reflect the quality. The electrity stopped twice at night.
Gay-friendly traditional place right in front of the Untersberg mountain, just outside Salzburg. Quick access by bus or train. Fresh food, full bar, great breakfast, free Internet. Run by Austrian family; cheerful Hungarian assistant. Near dozens of easy trails and tough hikes.
good location,friendly,free internet with you own comp.,good price. as far as comfort: thin matresses on beds not very comfortable.
It was right in the heart of everything, but a cab ride from the train station. The shower had no door and the bathroom would get flooded every time we used it.
Location, excellent service from Ulrike and the restaurant staff. Good food. Disappointed to find the spare bed propped up against our window but we moved that so not a problem
We liked the location of the hotel. Right in the middle of everything, walkable distance of all the important sites. The friendly staff helped us. It was very noisy. We had a room that was on the street and the single window let all the noise come in and since there is a restaurant on the first floor the noise was from late at night and started again very early in the morning. If I stay there again I would ask for an interior room. I would also improve the breakfast with a little more fresh fruit.
The staff was wonderful! Our room was also wonderful! We would go back here again!
Location, decent restaurant, price No Wi-Fi, uncomfortable bed
the restaurant was excellent and the staff were extremely helpful and friendly the shower soaked the bathroom floor
Perfect locatiin. Amazing stay. Staff was very attentive. They went out of their way to assist my mother and even drove to a local market to purchase soy milk for my breakfast. I'm in the travel industry and highly recommend this hotel
The lady who seems to be the owner was really kind and very efficient. Location was perfect. We did everything walking.
Good design, comfortable Poor quality of breakfast, lack of space
The last day we checked out and left our luggage at the hotel for a couple of hours, meanwhile, they realized that we had left shaving foam and some razor in our room, so they placed them in our luggage which created a problem when we were checking in at the airport, as these items are not allowed on planes. We are sure that they meant good by putting these things in our luggage but I think they should be conscious that these items are not allowed at airports
This is my third stay at this Hotel and I love the Innkeeper-Ulrike, she is charming, entertaining, always has a smile and kind word. The location of this Inn/Hotel is ideal for walking everywhere in Salzburg-it is so romantic to be in the heart of the olde city w/the Fortress high on the hill overlooking the storybook town. I highly recommend. This is not a complaint but a suggestion. Our bed was an iron canopy bed, king size, which was great but it truly needed a box spring as it was so low to the floor and was almost dangerous to get into, for fear of brusing your self on the metal- I know this is quite European, not to have a box spring but it may be the time to upgrade- We do low the the down pillows and comforters-they make it all worthwhile.
The hotel did not have air-conditioner. After having paid 112 euros for a double room, the least you expect is to be able to regulate the temperature. The receptionist was rude enough to ask me to open the window, it was so noisy after that with people and vehicles moving about. Will not stay in this chain of hotels again.
Clean comfortable and friendly, 5 minutes from train station and shopping centre, and short taxi ride to old town, and countryside/mountains
Clean, basic hotel. Noisy, very noisy outside. As it was very hot and without the aircon we had to leave the windows open. People shouting at 3 in the morning, guy fixing his car engine right outside the hotel. What sounded like formula 1 race all the time.
Clean room, nice staff, very safe. There is no supermarkt nearby. We have to buy drinking water from the city.
The staff of reception is friendly and helpful. The hotel does not provide wifi in free. We need to use the only computer located in the lobby which is served for the whole hotel and always is occupied by other guests. On the other hand, the hotel did not provide air-conditioning system. Although a window can be opened for fresh air, it is very noisy in the morining. The sound was mainly come from that the hotel staff loaded the materials from the trucks, the rubbish truck collected the rubbish and the staff cleaned the leaves by using the leaf blower. This make us hard to sleep well in the morning.
standard mercure hotel with good staff. Well positioned for short walk to Salzburg centre
Convenient to the public transport system - 100 metres.
Walking distance to Central Train station and other major attractions. Unable to check-in at 12pm. Have to wait till 2:30pm.
Perfectly fine place to stay for a couple of nights. Very convenient to and from the airport the bus goes right by). Good location too! Bit shabby,but the place is currently getting a face lift
Perfect location, 8 minutes away from the cathedral square, the river and the castle's funicular. It was quite clean next, to a bus station, and the staff was very helpful and polite. The fact that the pictures of the hotel are showing only the new rooms, and not the old ones.
Good location, the hotel is very clean and comfortable, very good breakfast, the staff is very efficient
staff were very very helpful
No tea/coffee facilities in the room. No mirror in bedroom(penthouse),no mini bar
Great location, clean, modern rooms and a more than adequate buffet breakfast. Lovely touch with the complementary chocolates and glass of fizz in the bar.
Very Central Location
Friendly staff. Great location. Just a short walk through the tunnel under the mountain and your in the heart of the old town. Beautiful city! Train station is walkable, but probably best to take the bus a few stops. Everything was great. The hotel is much nicer inside than it appears outside.
the helpfulness of the staff the room
Walking distance to Old Town for sightseeing and restaurants. Free wifi plus terminal in lobby. Seperate toilet and bathroom, limited free parking on site. Friendly receptionist. Breakfast not included in our room rate and was extra 11 euro per person, so unable to comment on selection.
The staff were very nice. The breakfast was lovely and there was a variety available to eat. There was a bus service outside the hotel which was very convenient. I expected that the hotel would be alot nicer than it was judging from their website. The hotel is composed of two buildings. We stayed in the building across from the main hotel. It wasn't as well kept as the main hotel.
Nice, Austrian themed hotel, had a rental car and was easy enough to drive and park in Salzburg, plus on the right side of the city to make it quick and easy to get to the salt mine and ice cave.
Everything was nice, tre room was very large and clean.
place,service,comfort,clean and comfortable no
Room was spacious; Excellent Parking facilities; Right behind Untersberg Cable car; Bus 25 starts from here and hence excellent connectivity;Breakfast was reasonable; all cold breakfast except the boiled eggs; Excellent restaurant in hotel and across the road you have Gasthof Schorn which has excellent food; Front office was very friendly and very accomodating; Internet should be provided for free;
The proximity to the Untersberg and the cable car plus the bus going to Berchesgaden stops across the hotel providing easy public transport to the bavarian border. No AC, and could get uncomfortable during summer, but expected.
Good location: next to the cable-car station, good view of the surrounding, near a river ..... ; Good breakfast: including fresh fruits, several kinds of ham and cheese.....; Excellent staff: very good efficiency....she gave the rooms for us before the normal check-in time!
good idea with footballplay/activity for children - though, we would have prefered even more indoor aktivities for children(table with paper, colurs..,computergames...) se above..
Large rooms,clean modern,10minutes drive to salzburg center,free parking ,good public bus to city center and attractions.Eficient front desk staff.
It was close to the train station but quiet and the staff were very helpful
About 1.5 km walk to old town. Located in a residential area. Rooms were very small. Had to be careful going to toilet that you didn't fall into shower. Poor value for money. Better off paying a little extra for a 'branded' hotel.
Great location, close to town and the train station. Easy walk to see all the main sights. Great staff who could not do enough to help and spoke excellent English. Although rooms are a bit dated, they are spacious and spotless and the beds are comfy. Mini bar in room at reasonable prices. No tea or coffee making facilities in the room but just call the front desk and they will bring one up to you. Very nice and clean bathroom too. Good value hotel.
the kindness of the Staff
everything. it was clean, warm and very comfortable. The staff were all exceptionally helpful and friendly! A really great stay. it would have been nice to have tea/coffee making facilities in the room.
Hotel Scherer was close to the train station and on a side street that was quiet. The staff was the best we saw in the three country area. We got in late and they booked us on the tour for the next day at no charge, gave us a good recommendation for dinner and found us a room in the hotel for the next night and let us leave our bags there. Very clean rooms and very cute breakfast area with good food.
Excellent and friendly staff!!! Fantastic breakfast!!!!
staff friendly,helpfull, breakfast had good selection,room was large was cold and reported to rececption and was rectified straight away as was request for a secound pillow.
The friendly crew and the safe parking Too far from the action (city center)
that i had a room, nice people working at the hotel the room was as charming as a train compartment
Very conformable hotel. It is near the Salzburg main train station. no
The room was very clean. The staff was great, very helpful. The breakfast was awesome.
Very friendly personnel, our room was clean. Breakfast was rather poor: 1 kind of rolls (which were not fresh), 1 dark brown bread, 1 whole-wheat bread, 1 kind of muesli, fresh orange juice. You had to cut the breads yourself, so everyone held them with their hands. Our room was small and rather dark.
A very relaxing stay at a very relaxing hotel. Breakfasts in particular were splendid. While a bit of a walk from the town centre, it is very close to the railway station. Recommended.
comfortable family-stiye hotel no air conditioner, some rooms faced on rail road.
We thought the hotel staff was especially accomodating and attentive to our needs. Additionally, the room and bath were very inviting.
The room was very comfortable, with a balcony you could walk out to. The bathroom and the amenities provided were excellent. It took around 15 minutes to walk to the centre (but that was known when I reserved) but I found the stroll very pleasant as it was through a green park and a promenade along the river. There were no elevator and restaurant service except for breakfast.
I like everything about this hotel, the stuff, the atmosfere and of course breakfast. Presentation of the food was picture perfect. No
This was my second stay in the hotel and everything was just fine. The location is a bit off from the town centre but, with a car, the free parking eased me a lot of headache to finding a decent parking lot near the centre. Staff were all kind, helpful and jolly.
Room was spacioius and bathroom really nice. And the breakfast was just amazing...
The hotel is lovely and very cozy. The lady running the hotel makes you feel like you are an invited guest. Her sincere hospitality made a huge difference to our stay. And of course the breakfast was the best we had! Staying here was very pleasant and made our short holiday in Salzburg so memorable!.
Great hotel, not far at all from the city centre. Lovely room with attentive and professional staff. One of the best breakfasts we have had on any vacation in Europe. 8 kinds of honey, preserves, cheeses, cereals, the works!
The room was beautiful, the location was fantastic and the hotel staff was very nice. We would stay there again!
The hotel offers fantastic rooms and is located next to all the tourist places. There is no parking lot nearby and the hotel doesn't have its own parking garage. The closest parking lot is 5 min walk from the hotel which is quite uncomfortable.
Warm, homely ambience and excellently kept. I have been staying at your hotel for the past 5 years and the overall upgrade is excellent. No negatives to report.
the location poor rooms, no air conditioning, old building, smelly and noisy neighbor .
Excellent service and cleanliness and proximity to city centre - out of back door of hotel into main street, yet hotel quiet. Parking - very very difficult to get parking and Hotel not easy to locate because bus lane outside - buses often blocking hotel as one drives past.
Everything except below. The selection of food in the restaurant and the attitude of the restaurant were poor.
It was amazing vacation in ancient and splendid Altstadt with luxurious service! Our gratitude to this hotel! Special thanks to Fabian Haberle!
the site, the staff my daughter had an extrabed which was awful (the worst bed I have ever seen)
Great Position Breakfast a bit expensive
Fabulous location and great service from the staff. Unfortunately our sleep was spoiled by the Irish Pub down the street being open late and very noisy patrons echoing despite closed windows until 4am.
Welcome, level of comfort and service were excellent. Position in town centre could not be bettered.
near to main railway station
You have to appreciate the location in front of City Park and St. Stephen area winthin 10 minutes walking distance. No.2 and U3 metro is very convenient to connct to any popular spots in the city.
The breakfast buffet was by far the best we've seen on our trip so far. Lots of variety of hot and fresh foods. The location was also great being next to the train station. The bed and pillows weren't super comfy, but alright for one night.
Location good recommended an excellent restaurant seven miniutes walk from Hotel car park location excellent with lift up to your floor Booked accomodation with Breakfast to be told I had not. I told them I always booked hotels with Booking.com and never had a problem before.
Hotel staff was very helpful and all spoke English very well. Hotel was clean, it is more a business class or conference center hotel, but as tourists, we always felt welcome. Breakfast buffet was very good, but they ran out of some items one morning and they were not replenished. Room was clean, not much outside noise at night. Five minutes' walk to railway station. Area around the hotel and nearby railway station seemed questionable at night, but we walked quickly and didn't encounter any problems.
Friendly staff, comfortable modern hotel, easily reachable and indoor parking. Pool is also fun! Neighbourhood is not the best (near station) and can be bit noisy at night. Hotel room was hot and dry for reason we don't understand
The hotel is a good value for money, provided you get a special offer rate. You get the usual size room, comfortable beds, large-ish tv, I.e all the usual things you would expect from Radisson chain. The service quality is very average - I was shocked to be told by reception to come downstairs to give in my dry cleaning as they "didn't have enough stuff available" to come and pick it up. The rooms were not cleaned properly, when we checked in we had to ask for bathroom to be re cleaned. We asked for a quiet room, only to be told that it was not available. However it did become available after some arguing.
Typical US style business hotel that did all the basics very well. The breakfast buffet was excellent with a wide variety of foods. Room service comes with a flat €10 service charge. I ordered a burger which with bacon despite the menu not making any mention of bacon being included.
nice location near train station , good breakfast, room was more comfortable nice for big family nothing
I like every things in hotel except baggage porter who ask me to give him money 2 Euro for each baggage. I don't like baggage porter .
The WiFi service which is stated as free on Booking.com was not free.
Very close (3 min) of railway station; 20 min walking to centre(old town). Large room, nice design and clean. Everything was perfect (except that we went to the pool in the evening,at 9 pm,and one window was open and cold inside). Nice pool+sauna. Polite and smiley reception staff. Overall, excellent. It would be very nice to have coffee/tea facilities in the room.
Quietness Too small bathroom (the door opens in an awkard direction).
The location is excellent - not far from the old city and near the famous gardens. Ive stayed here before and enjoyed staying again second time around. Nothing - it was just what we needed
the location and the rooms
Hotel was located in close proximity to city centre- a 10 minute walk. The room felt like home. Beds were a bit too soft and one of the pillows was too firm.
Location-close to the mirabell castle.this hotel seemed to be enveriomentally friendly Authorazation of credit cards several times.the .recepcionists unpolite behavior till now(3 weeks) I did not get back my secondly authorized amount of money for the room.
Service was great, and very good bed Very expensive Internet
The staff was great: very helpful, professional and nice It is not entirely a 4 star hotel
Nice Room. Friendly staff. Good location. Overall a pleasant experience.
location, staff, cleanliness parking place was a bitt too far away
Nice rooms, well priced, easy access to city centre, away from the madding crowds Most expensive internet access in all the hotels I stayed in so far. E 20+/day!
Very frendly owner and staff. Good conection to the center (buses 1 y 8), 10-15 minutes to the center. Salzburg cards are available in the hotel. Breakfast is ok. The location is far from the center of the city. You need to use a bus o a car. The hotel is located on the main road to the Salzburg Airport, therefore some rooms are very noisy, you can not sleep with the open window.
a really sweet little hotel, not like a big chain place. The location is nice, right on a bus route to the airport and from the train station. The staff were great. The room was very clean and cosy. I will definately be staying there again if I go to Salzburg.
The hotel is not too far from the city centre by car and we didn't have any problem to find parking space in the area for hotel visitors. The size family room was quite ok. The stuff was very friendly. Internet access, wired or WiFi was not available. The quality of the breakfast was not good. There are a lot of mosquitos in that area too!
comfortable & clean on busy corner dull breakfast included
The room was nice and the staff were pleasant and helpful. The food was great! It is located right next to a very busy road. At night, with the windows open, it is very noisy from road traffic. We paid a deposit for the AC remote and used it during the night (even though we didn't really need airconditioning) and it made all of the difference in the world. We slept much better and the traffic noise was barely noticable.
welcoming and friendly with very good breakfast
Very comfortable and close to town. Room was clean, staff was very friendly. Will stay here on my next visit to Salzburg. Nothing.
The staff were very friendly and helpful, without being obsequious.
The style of the hotel is clean and minimal but with touches of Austrian luxury and design. Though our bathroom was tight, the fixtures were high quality. We appreciated the free wi-fi, the well-stocked mini-bar, the extremely helpful desk and bar... oh and the breakfast buffet was lovely with fresh juices and the full array of goodies. Big thumbs up. The street in front of the hotel is traffic busy, obviously a city hotel can't help that, but a short walk around the block brings you to a pedestrian area and only 10 minutes from the old town center.
Roof top sauna a pleasure. Along with the tasteful breakfast, peaceful garden and location to the center.
The location was excellent, room was nice and comfortable, good parking and free mini bar in the hall was brilliant! Pillows were horrendous!!!!
Accomodating, warm, gracious staff
Best Hotel that I have stayed in Europe for ever. It is good value for money. Very helpful staff, good sauna facility even with fruits and teas there! excellent DVD players and free DVD anmation titles for Kids !
The room was warm and cosy. The dining room has a very pleasant ambience. The breakfast was wonderful, and the staff were very, very warm and helpful.