The breakfast was pretty good. It was not close to most of the sights in Rome, but near a metro station. The hotel, although new, is poorly designed. The room in back of ours had their TV right behind the heads of our beds. The walls are very thin, and their TV could very clearly be heard. Also, there was no shower curtain and there was a hole in the shower wall that was taped over. Finally, we paid much more for our room than others in the hotel.
Cleannes, helpful personnel There is no proper seat in the room, no place for cloaths, poor light (cannot read). Internal design nice but very uncomfortable.
An excellent hotel close to city centre via Metro. We strongly recommend staying there! There are several restaurants in the area and it would assist if the Guest Folder in the room contained a sheet listing these (as most hotels do).
Staff, room decoration, AC, location Noise reduction not good enough. Nice breakfast, but it could be better
The hotel was very pleasant and its location was supberb. no
Convienient location. Excellent value.
Simpathy and disponibility of one of the recepcionists Breakfast room tiny and always full, not clean and with lack of all types of produts(juice, water, bread, cheese); The Hotel has a scheme to charge a suplementar 8 euros a day, if you put the car in the garage just next to the entrance, if you go directly you ear 8 euros x nº of days.
excellent location, excellent service by staff, very comfortable and clean rooms. not very good sound proofing but there was a second door that could be used to improving sound proofing.
The room was modern contemporary, spotlessly clean and with great air-con. Pillows were a little on the firm side and noise from adjacent rooms can be a little annoying.
One block to Metro,convenient. Nice neighborhood for shopping, restaurants, etc. Most staff extremely helpful. Room comfortable and clean with cable tv, safe, a welcome reading light. Free internet and guest computer in lobby. No drawers in the room- you have to live out of your suitcase. No shelf or soap rack to put soap or shampoo in the shower. We arranged ( in 2 separate conversations days in advance) for an early morning transfer to the airport on the day of our departure. The night before our departure, when I confirmed with the front desk it had not been arranged. We might have missed our flight!
The owner was a fantastic host and the room was beautiful! It's close enough to walk to the highlights but is in a residential area so it's quiet and away from the tourists! The bathroom was not attached to our room so that makes it a little awkward running back and forth.
Please switch off the music in the corridors. This so irritating! This is the only issue I have and is serious enough not to want to book again despite the fact that all other elements of my stay were so good
The facilities were great from the room to the hotel restaurant and bar. The staff was really great and nice, there is a city bus that takes you to the city center so that was good. Would definitely stay there again. Not a lot of channels for tourist mainly Italian channels.
The hotel is brand new but needs improvement on staffing. The rooms are spacious and well done. The location is the greatest disadvantage of this hotel. Once you retire to the hotel room there is nothing else to do but to rest. The surrounding area is not very well developed.
Staff were friendly & helpful Most of the taxis were unaware of the existence of the hotel & therefore it was a bit difficult to get to the hotel from the airport.
They advertised free wifi but the wifi hardly worked. The fridge in the room did not work and when we called about it, no one came to fix it. The pool closes at 7pm, thats way to early. The pool is small.
it was excelent, while i staid there, the hotel comfort and design , the personal was great and all there were wonderfull, i hope to see you again thanks it was good
The new rooms were great. Staff still needs training. We booked just to use the pool for the day. It was not available and the manager only offered 10% off or a drink. We were offered to use the fitness center off property, but that is not what we were paying for. We were not even spending the night. It was the most expensive NON use of a pool I ever spent!!!
the bed is so comfortable. love the shuttle to the train station. breakfast offers a variety of food too. oh, and you can't beat a free wireless internet in room. should have a complimentary drinking water.
very nice and affordable place, not that far from the city (good connections to metro with free hotel shuttle bus as well as with public buses 663, 664, 654).
It is superdeluxe, for a very good pricing
Everything was more then ok. -
excellent price Advertised a shuttle to airport but only runs 5 times a day
The spa rooms were very good as were the ordinary rooms,the food was good but only a small choice. Lack of food sunday evening & not knowing when local restuartants opened. Pool furniture was packed away & pool not clean. Staff at breakfast poor.
the hotel was very nicely designed, very comfortable. the shuttle bus was invaluable and was used many times. breakfast was ok but could have been more choice. it was mostly cake
The hotel is ideally situated for the airport Ciampino. Nice facilities and a lovely swimming pool. Ideal for visiting Rome although quite a way out of the centre, you can take the shuttle then train or a taxi will cost you about 30 euro one way. Helpful staff. Breakfast and dinner was of a good quality and plentiful.
service and only 10 minutes from the airport It is rather difficult to speak English
Shuttle car was invaluable, nice quiet hotel with friendly staff, closeness to Ciampino was both a plus- not far to travel- and a minus- planes overhead Set meals were a bit pricey- no cheaper option although there is a restaurant a 10min walk away
The courtesy shuttle bus to and from the airport and to the metro in the evening. The pool/fountain. The rooms were clean and well appointed. Good breakfast too.
We enjoyed very much our stay at Roi Hotel. It was excellent for our four days city trip in Rome. Excellent location, good value for money, nice staff, very clean and comfortable bad.The room and the bathroom look better then in the pictures. The breakfast could have been a little bit more consistent. But all in all, it was more then ok.
Close to metro station and in a relatively quiet area, courteous staff. Breakfast served in room at the time you choose. Room was not very spacious and no table.
friendly staff; clean and bright room; close to metro station - approx. 20m; nearby internet cafes; decent view (nice with city noise); comfortable bed same type of breakfast served every morning, although coffee was varied
It is close to Metro line, the room was clean and very comfortable. I had to leave the hotel early and I have to look for the recepcionist for the whole place, to find that he was sleeping in one of the rooms, thst day the did not give breakfast, despite it was clear it was included in the price, saying that was too early to "prepare it"...(breakfast is: a box of juice and crackers....what do you need to prepare). Also it would be advisable to havea special room to have breakfast
good location - near metro station; quiet area; the hotel was clean - towels were changed almost each day not everybody from the hotel service knew English good enough; room wasn't very big - would be not very comfortable for elders
The staff. The location. The room was clean. The bathroom. The breakfast can be improved a lot.
Perfect location just 30m from metro station, in the city, 24 hour reception, small but clean, ideal for several days city trip.
Proximity to the centre of Rome, value for money, not the most luxurious hotel but there was everything one would need, also large single bed, TV, fridge and air conditioning (although it is very noisy) and bathroom. Single room is tiny but if only needed literally to relax and sleep it was more than adequate. The breakfast could be more, it was just a coffee and croissant, but for the price of the room it was the only thing lacking, so fair enough.
Great customer service
We liked location. It is in the center and there is a metro station just in a several of meters from the hotels front door. The room was clean and the bed was comfortable. And there is a little supermarket very close too and some places to grab something edible. It is good since the hotel provides poor breakfast. Breakfast was poor, nothing fresh, everything in packages (biscuits, croissants). Staff was not very friendly and welcoming.
Close to 2 Metro stations, close to CineGela gelateria, placs to buy food were nearby. And it was also quieter than I expected, considering via Tuscolana is a busy street. Nothing major- there is still a feel of the outside area being under construction, but this was not a problem really.
The man at the reception who was there every morning was very helpful. Also the location was good I guess, since the hotel was very near the train station taking you directly to the city center. No breakfast (or breakfast room) whatsoever, the elevator was broken throughout our whole stay (we walked up three floors every day), somebody from the reception (the night shift) knocked on our door and woke us up at midnight, because he got the wrong room, and the rooms are tiny
brand new,stylist and fresh. Pool though not fininshed eg no chairs still very new, it lacked. little things like proper towels, lift no finished, more lighting
Price The air conditioning of my room never worked. The breakfast was too poor, is was a snack.
The room was modern ... that´s about it Construction in the hotel and outside our window at 7am, no use of pool, AC didn´t work, etc...
The location is pretty far away from the Center, but the connection with the Metro is very good (just one block away)... So that's good. It is a nice looking building, but completely unpractical.... the pool is also still under construction. The hotel is suppose to be finish..... but there're tubes coming out from the walls (and are even use to put the toilet paper on them...). Internet was a joke... you have to pay for it, is not available in the rooms and, more importantly, it never worked. No breakfast, not that you have to pay for it... no breakfast at all. To do the check out (at 8:30, not even that early for a hotel) the guy at the reception was completely asleep, with even a pillow on top of the desk. I had to pay on cash, or it would take him for ever to wake up and deal with my card........ The people cleaning the room systematically unplugged our computer.
Close to the Metro stations. Very helpful front staff. Recently refurbished and repainted. Hidden, impossible to find. Need a bigger sign on the main road. Locate by street address. Also, no breakfast nor bar facilities (yet).
Only 3 minutes to metro (tube), lively street with shops and restaurants for breakfast and dinner, clean rooms. There is no light above the mirror, it's harder to shave. Otherwise, we were happy.
the AC the the room was a bit faulty.
Near metro, only 20 minutes to central Rome, within 25 minutes of Ciampino and for us, near family. In local area with loads shops and restaurants. Room modern and clean as was showeroom. Good value for a hotel not too far from central Rome. We knew the area where the hotel was, so not an issue for us. You need to accept that there are no hotel services, the area is busy (metro noise, road noise etc), that Tuscolano has lots of graffiti (as does Rome), that finding the hotel may be difficult and that really you are staying in a room with a concierge type reception you will get what you pay for.
Location. It's quite easy to find,even if you don't want to use a taxi (but you have to walk about 5-7 min. from the metro station). My room was comfortable, although for the people that are bigger and taller than me it may seem a bit too small. The breakfast was good, even for the vegetarian, and there was even the library! The staff was very professional, friendly and helpful. I didn't quite understand how was the lift working during the breakfast time - it seemed that the destination "hall" had been disabled, and I was restricted to use stairs to come down when checking out. I don't mind using stairs, I just didn't understand how the lift worked...
Nice view from the restaurant, room and facilities were good. At first we didn't get the room we reserved (double bed at front of hotel instead of the desired twin beds at the back of the hotel), but this was corrected after the first night.
Clean Rooms. Very friendly staff. Good breakfast, Good internet connection I was happy with everything!
Staff and hotel location
I thought their breakfast was fantastic,with a great variety.The view from the lounge was great,which helped me get around the area since I walked most of the places I visited.The location is perfect,with culture,art,food and shopping all within walking distance. I asked for smoking but didn't get it.Didn't have resturant open all day.Internet isn't same as North American,so I didn't know how to use it and language barrier seemed to far apart to get help that I needed.
Clean with good facilities and a good bus service into the centre It was a bit further out than we would have liked
Location was nice very close to the bus and Metro stops. Staff gave detailed directions / tips for around the area. Only the tiny elevator took for ever to find it empty. Could walk five flights of steps fast than the elavator.
Excellently situated in central part of town a few hundred meters to the nearest Metro station Room not quite up to usual Best Western standard. Carpets appeared to be worne down and wall paper had come unstuck in places. Unpleasant odour from the toilet.
Very friendly, helpful staff. Good prices and not far from center
Location, friendly staff Very small room
This is a very nice B&B. It is 5 min walk from San Giovanni subway metro Station and 15 min walk from the coliseum. The pictures are very accurate. Excellent value, its very clean and modern with very nice helpful hosts. The free WiFi works great. Coffee shop a block away, places to eat close by too!
Friendly staff, clean, and conveniently located.