Great view, well designed room, large bed (we were upgraded to delux), good room facilities Had to pay for parking
Hotel stafff made us feel welcome as soon as we arrived and all the staff do an excellent job with a smile the service and meals were great
Location, the view, facilities, staff... A giant cockroach in the bathroom :(((( I almost had a heart attack when I saw it.
The rooms view of the ocean whilst lying on your bed and the ease of access to central surfers. The hotels facilities are superb with a great selection of food that was well presented and tasty.Loved the pool!!! The organisation of the breakfast buffett requires a lot of queing doubling back on yourself to get items such as milk for coffee. The flow of the breaksfast buffet could be addressed
The hotel is close to the beach and to shopping areas. The reception staff are very friendly and obliging. Reataurants of different cuisines are withion walking distance. Due to the heavyness of the room doors they would slam shut. We tried to make sure this didn't happen when we closed the door behind us but other hotel guests did not so what would happen as people came back or left their rooms in the early morning or late at night there would be door banging. This lead to disruptive sleep and we weren't very happy. Servicing the room was inconsisitent as in standards. Our room was not vacumed for a couple of days, bed linen was ripped and worn.
Location I booked an ocean view on the web and got a 2nd fl back alley view I called the hotel and an automated answering service told me to hold an an operator would attend to me shortly but it was after office hours and no one answered me holding on like an idi