The duvet and pillows were amazing! Loved the whole luxury feel of the hotel when I entered as well. The receptionist told us the wrong time for breakfast, so we missed it. The check out time was far to early - the room was booked for a day (24 hours) should be able to check out 24 hours later.
The location of this beautiful hotel is central and convenient for a city trip. The staff is very friendly and helpful, the rooms spacious and comfortable We had diner in the restaurant and that was not that good.
Veri friendly staff, very luxurious rooms. Noisy - room windows not noiseproof.
Central location. Comfortable bed. Room was rather dark and had no additional lighting options. Wardrobe rails far too high for comfortable access of hanging clothes.
Surprisingly friendly place with generous rooms that were well presented. Staff were very helpful with our baby. Useful small gym, pool and sauna area. The beds were a bit too soft for my taste, and some of the detailing lacked quality in the finish.
The welcome from all the staff and the couresy and kindness shown to us at all times. We did not enjoy the canned music in the lift. A shower cap could be provided.
Very nice, high quality hotel with friendly staff
good location no free internet connection and poor TV. extras for a young child
Breakfast and ambiance The size of the swimmingpool was a bit disappointing
Very good staff, exelent location also good parking in hotel. No elevator from garage.
Central location friendly staff
The location of the hotel and the pleasant and helpful nature of the hotel staff were the best aspects of the Hotel. I cannot think of anything that I did not like.
The location was fantastic ... really central. The staff were very friendly and helpful and the room was great and reasonably priced. Will definitely come back! Nothing ... I loved it all!!!
Good staff, everything clean and sparkling
location is perfect, staff is good and friendly i am used to a higher class of hotels
big room high garage fee, bad parking possibility
the staff were so friendly and helpful, very accomidating. lovely modern feel to the hotel, loved the bathrooms
Close to the center of the city
The hotel was in a great central location with very clean and modern rooms. The staff were very friendly and helpful too.
Quiet and clean rooms, good breakfast. I asked to book parking slot in advance, but when we arrived the private parking was full. We had to use public parking nearby.
Friendly staff, nice room, perfect breakfast. Very small bathroom, no bath, lookeed old.
- the position of the hotel is excellent - the view from the room window was fabulous - Japaneese dining room is very fashionable
it was a very quiet room airco and heating doesn't work to well
The room (302) smelled to sweat; staff of the hotel used some air freshener but this didn’t help much. It was as if the windows were not open for long time and the curtains got this smell. The bottom of the curtains was dirty.
Very efficient and friendly service and staff. The hotel has a comfortable, relaxed atmosphere and is in a very convenient and quiet location for the town centre.
Kind and efficient staff The room was a little bit small
the situation and the building the English-style douche
The decor and the location No
The location was excellent - very central for all the sights. The checkout receptionist was unfriendly and aloof, to say the least. I left the hotel with rather unpleasant feelings.
Ideally situated in a central but quiet and pleasant area. Rooms well maintained daily,very nice buffet style breakfast.
Location The rooms are basic very tired and scruffy - desparately needs rennovation. However, the city centre location makes up for it
I liked that the hotel is situated so close to the shopping area and sightseeings.
two single beds instead of one double
Location is excellent - exactly in The Hague city center. Elevator was broken twice for few hours each time
Fine location, the best in the Hague in my view. Ease of access on tram line 1 and 17.
Great central location and wonderful sitting outside on the terrace. Due to no airconditioning, we had to leave the window open, as it was great weather, but of course warm. Hence, it was very noisy all night long ... not due to traffic, but due to yelling/boisterous people seeming to be coming and going to a night club, or similar.
the new room quality and decoration was excellent (room 206) breakfast was a little disappointing at 9am - scrambled eggs were finished, coffee was warm not hot
Nice classic hotel in right the middle of town with friendly and helpful staff.
The front desk staff were very friendly, and the room was spatious and beautifully decorated. The hotel location was very convenient; it was only a few hundred meters from my meeting. The breakfast buffet was an unpleasant surprise and not up the standard of the hotel. It would be fair to expect a choice of hot dishes. Teabags for the tea were kept in a container on the table that had been used for garbage by the previous guest and the waitress expected me to take a teabag from the same container - which I refused. The serving spoon of the yoghurt was flat, so after 4 scoops the bowl was still nearly empty.
This is a very friendly intimate little hotel in an excellent location in the center of the city. Exeptionally friendly and helpful staff, well-appointed -- if somewhat small -- rooms, excellent breakfast included. The hotel has recently undergone a complete make-over and is very tastefully deocrated. No lounge or public room, so after a full day, you must make do with the small chairs in your room if you want to sit and relax. This is, however, a minor complaint. This is a first-rate facility.
Very polite, friendly, and helpful staff and management team. The noise from the nearby small cafe till 2:00 AM, if you were to leave the window open to cool off the room or get some fresh air
The staff was helpful and attentive to our needs. n/a
Style, polite service, delivered my expectations nothing
Large, well-equipped and comfortable room. Very friendly and efficient front-desk staff
Superb hotel and facilities in a superb location
The hotel is a fantastic boutique hotel in the centre of Den Haag within easy walking distance of all the main shopping districts and nightlife. The rooms are beautifully finished and decorated and the staff are polite, attentive and willing to assist in anyway possible. Would recommend this hotel to anyone loooking for a break and wanting to stay somewhere unique.
Excellent and helpful staff, tasteful design, small yet comfortable, location in the historic section of the inner city (including narrow streets) with pedestrian and public transport access to major points of interest.
Now all rooms are non-smoking; great. Comfort of room. In summer aircon is often necessary to sleep well at night in the Hague. Would be good if all rooms had it.