The most comfortable hotel that I have ever stayed in A lot of building work in the local area
Excellent hotel, staff friendly and helpful, overall very good value.
very comfortable rooms good room service outside hotel alittle scuffy meals expensive
The beds must be some of the best I have slept on. I travel constantly and live in hotels. This is better than my own house! Room is well sized and the decor is amazing. I had to point out to them that their pay channel TV was not functioning. They kept on telling us that the engineers are busy fixing it and will only take another 30 minutes. Needless to say.....3 days later we were still waiting for the engineers to fix it. The fact that they are currently building around the hotel makes it very noisy untill about 16:00 on a Friday.
It's in the middle of an ongoing building site - the heating does not work - the staff claimed not to know about my early check in requirement - the staff claimed the only room available was a suite at extra cost rather than the one I had booked - parking was non-existent and staff unconcerned
everything was very nice No
The quietness, the space in the room.
location, room (superior) v. comfortable; quiet despit warnings of construction nextdoor no Internet upon arrival, took more than 1h to solve the problem - then only through cable
room + staff + location
Excellent location in Centre of the Hague, very close to train station. Hague is only 30 minutes from Schipol Airport. Beds are very comfortable. Showers / Bathroom is clean and functional. Staff and services are a bit hit and miss. Internet and TV was not working. Breakfast is overpriced. My morning alarm call (from receptionist)mysteriously disappeared!