Grand style of decorations, yet very comfortable, No
This place is fantastic. The day spa is superb and service tops
Fantastic old style hotel with great facilites and great staff. Just about the best location on the Lake Como with great views over the lake and Bellagio. Bad Internet service and ridicoulous to pay extra given the EUR 500+ daily room cost
the view of the lake
great place, would highly recommend one of the finest hotels in italy i have benn too. none
Wonderful location, great service, excellent food, elegant hotel
Location, facilities, room I was very unhappy with the service I received at the beach bar
free internet access
Very nice location and facilities. outlook from restaurants and bars over the lake very impressive. Nothing in particular.
The Hotel looks very nice from the outside. Furthermore its situated in Tremmezo which close to a lot of nice place like Belaggio, etc.. The reception staff is very friendly and helpfull. The rooms need a lot off refurbishing, its not looked after for a long time. Also the rooms are very noisy, you can hear everything what happens next and above you. The waiters aren’t what you would expect for a 5 star hotel. Long waiting times for drinks and food. They don’t seem to enjoy serving you or answering question. The food and drinks are extremely pricy. I have stayed in many 5 star hotels but this is definitely overpriced. Also the waiters and many other staff don’t speak english. Not a problem when you stay in a 3 or 4 star hotel. It can be charming in the begging that they don’t speak English but i would prefer they would speak English
Good breakfast, location very good Hotel room very small
close to ferry & bus stops, reception staff were helpful dining staff were glum, tired room decor, tiny pool compared to no. of guests, mattress needed replacing, broken sink, cigarette burn on bed cover.
very good location for different kinds of leisure on Como lake: easy to find, close to villa Carlotta, to ferry boat station. Standart room is normal, breakfast is good lake view rooms have road view as well, and not to easy to have asleep because of road noise. The same with noise isolation in rooms.
Great location - beautiful views of the Lake and right on the main street with lots of great restaurants, shopping and attractions Breakfast - the buffet was large but looked dirtly and not well presented.
Pool and sun terrace, breakfast choice good,near to resturants and ferry,view stunning,good value if on budget,try to get corner room with balcony view as you can get a good draft through the room with window and balcony open Noise from road , no air con,
Very cetral for Lake trips Had to rush meal and leave the restaurent at 9.30 pm.on first evening-did not have evening meal in restaurent thereafter.
Convenient location close to lake transportation. Very small pool and poorly equipped (no towels/few lounge chairs), no car parking on site.
The view of the lake from the balcon The shower (it wasn't mobile, fixed on the wall) The air-condition didn't work.
we booked this hotel but didn't actually stay there, they were over-booked and we got an upgrade to another hotel they own 800m down the road, Grand Hotel Cadenabbia, which was a 4-star hotel, with no extra charge, we enjoyed that. Excellent room, excellent hotel, we got a room with a beautiful terrace and the view was breath-taking!
the vue the staff: poor reception, poor knowledge of english or french, not friendly. I would'nt recommend this hôtel
The location, views and staff made our stay very comfortable. We had everything we needed to enjoy Lake Como Tiled floors throughout with no slippers
Great hotel and location as well as staff.
the service of the staff, the cleanliness of the hotel and the views from the hotel. none
Very nice hotel with excellent views over Lake Como. Close to the Lake ferries and centrally located. Pleasant and enthusiastic staff. It's a steep hike up the hill from the Lake. Only microwave meals and snacks in the evening.
We found the staff to be consistently helpful and pleasant, and the breakfasts were very good indeed. We enjoyed our stay very much.
views and staff helpfulness
The staff/owners were amazing and friendly. Extremely clean, beautiful views.
What a wonderful hotel, in a beautiful location, the view from our balcony was breathtaking.The staff were helpful, we needed help with transport as we had no car and they helped arrange taxis and gave us directions and information on best places to visit. When we arrived and when we departed they transported us between the hotel and ferry port themselves. The hotel does not have a restaurant, but there is a good snack menu available which kept us fed on several occasions. Drinks and snacks were not over priced as is the case in many hotels. The room (suite for 4) was very comfortable with two rooms and bathroom, safe, minibar, airconditioning, flatscreen tv with sky, and balcony overlooking the pool and panoramic views of lake como. We booked this hotel because we could not get a villa at late notice, i think that eas lucky for us, as this hotel was as good if not better than any villa. Because of the small number of rooms, it never felt busy, and a few evenings we were the only people sitting on the bar balcony overlooking the lake, paradise! Please note, if you do not have a car, this hotel is about two miles up into the hills above Tremezzo. Taxi fare is 15 to 20 euros down to the town or into mennagio.
Excellent hotel with an ideal location overlooking the Como lake. The hotel is owned by two twin sisters and their husbands who provide a family like atmosphere and are extremely freindly and helpful. The rooms and facilities are newly furnishend, very clean and comfortable. Highly recommended!!!
The hotel staff were welcoming and considerate for us during our honeymoon. The staff were well versed, new many languages and would do whatever it took to keep you happy. The pool was super, and the breakfasts were exceptional. Our bed was a combination of two singles and as a result the sleep at times was uncomfortable. The bed was firmer than I am accustomed to using.
The location. The pool, friendly staff
Family run hotel makes you feel at home. Very Clean, great view of Lake Komo.
Good location and excellent views The flooring in the rooms and corridors meant that sound carried into the rooms
The view and the cleanliness of the room The noise level at this hotel was absolutely unacceptable. From snoring neighbours, people with digestive problems talking very loudly in their sleep to screaming children at all hours of the day and night. Wooden floors and heavy doors and thin walls make it an impossible place for a sound nights sleep. Spoilt the end of our trip in Italy :-( Would not suggest this place to light sleepers.
Great staff and lovely views over Lake Como. Simply furnished but adequate rooms with comfortable beds The breakfast croissants had jam inside! Not too good, plain would be better
Swimming pool not in use until June - big disappointment.
The poolside room was lovely (big, great shower). The location on the hill away from the traffic was perfect. The staff had great tips on where to eat and helped us with planning our transport. The breakfast buffet was very basic for the price. Some fruit and eggs would help.
Helpful "manager". Local Trattoria. Wooden floors everywhere made it noisy. Could have done with new soap etc. during visit. First night had some noisy guests which when coupled with "echo"/door closures delayed sleep for a while.No previous reviews.
friendly, nice location, excellent wine selection pretty noisy in the morning
Staff excellent, food good, room modern and well appointed. Lakeside rooms Ok. Roadside rooms - same quality but noisy. (like most hotels along the lake)
Excellent staff offering great service. Wonderful stay by the lakeside with breathtaking views.
The staff were amazing- so friendly, so helpful and forthcoming with information on the area. Couldn't ask ask for a better location for a holiday on Lake Como with the room having an uninterrupted view over the lake. The dinners downstairs were amazing. Both nights we ate spectacular meals and could just wander upstairs afterwards.
The hotel was perfect, small, beautifully located on Lake Como, a superb restaurant lake view restaurant, adjacent parking, very friendly staff, large comfortable rooms with an incredible view of the lake. Only the rainy weather kept our stay from being totally memorable, but even then it was still a special visit.
Everything, the staff, room, breakfast, and the restaurant was first class, we had a meal on our wedding anniversary at the restaurant over looking the lake, it was perfect. we wish we had eaten in the hotel restaurant more than we did as we went to a "touristy" restaurant that was expensive and the food was awful. only the position of our room .....it overlooked the main road to Como, so was a bt noisy. next time we will book a room with a lake view.
Everything was perfect!
A warm welcome.The staff were excellent throughout. Wonderful position. We want to go back.
Good location for Ferry and Buses
Whre had a perfect room right on the water. The staff was attentive and the dining room was also great. We want to return.
We have just returned from a fantastic honeymoon where we stayed at La Dersena. From the moment we arrived at the hotel to the moment we left we were made to feel so special. Without hesitation I would recommend staying here. Everything is just perfect. None