特倫頓 特倫頓梅塞爾機場租車

缺點： vehicle smelled like blunts, not sure if the workers smoke in there or if nobody checked it after whoever used it last.

優點： On pickup the service clerk spent 20 minutes talking to another customer in Russian helping them buy a car dealer and talking shop while I waited in line. He assumed I wouldn't know what's going on, little did he know I speak perfect Russian. With all that going on the computer showed the vehicle with a full tank, when I was at empty. We had to work it all out upon return on the vehicle in a different state. I did forget my EZ pass in the car and once I realized what happened I contacted Budget to request tag to be returned. Both the drop off site and customer service claim they don't have the tag, yet I see Florida toll charges on it. Obviously forgetting the tag in the car is my fault, but how anyone claim the car is disinfected and cleaned if the tag attached to the window is missed?????

缺點： I never ordered a car for pickup in Trenton. I ordered one for pickup in Philly. I canceled this order by phone and placed a new order directly through Budget's website for pickup in Philly. Somehow this reservation in Trenton wasn't actually canceled because someone then called that morning asking where I was to pickup the car.

優點： Drop off was super inefficient.

缺點： More than one staff member

Charged me for gas, after I had just filled tank!!!

優點： Car was clean, ready and on time for pickup.

缺點： Attendent handed me a folded print out receipt with a $25 and change charge for fuel, plus a $5 service fee, after I had just filled up a few miles away from drop off. Didn't notice until we wefe in JFK terminal.

缺點： The windshield was covered with bird poop and other dirt. There was no windshield liquid in the dispenser so it didn’t come off The inside had coffee/liquid spills in the console and I could tell it wasn’t clean. No one came to pick us up at the airport so a transport man dropped us off at budget. I rented a car for 3 days in fort Myers for $67 and this rental was over $50 for one day Very disappointed in Budget

缺點： When I arrived there was no car for me, they had to rent one from their neighbor. Car was filthy. The attendant told me to bring the tank on 1/2, there was a little less than that. Brought the car back on a little less than FULL. CHECK YOUR PAPERWORK!! Because they had to give me a different car than what was on the paperwork, they never changed information. I should have looked. I reminded the attendant that HE told me to bring the tank back on 1/2. Luckily I wasn't charged for gas. They don't speak very good English. Because we flew into Trenton, NJ we didn't have much of a choice of Car Rental Agencies.

Completely unprofessional staff at TTN

優點： Nothing.

缺點： Drop off at TTN were completely unprofessional. During the entire processs both employees were taking personal calls on their cellphones. Less than 5 word were exchanged with the person helping me. He simply took my keys and gave me a receipt. This location also needs better signage indicating where the Budget office is located.

缺點： ridiculously understaffed

缺點： there was no one available to drop of the car with. just a phone number to call and a guy saying leave the key in the cup holder.

Horrible

優點： Nothing, really? I was eventually able to rent a car?

缺點： Impossible to find. Attendant was wildly unhelpful. Cost on kayak was much much lower than cost at the counter. When I tried to get insurance through kayak it didn't happen, so was stuck with a much higher cost by budget. Can't say enough how bad this experience was.

Only one person working and shared for shuttle and

缺點： Small airport, one person only working. Nice guy; however, need two people. One for shuttle and one for drop off. I had to wait 20 mins for drop off.