friendly, helpful staff....especially Alice!
Best Western Inn was a great place to stay for get-away weekend. The whole staff was friendly and also very helpful with giving tips for where to go during our stay.
Room looked like it was recently remodeled. Room was located next to train tracks. Didn't notice at night but In the evening.
Free breakfast with all the fixins. Close to main street. Inside lobby had a fresh 60s vibe. The rooms looked redone. Outside parking lot and face of hotel looking very rundown and tired. I don't feel like I got what I paid for. Could have gone to the motel 6 and paid a lot less. Plus some unsavory folk lurking about.
Clean and comfortable
Walking distance to downtown Some questionable people hanging around outside
Room was nice and spacious for my family. Excellent location from beach and downtown area. Excellent value
Remote controlled air was wonderful. Very comfortable mattress!! Best sleep I've ever had in a hotel. Construction was underway at the hotel so we had to park far away. The food was ok.
The room was clean and appeared recently renovated. I liked the microwave and refrigerator in the room. Breakfast was a plus. I heard the train both nights as I arrived at the hotel, but not while I was in my room.
2nd floor room had a view of HVAC system. Worst view ever.
Beautiful views and great staff. Next to both freeway AND Amtrak train
The room smelled terrible and everything seemed really old. The train waking me up 2x's during the night was terrible.
The view was fantastic. They should include the parking fees in the cost to stay at the hotel. $12 a day is ridiculous.
LOVED THE FRONT AREA WITH FIREPIT VIEW FROM ROOM nOISE FROM NEXT ROOM
Dont have to break the bank to get a killer ocean view room. Clean, fast and friendly staff.
Great ocean view from the 8th floor!! Staff was very friendly. We were very comfortable! The floor was quiet. We booked through KAYAK and we're very pleased.
Loved that they had surf racks in the bell closet! The staff was helpful and responsive to complaints. The location is wonderful and I believe all rooms have a view of the ocean (we didn't pay extra for that). For the price, I expected this hotel to be MUCH nicer. It is very average and the bathrooms are sorely outdated. It was also very annoying that they charge $12/night for parking but their parking lot is tiny and you will probably have to park at the structure next door. If you do park in their lot, make sure you use the validation correctly or it won't let you out! We were trying to leave for a wedding and had to go back inside the hotel because the validation wouldn't let us out. Ultimately they comped my parking due to the fiasco which was appreciated, but beware!
Jessie from the bar was great, makes tasty hand crafted margaritas. Bell boys and housekeeping were very friendly. When I called reservations, the guy was not helpful or accommodating (when there was a mistake on our reservation). Although, I did book via a third party, he was not willing to resolve or help with it. Personally, hotels should not work via third parties (like Kayak) if they cannot resolve a problem. Makes a hotel and their staff look bad. And could ruin a vacation for a family, couple, group of friends.
location, staff the noise from different parties was horrible
view of ocean, nice bar Didn't tell me no restaurant (under construction)
Great breakfast, abundant water in shower, large room, conveniently located. Quick response to fix a problem. A bit run down. Only usa today in am
Great location and free breakfast. Very minor but tight parking spaces in the lot.
Great breakfast for value hotel, friendly staff. We visited on holiday; hotel would be better for business/work travel. Aging property, needs maintenance, especially carpet.
Great prices. Clean rooms. Way better than I expected. Rooms recently remodeled. Flat screen tv. Very updated bathrooms. Simple but totally worth it for a single night stay. Very friendly staff!!
Perfect. Will definitely stay there again. Breakfast was excellent. Curtains are see through. Not that big of a deal just saying.
Breakfast setup is excellent, a great value. Happy hour is nice too. Big negative is the poor internet signal. The rooms are a bit dated, the hotel needs an update.
Desperately need renovations. How can this property keep the Country Inn flag?
every one was very nice I really like this hotel....It just needs a little pick me up to modernize it....
The location was amazing. There is a walking overpass that takes you right to Ventura pier. Staff was very friendly, rooms were very clea, and it was one of the most comfortable hotel beds I've slept on. My kids loved the pool. Don't let the outside fool you, it's very clean!
Location, Train noise
Only complaint I have is there were no towels in the room and I had to phone for them which was a bit disappointing as I'd driven from San Francisco and just wanted a shower and go to bed. They did however bring them promptly.