Verona is a fun place to walk around from this centrally located hotel. We had the large corner suite on floor 1 above the very cool bookshop. The decor could possibly do with a refresh. Initially our room was very hot and the heater controls seemed to be broken but we were able to open the large windows and soak in some of the surrounding bustle. The staff are efficient but not very warm. Free internet access is good, the breakfast is average. The hotel is obviously in an old building and the decor could do with a refresh but still keeping true to current old world charm
Perfect location good rooms
The personell was excellent, very important. Cleanliness good. Location for shopping excellent No
location, bathroom and breakfast difficult parking
Great position close to all sites and shops of Verona. Very attentive friendly staff. Lovely bar and lounge areas Lack of natural light
The reception and dining room staff were courteous and helpful. We only stayed for two nights but were made to feel very welcome.
Beautiful hotel in the heart of old town Verona. Rooms were luxiourious; breakfast items varied and plentiful Not a single complaint
Everyone was kind and helpful. I arrived early and they kept my luggage so that I could explore the city while my room was getting ready. They also offered for me to enjoy breakfast and a cafe even though I had not stayed there the night before. Lovely place and great location. It's on a main street, but the room was quiet. As a female solo traveler, I felt safe and content. Plus Verona is a beautiful city to explore. I also took a train for the day to Lago de Gardo 20 minutes away. Beautiful as well.
I liked most the location, the helpful staff, and the quiet room.
classy accomodations and very friendly and helpful staff as well as excellent breakfasts
The rooms were exceptionally well decorated with all possible comforts. It was quiet an relaxing and extremely beautiful the atmosphere was captivating and classy, the staff proficient, efficient and unobtrusive. I didn't like the view. The room was surrounded by construction works and this really spoiled the beauty.
we liked the location particularly,and the breakfast was also very good. our room was small but we had been told this on booking and as we were only there for a weekend it really didn't matter.
The location of hotel is so convenienet for the city tour and shopping. Also the garage facility is important for this city center although you have to pay it. The room we stayed is larger than our expectation of a 3 star hotel: It is difficult to find the hotel if you drive to, altohugh it is so close the center. It is better to recommend parking at a park next to Arena, and finding hotel to get a description of route as we did at the end.
location, staff helped us find restaurants and could not do enough for us
Excellent location Very small room
Hotel very close to Ampitheatre and restaurants. Secure parking. Difficult to find, even my top of the line GPS couldn't do it. Had to enlist the services of a local on his bicyle, everything else good.
the comfortable room, bathroom cleanliness. on the first floor, you hear the street noise too much.
good breakfast, helpful staff, clean rooms, etc. please note my address is: ashton keynes not keyners
The Hotel's location is perfect for site seeing within the city on foot, shopping and is close to several great restaurants.
Excellent location; nice rooms; good breakfast
We found the staff consistently helpful and pleasant. The location is great, and we were very happy with the Europa. No
Proximity to town centre garage was not very good and the man who moved the cars around was not very competent
Location within walking distance of main town Very noisy at night in the streets below
The location is strategic. The hotel staff are friendly and very helpful especially the man who was on am duty on the 23.10.2010. ( His shift was over at about 8.30pm ). Sorry I didn't get his name. Nothing
There was car parking available. It was located in the right place. Ridiculously bad value for money. Surly reception staff. Inefficient breakfast staff. At breakfast, first in gets fed, but later on - tough.
It was in a great location in town. We had walking access to the sites we wanted to see.
Lots of power points and good strategic lighting. Trouble had been taken by the staff regarding our query about an elevator. Actually it was one of the most convenient rooms we have ever had.
We appreciated the hospitality, friendliness and help that this hotel's staff provided us during our stay.
The location of this hotel is perfect for enjoying the historic center of Verona. The staff was very helpful.
The cleanliness of the room and bathroom. The friendly and professional service during breakfast. And a professional front desk team.
I came to the hotel early but could check in anyway. Not very helpful when I wanted to know the times for the flightbuses from the trainstation.
Excellent location (a little difficult to find by car due to one way streets but on foot very close to everything), very large and nice room Despite prominent signs everywhere regarding smoking being prohibited in the hotel, when someone smoked a cigar in the corridor outside our room and the smoke penetrated our room, the hotel staff at the Reception Desk were rude, unsympathetic and uninterested. A room of much lower standard was offered but no discount forthcoming. The only other offer made was to upgrade to a suite at greater cost
location and helpful attentive staff
the staff was very kind, the hotel was great, the room I stayed in was also great. The location of the hotel is ideal if you want to take a few walks in the old city. It was a bit expensive, but ok.
location is great, staff is very friendly and helpful -
Very convenient location, comfortable, very good buffet breakfast by Italian standards. The rooms backing on to the laneway can get a lot of traffic noise.
The vicinity of the center, cleanliness of our room, price of the hotel and the possibility of using private parking of the hotel
very near the most interesting places
the location the bathroom
Well positioned - excellent view from room to Piazza Bra and Roman Arena which are a few steps away - efficient if not especially warm customer service. Warm air heating of the room (October) has to be turned on by calling reception - no heating in bathroom - heated towel rail not working. Usual uninspiring Italian buffet breakfast - too much pastry not enough appetising choice of fruit or cereal.
The hotel is in the city center and was a little bit noisy at night.
Helpful staff. Excellent room. Nice balcony at the back of the hotel overlooking a small park. Just 10 minutes walk from the station, the seafront and the shops. 15 minutes walk to the tourist area.
Location, Friendly staff. A really nice Hotel to stay at No . lovely stay - too short
Everything is O.K.
The location for hotel is perfect - near Arena and we could easily get to other places. There are many shops in nearest streets, also different restaurants, so you can choose from different.
Almost all, especialy the locathion.
Fantastic for location. shopping, eating out There is a bar opposite, noisy on a Friday and Saturday night. We didn't get to sleep until the early hours. Not good if you need an early start.
The staff were very nice and friendly. The breakfast was very big.
The friendliness of the staff. No iron, no bottle of wine, flowers etc on arrival as stated in the literature. Air con did not work very well. The fact that Booking.com had not informed the hotel operator of our arrival.
very good location if you wish to explore the city by foot, spaciouse and comfortable rooms and ofcourse, the main reason, the unique and atractive location within the Romeo and Juliet court yard with all the visitors as the constant background for the price, a little upgrade to the amenities would be welcomed: an English channel on TV, upgrade to the breakfast, etc.
The staff was very kind and the locations is very central.
The staff went out of their way to help me with every demand or question I had
The helpful receptionist. Excellent central position with lively street view. Attractive furnishings and comfortable room. over complicated touch pad lighting system and room safe locking system.
Staff was wonderful room perfect location unbeatable. We loved our stay.
Courtesy of staff, nice room, great location Lack of any common facilities (understandable given size of hotel)
Lovely rooms, excellent beds and bed linens perfect in town location, fantastic helpful staff. in room breakfast was a treat - they garaged our car in a close by secure garage . we very much enjoyed our stay. my kind of hotel. The zero cancellation refund policy is too restrictive and frankly unrealistic.
Really unusual location right in the heart of Verona with the entrance in the corner of the courtyard of the Casa di Giulietta (Juliet's house). If you arrive in the daytime, you will need to fight through the crowd taking pictures of the famous balcony. Once inside, it is a haven of peace and calm. Beautifully appointed and with a wonderfully attentive staff. It's expensive but a great treat in the very heart of Verona.
This hotel was all we hoped for - luxurious, in a perfect location, with attentive and helpful staff. The breakfast in the room was excellent. We would love to stay again.