I always like the location of Derag Hotels in residential neighborhoods. I like the rooms and kitchens and find the staff friendly. Getting in and out of the underground garage wasn't explained nor was it easy.
Very comfortable and cosy sitting area downstairs. Much better quality hotel than I thought would be the case given the price. Very nice and good restaurant adjacent to the hotel. The fact that the bar only opened so late - and on Friday night (when we arrived and were too tired to go anywhere else) did not open at all as the person working there was ill - you should have more staff to cover occasions like this! And one ought to have drink earlier than 8pm anyway in your lovely lounge area.
1.Organisation of parking is bad. The door were opened at request, but also were closed before I was able to go out and there is no phone inside of parking, only behind the "mirror" door. 2. I do not like the way you have soap in the bathroom and there is no shower cap
The hotel is far from the downtown, in a quiet zone. If you're looking for party, this is not the place for you. ;-)
Comfortable rooms with kitchenette, quite, clean, friendly staff, internet connection works fine, big choice of things to eat for breakfast Only one plug in the room, and not at the desk, so charging your laptop (or phone, can't do both) leaves a "booby trap" if you want to work at the same time as the cable crossed the room. Internet only one our free, after that very cheap, but a nuisance as room is prepayed, so you'd need to check out again for 2€ or something. No self service coffee in breakfast room, and waiters busy. this is really annoying and unnecessary.
Nice quiet area, not far from city center -15 min by tram. Good value for money (assuming booking.com special offer) Some revamp would be nice, facilities look old. 3* would be more exact estimation for this type of facilities.
I liked the fact that it was outside the city center, but rather near it. I also liked the fact that it was clean every day.
garage room design, bathroom - old and out of date
Near to tramway to the city center Bathroom was not clean, very small room, not up to 4* standard
The room was large and airy, the bathroom was first class. Staff very professional, friendly and helpful. Having to come home.
nice, quiet location somewhat rude staff; neighboring guests had friends over and the reception accused me of being involved in sneaking in extra people, which was not the case. somewhat old and dowdy building, clean though.
Clean, excellent breakfast, good location nothing
Close to University; quiet surroundings It was OK, however the standard was not as the impression you gave through the website and the ordinary price setting.
The helpful staff and the comfortable room.
There is very nice hotel staff. It is very quite place and I like small hotels.
This is a clean and simple hotel with all basic amenities. It is far from the city center but reasonable walking distance from the boku University.
Very nice area, close to the BoKu University, and a reasonably short way from the City center
Perfect location, quiet and peaceful place with very easy connections to city centre, nice breakfast, friendly staff, comfortable and well-decorated rooms very few TV channels and lack of A/C
Courteous staff and helpful in finding your way around. A bit remote for downtown day trips but quiet and pleasant surroundings. Nothing wrong that opening the window for some fresh air didn't help and many older hotels are much the same. Good that the weather was so nice.
Very nice atmosphere and friendly personnel,cosy rooms.Hotel is situated in a quiet area only 15 minutes by tram to the city centre...We recommend this place to everybody!!!!
Confort was very poor. All furniture are very old.
the location and the new restaurant they have it is starting to look really tired, the gardens are not kept at all, actually a real mess. There is construction next door now for the next two years. Needs renovations but location is good.
I loved the look and size of Hotel Mullner. The owner was so nice and helpful. It was just what I was looking for, a true European hotel. The only thing, the bed. It's very hard and you feel the springs. A wonderful mattress topper, or pillow bed would really do the trick.
Having a tram station across the street made getting downtown easy. Nice places to eat close by. The staff was very friendly and helpfull I understand the Euro Cup was being played there but, the hotel was over-priced for it not to have any extras like more on the breakfast buffett or, room upgrades i.e a comfortable mattress, decor of the room, tiles in the bathroom were broken ect. The 120 Euro they normaly charge is still a little steep.
Room was spacious. Restaurant downstairs is georgeous. Hotel could use some renovations.
My daughter was studying in Vienna and it was close to her apartment. It was also close to public transportation and in a very nice neighborhood. There is a good restaurant on site and breakfast was provided. The hotel staff was very helpful.
nice, spacious room, and delicious breakfast with big selection of quality food.Rooms with garden terrace must be very nice during Summer. difficult parking neer the hotel. Far from the center with public transportation. All my other complains shouldn't be public, and were settled with the Hotel.
Countryside décor of the room, positively green view from the window, rich buffet and convenient parking
Everything was great... Excellent hotel... Great and very tasteful breakfast, very friendly and helpful staff, and the room was very large with huge bathroom (which was floor heated). Beds extremely comfortable. Neighborhood also very pleasant.
Beautiful hotel, massive rooms, friendly staff parking issues
Cleanlianess of your room,comfort,good city zone,good breakfast, good price for facilities. Parking.Please write at least 15 words
Very large room, confortable, large and nice bathroom, delicious and complete breakfast, nice neighbourhood, quiet, nice garden with playground for children, staff very friendly Internet signal weak in the room, better connect with the wire, you can get one from the staff. Beware, if connection activated on wire the password doesn't work on wireless.
Everything is just perfect!
everything was remarklabe, excellent staff, beutiful hotel just perfect
Helpful staff, clean rooms, silent... Far from the city center, but every 5 minutes there's bus in front of the hotel.
huge room, huge bathroom, free use of sauna (after reservation), easy connection to Vienna city centre, fantastic breakfast: especially during hte weekend.
The view is amazing and the staff was very friendly.
A lot of quiet Meal
The view is amazing and the rooms are a generous size. The TV did not work the whole time - not much point having a 42 inch plasma. Air conditioning was set incredibly hot and was very difficult turn turn down. Took hotel staff 2 attempts and was still hot.
Exceptional location... best view of city (on a mountain side overlooking vienna) Very funky modern decor and furnishings. Very spacious. Could do with better signage to the hotel as it is on a univeristy campus (don't let that put you off!)
It is very new and nice, especially the 42" plasma TV. I satyed two nights, but the heater system was not turned on for first night.