缺點: No air conditioning in the rooms so very hot and even opening the window wasn't ideal. Toilet paper and tissues provided was very poor quality. They charged £4 for parking your car which seemed mean and penny pinching
優點: The room was fantastic, with a bathroom to die for.
缺點: I could not get in to the restaurant because they were full.
優點: One of the bests hotels ive stayed in, very luxurious, high class.
缺點: Having to pay extra £10 an hour for the spa facility.
優點: over all the experience was top notch
缺點: Didn't like the wait at breakfast, my wife and others waited nearly 15 minuets for bacon at the hot plate and I ordered a plain omelette and waited nearly 15 minuets, that put a dampener on the departing, at the time it really wasn't busy.
優點: The room we had Superior Dockside, was unbelievable!!! Absolute luxury. Friendly helpful staff too.
缺點: I didn't like the fact that you have to pay £20 pp to use the leisure and spa facilities. A little disappointing on an otherwise perfect hotel experience.
優點: The feel of the hotel was really good.
缺點: The restaurant really lets the side down. Unclean glasses and cutlery and the food isn’t to the standard it should be
優點: Staff very friendly and helpful decor was spot on