Pros: The car was clean. The price quote was on the money. All and all a good experience.
The accepted a debit card after a soft credit check it was no problem.
21 Nov 2015
A sub-compact instead of a compact
Cons: Dents and cratches were not indicated on contract. Had to go back.
Car was not clean in and out.
24 Dec 2015
Cons: Hertz didn't honor the reservation as it was same day and was told I should've booked it direct with Hertz. However, there were no cars available anyway so wonder why your reservation system showed availability.
14 Feb 2016
Pros: Nothing.. Actually the euphoric feeling receiving a confirmation for a convertible whilst booking a day in advance was rather favourable..
Cons: Really didn't like showing up at Hertz rentals, with my confirmation number in hand after waving good bye to my ride feeling confident in my rental confirmation that I would be just fine; only to be told that my confirmation was worthless, they had no vehicles available. Furthermore when I replied that I had used "kyak" I was told that they hold no validity as they do not have access to the hertz inventory so they cannot accurately reserve anything!!! Thanks KAYAK! For making my wife's birthday a memorable experience.
Pros: 4 door, plenty of space, the pickup dropofff associate was very nice and efficient.
Cons: On the freeway, the car drove very oddly. It was hard to keep the car straight; something with the steering or tires? There were moments when I was extremely uncomfortable on narrow stretches of high speed freeways. I explained to the associate upon dropoff and he attributed it to the size of the car. However, I have rented many economy sized cars and never felt that before. In the end, I would come back again to Avis but be more selective by test driving the car first.