Menlo Park Car Hire

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Menlo Park car hire reviews and directory

Car hire reviews:
OK (5.5, 9 reviews)
Car hire locations in Menlo Park:
1 location
Locations in Menlo Park
675 El Camino Real
+1 650 617 0386
  • 5.8
  • 5.6
  • 5.3
  • 5.3
  • 5.6
Recent reviews
7.6 Good
15 Apr 2016
Rent from hertz
Pros: Clean car.
Cons: Windsheald in inner side was dirty. Shining dashboard created refection on sun. Old wipers. Nissan altima not suitable for baby stroller. Look for 5 doors car. Luck of climat control.
10.0 Excellent
2 Nov 2015
A good experience.
Pros: Very good and professional service from employee from whom I picked up the car. The car was clean and performed well.
8.8 Excellent
27 Dec 2015
Pros: Great service, even though I'd messed up my reservation, and it was a holiday.
Cons: Not a comfortable car.
2.0 Poor
29 Dec 2015
Cons: They told me they're have the car and I have a confirmation number but after I be there they say we are sorry no car available
2.0 Poor
10 Jan 2016
They cancelled my reservation 30 minutes before it
Cons: They cancelled my reservation right before it started. It was super frustrating. I did only reserve it a day in advance but they should not say they have inventory if they do not.
10.0 Excellent
6 May 2016
Pros: The service smooth and efficient The car soft strong and comfort
4.0 Mediocre
8 Jun 2016
Unable to rent a car
Cons: The online booking system was malfunctioning and it allowed me to rent a car from a location where no cars were available. The Hertz associate called me about 45 minutes before my scheduled pick-up time (as I was en route to the Hertz location) to let me know no cars were available. The part that was irritating was that he did not offer to help me find a new car to rent. He essentially said that no cars were available at their location or any other Hertz location and there was nothing he could do to help. Whether it's finding a car from a different location or helping me find a car at another car rental agency (even a competitor), the team should help their customers. I spent my entire morning doing damage control on an issue that was caused by the technology malfunction and could've been helped by the Hertz team. Extremely disappointed and will think twice about renting from Hertz again, despite the fact I normally think you guys are great.
2.0 Poor
17 Jul 2016
Cons: I showed up and they told me I can;t return the car on Saturday as I ordered but only on Monday asking for 3 times the original charge. Had to cancel the reservation and my one day vacation
3.2 Mediocre
16 Sep 2016
Cons: We had to wait for the car and it the inside was very dirty when we received the car.
9 travellers who hired a car in Menlo Park gave the car agency they used an average rating of 5.5

Car hire locations in Menlo Park

Menlo Park
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