Rooms Make yourself at home in one of the 70 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls. Amenities Relax at the full-service spa, where you can enjoy massages. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a fitness center. This aparthotel also features complimentary wireless Internet access, concierge services, and a picnic area. Business}, Other Amenities Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Property Location With a stay at The Elements Oceanfront & Beachside Condo Hotel in Playa del Carmen (Luis Donaldo Colosio), you'll be steps from Mamitas Beach and a 3-minute drive from Quinta Alegría Shopping Mall. This 4-star aparthotel is 0.4 mi (0.6 km) from Quinta Avenida and 0.5 mi (0.7 km) from Playa del Carmen Main Beach. Dining Grab a bite from the snack bar/deli serving guests of The Elements Oceanfront & Beachside Condo Hotel. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Optional Charges Airport shuttle fee: USD 180 per vehicle (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 11:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No rollaway/extra beds available No cribs (infant beds) available Property uses a professional cleaning service Property is cleaned with disinfectant Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of Safe Travels (WTTC - Global) Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in