The attractive design and setting of the hotel and the furnishing of the rooms.The restaurant offered a good choice for one occasion. The menu was exactlly the same the second night of our stay
Excellente room and very good restaurant Need to get a car to go to Gordes
according to my bookings.com contract the price of the room was 100 euro per night including breakfeast. however we were not offered breakfeast and were charged 110 euro per night for the room. ken. vincent.
Too close to the road.
Very nice garden and swimming-pool, beautiful, picturesque and quiet area. Village - Les Imberts - where hotel is situated is not in the center of Gordes, it's about 4 km, so in the evening the only solution is to go by car. The room was not so clean as should be, particularly comparing with the price. The floor (ecpecially in bathroom) was covered with woman, long hair. That should not happen.
The swimming pool was clean and the garden around beautifully kept. The breakfast was excellent value and choice. The food in the restaurant was excellent but very expensive. The restaurant menu did not change often enough
The hotel is very cosy. The restaurant L'Ettelan is very good. We had breakfast everyday at the hotel, it was very good, with different types of things to eat and the place of breakfast is by the pool with a beatifull green view.
We had a very comfortable room, which was warm and cosy. The girls on reception were very helpful. Breakfast was expensive. l
Good location to Gordes, friendly staff and rooms were clean.
The hotel was very comfortable. Breakfast was excellent. Please put out more towels. In addition, in winter, it would be good to have an extra blanket. We asked for one, and did receive it. That way, we did not have to increase the heat, which saved the hotel money on the utility cost, and had a more resfful night.
outstanding location; friendly/helpful staff; attractive spa; for the category, too much noise from the elevator and the next door bathrooms
The hotel is very nice and clean and we got a room upgrade. Good location for exploring the region. Rooms on the village side are a bit noisy.
nice views and decor. Reception business-like with no welcome, no smiles and just a general haughtiness. Very over-priced and not at all frindly.Brekafast 27euros - extortionate! We did not take it and instead had a nice breakfast in the village for 8 euros.This was our 6th or 7th stay at the hotel (last was in 2004) and it has changed greatly for the worse unfortunately.
Location staff room Price of meals and breakfast
Facilities and service Bathroom was a little tired.
The location, the hotel, the room and the spa are wonderfull. The receptionist was adamant during checkout before a misunderstanding regarding the payment of spa services. I hired a half-day spa that included two massages and a "dejeuner" for 195 euros, however when my husband did the checkout said they were two massages with a "petit dejeuner" as I was not present and there was not half a day spa with petit déjeuner but only with déjeuner the receptionist decided to collect the massages a la carte, in case 215 euros without petit déjeuner or déjeuner. When I exit the spa to lunch the mess was made, I clarified the situation and said that I intended to have lunch, then the recepcinista said that could not be possible because the bill was.. ...Already closed. Despite my insistence she remained unmoved and I ended up with no breakfast and no lunch and still did pay 20 euros more. This situation is ridiculous for a 5 star hotel. Much more than unfortunate, with this gesture they spoil my day and all the well-being brought by the spa.
The welcome by the male receptionist was very good Gift of wine --a nice touch The female receptionist at check out needs to attend a customer service training coarse
The room was beautiful, the location was supurb, and the service outstanding. Breakfast is overpriced. Eat elsewhere for breakfast.
Exceptional!! I can assure you that this hotel is one of the best places to stay while in Provence! We stayed for 2 nights and wish we could have stayed for a week. Since you will need a car to get to Gordes, you can just use this hotel as your base and drive easily to all the other little towns in a very short amount of time. The view from the hotel is stunning and the service is impeccable. Our room was huge and had an incredible view. We were moved to a valley view since there was availability with no problem. It truly is everything you would expect from a 5 star and more!
Food: Excellent. Simming pool: Perfect. Grounds: beautiful. Decor: beautiful. Room: 1) You must provide more space for clothes. There is a large wall space to the right of the TV where an armoire or chest of drawers should be installed for clothes storage. We had to live out of luggage on the floor because there was not enough closet space. 2) Restaurant: The last night of our stay we felt very rushed by the dining room staff.
The pool was great very uncomfortable beds, weak air conditioner, bad breakfast
Beautiful location, lovely room (in the Mas building), helpful staff, gorgeous pool. Breakfast and meals were expensive, so although the food looked lovely, we chose not to eat at the hotel.
The view, the setting, the tranquility.
Beautiful hotel, gorgeous pool area and gardens. Shower was attached to the bath and could not be hung onto the wall for showering. Had to have a bath instead, which made washing my long hair difficult.
Superb setting, in particular the terrasse where meals are served. Very friendly personnel. Outstanding cuisine. The gym is not up to the standard of the hotel. No shower in 368 Euro room! Generally a little overpriced (in particular wines). Menu changes only once per month
Excellent breakfast, quiet nice swimming pool area, discrete service, well organised, good parking facilities, well located, nice place, good airconditioning not possible to have diner or souper but very good restaurants in the neighourhood,.No refrigerator in the room
We had an upstairs room that opened onto a small balcony (not large enough to sit on) with a beautiful view. The room was clean and comfortable, nothing too fancy. The pool was wonderful to relax at after a long day of visiting the hilltop villages in the area. The woman at the front desk was great - she offered to get us dinner reservations and was very helpful (neither of us speak French). Great hotel overall! Location is about a mile outside the actual village of Gordes, so you must drive into the village... not a big deal, but worth noting.
Nice staff. Stunning location. Disappointing room. Extremely expensive I.E. very poor value for money. The website promises more than the hotel delivers. £14Pp for bread & pastries breakfast, although very nicely done, is 'frustrating'.
Gordes is beautiful. Do not expect to walk there from the hotel though as it is a bit precarious and long. Hotel is charming... had garden room N12 with no vis a vis and it was like having a small (really small)appartment as opposite to a hotel room. We loved it anyway. Did not have breakfast there and 5euro for small bottle of beer is a bit much but nonetheless would go back. Pool is great and very quiet.
Location, Hotel itself with grounds and gardens.
It was very conveniently situated near the magnificent town of Gordes. The hotel had a swimming pool which was of reasonable size to cool off after a day in the heat. Lovely gardens and views from the hotel The garden rooms, whilst in a lovely setting were very warm at night particluarly during the current hot spell - limited ability to leave windows open to get the breeze on the lower levels because of flies and security. Breakfast was very expensive for what it was and not worth the money
the beautiful garden just outside the room; good parking facility; breakfast is too expansive; room is very small; need to pay everything at the time of check-in and as a result cutting short the staying time is not possible.
We liked the location; the hotel is located just before entering Gordes, very easy to reach. Also, there is a large parking lot.... Never a problem with parking. The biggest drawback was the size of the bedroom and bathroom.... Those were so tiny.... Unfortunately they showed much larger on the pictures. The so-called "terrace" was also disappointing (comfort room)... It is only a small cheap plastic table and two plastic chairs in front of the bedroom door, where all guest were walking by.... The picture, again, showed something different...
small rooms, everything extra charges
The gardens are lovely. The staff was not just unhelpful but downright callus, even hostile. I became terribly ill on our first night and had to go to the local hospital. They didn't offer to help us out in any way and refused several specific requests. Not only that, but they made a fuss about us not wanting to pay for a breaksfast that we didn't get to eat because we had been in the emergency room all night.
Helpful, welcoming staff, great location and view.
Lovely staff who could not do enough to help me. Great view from the dining room and dinner was served x3 per week which was of a good standard with local wines from the area. The room was very clean and basic but i didnt spend much time in the room during the daytime so it didnt matter to me. It was good value for money in comparison to some other hotels in Gordes town, but still had the view.
The friendliness of the staff especially the manager It's position. If you were visiting towns in the area you had to negotiate all the narrow twisty roads at least twice a day.
Very nice staff and very good value and close to the village.
Comfortable well appointed room. Nice view out over Gordes. Nice pool although was unfortunately a bit cold when we were there. Good breakfast. Bit expensive.
Excellent location. Easy walk into village of Gordes. Great view from outside terrace of villiage and valley. Rooms small but exceptionally clean well appointed and comfortable. Off street parking a real bonus. Food in restaurant was fabulous. Loved the brief stay and would definately rebook.
Lovely terrace view over to Gordes,Provence. Friendly and helpful staff. Large carpark and easy to find.
The view of gordes from the hotel and its courtyard is gorgeous although only a select few rooms enjoy the same vista so, if this is important to you insist on this point when booking. The "table d'Hôtes" has a set menu which you should check ahead as there is no "a la carte" option; the food was well-prepared and delectable on the night we had dinner there. We booked a Deluxe room and were disappointed about the view on a stone wall 10 yards away from our bay window. The room called "Senanque" was quite dark made worse by their electricity saving bulbs. The bathroom however was almost larger than our bedroom and exceptionaly well appointed.
Hotel was in a great location and served a gourmet dinner. No electricity in bathroom.
The room was clean, the terrace overlooking Gordes was very nice and the staff were helpful. The price was a bit too high considering there is lots of competition in the area.
Very poor food service and virtually no staff to serve food. No menus, just the set meal. No real coffee at breakfast and only tinned fruit salad in this famous fruit growing area.
The hotel has a lovely outside dining area and great country design. The room was small and we couldn't eat at the restaurant as was booked dispite only being 2 people.
lovely location and facilities - highly recommend
Clean convenient and well located for the Luberon valley. Good value for money.
There is an amazing resteraunt across the road from the hotel - very traditional and amazing steak. Its right of the pizza place - sorry cant remember name. hotel was very good value