Simple, central to La Rochelle
The lady at the hotel found out that a mistake was done with our booking and that no room for 5 people were available for us. She rapidly found a solution and we got a room for the night. No assurance that our booking is still ok when we arrive at the hotel.
Hotel was within walking distance of centre and the fact that it had free parking was a plus for us. Very basic but clean. Receptionist kept answering phone and just asked for name and money up front for stay. No interaction at all.
very basic but cheap and easy walk to la Rochelle and with bars cafes and restaurants within a few steps of hotel as close to university rooms clean and functional but a bit grim
the room was clean. there was spare bedding. very easy to check in. liked having the code in place of a key inconvenient that the reception is unavailalbe between 11-17h as would have liked to leave a bag there during the morning.
esay to get to, clean and tidy good value breakfast none
The close proximity to the centre of town, the marina and the Aquarium was wonderful, all within walking distance. Room was very clean and good value. Good for an overnight stopover. It was very impersonal, locked out until reception opened at 5pm and then, on check in, was issued with a code number which opened the front door. More like a boarding house as opossed to a hotel. Sensory lights in corridors a little creepy.
Friendly and helpful staff and excellent decour and buffet breakfast I found it impossible to contact you to make my reservation by telephone but had no problem using your web-site to make the booking
Staff very helpful - made excellent 11th hour Saturday dinner reservations, though our first choices were fully booked. Elegant interior setting & rooms at a value price. Hotel at northern edge of old center city: relatively easy entrance & exit by automobile from out of town. No free parking provided: on street parking difficult.
A very helpful front desk.
The central location, the helpfulness of the reception staff, the parking facilities. The excellent room which made for a one night stopover. Given the wide range of restaurants in the town the lack of a restaurant in the hotel was not a problem.
Excellent location for shopping, visiting the old port/town and eating out. Room and bathroom were of a good size and in excellent condition. Staff were at all times friendly and helpful.
Spacious room and en suite. Nice comfortable bed. We were on the fifth floor behind the main hotel building, so it was quiet but we could still see the sea over the rooftops which was lovely. Swimming pool was nice and deep with amazingly comfortable seat shaped lilos. Perfectly located beside the harbour, very close to restaurants, the town and bus and train stations.
the location was too expensive for the rooms offered which were very basic.
The restaurant I didn't know abaut parking in this hotel
The location was super. Very close to the harbour and street entertainments at night. We enjoyed the poolside tables for reading etc. There was only one chair in the room - should be two. Breakfast poor value - no muesli, terrible machine coffee, the hot food was awful, marmalade always hidden away. In town, we bought a very good 3 course meal in the evening for less that we paid for the breakfast. Also, when we booked it was advertised as 13 euros, but we were charged 14 on departure.
Location was brilliant-very central but peaceful at the same time. Overlooking the port, close to the train station, aquarium, local amenities. Car rental on your doorstep. Staff very helpful.
Yes, we liked this hotel. It's loceted very good.
The location No
The hotel was very good and the restaurant... would have liked some help with luggage on departure ny mother is 88 and I tweaked my bag lugging the suitcases around to the car.!
Excellent location on the quayside. Polite & helpful staff. Sometimes noisy night club behind hotel.
Clean and tidy Room was a bit small for three people
Would highly recommend this hotel . Staff were welcoming, knowledable and v helpful about the region. Got the romantic family room which had lovely balcony . Children loved squeezing their own orange juice in morning. Location perfect .safe and cheap carpark just around the corner. no
Great location, next to central market but quiet street. Nice older place with updated (but small as usual in France) rooms. Noon checkout time and very good breakfast till 11 a.m.on a Sunday! Nothing, really was great although no elevator or air con could be an issue for some people.
The staff where pleasent and helpful. For the money u pay the hotel should be clean and it was not, when u walked up the stairs there was a smell from the old carpets.
Hotel close to Old Town Both rooms on third floor, no lift Double room very small. Bed hard and 'squeeky'. En suite was separeted from bedroom by a curtain. Shower head had to be held as only in one position. Single room extremely small. No air conditioning. Bedsheet stained
Old style French townhouse/hotel. A lot of charm but not everyones cup of tea. Couldnt get satellite tv.
La Rochelle is a great place for a family holiday,and the hotel is well placed to explore the old town and port with beaches nearby. Great restaurants and atmosphere. One problem. Although the hotel staff were friendly the basin in our room was blocked and in spite of asking to fix it a number of times the problem was not resolved. This meant that the basin was unhygienic and often couldn't be used.
Central location 1 hotel was all locked up when we arrived at 2115,with a phone number to ring on the door.2.breakfast poorly supervised had to ask as milk etc kept running out.
Excellent location. None.
Very good traditional French hotel. Fantastic breakfast,homemade jams ,great patisserie ,good location centre of town but quiet.5 mins walk to seafront .No parking at hotel but secure public parking only a minute away. Would highly recommend(no air con but good old French shutterinhg does the job)
Location is fantastic There is a very noisy bar next to the hotel - not the hotel's fault, but noise until 3 / 4am
the welcome arrival is great by giving us such good info about the place and accommodating nothing!!!!!
Very good location
None Over-priced and very noisey at night.
Excellent and friendly service including late check in and allowing bags to be kept after check out. Clean and recently upgraded , bed very comfortable. Very central, delightful old hotel. None
Kindly staff, nice location for sightseeing nothing
Location, step out the door and you are in the heart of La Rochelle. Parking is well away from hotel, basic rooms and as it is very limited size inside there are no lifts to get to the rooms. If you are in any way restricted climbing stairs then this hotel is definately off your list.
Location for ease of access to all areas of the town
The location worked beautifully. Staff was friendly. It is very loud at front but needed to keep windows open for ventilation, and the shower water temperature fluctuated dramatically.
The room was modern and clean, the location was excellent. Where do we start, after staying in a Mecure before I know them to be a great hotel chain to use. However this was not my experience with this one. The rooms aircon was broken, not enough toilet paper and tea facilities were poor. Male resturant staff were rude, unhelpful and very snotty. We decided to eat in the hotel and the food was not value for money and quality was disappointing.
Good service, situation, close to everything, view No
The hotel has recently had a makeover and everything is very clean and new with nice colours and fabrics in the room. It is in a great location 5 min from town centre but quiet in the evenings. Parking is good. Staff very friendly. Nowhere to sit outside unfortunately.
geographical situation within the city was excellent
Very comfortable. Pleasant helpful staff. Very convenient location for walking into Old Port and town. Away from the traffic so quiet
Friendly, helpful and efficient staff. Clean and good location. It was a shame about the noise from the building works opposite. Also, the shower door seal leaked which could lead to long-term floor damage.
The staff were helpful and friendly. Having secure parking facilities a great benefit. A standard room with double bed was fine for me as a single occupant. However, for two people I imagine the room size might feel on the small side.
Pleasant, comfortable. Good breakfast.
location was excellent within easy walk of town but quiet room was quite small and finishes were basic
The fact that the hotel is very central to all amenities - enjoyed the breakfasts, although expensive (would book room only next time). Loved being by the harbour and the staff were very friendly. Will return again. Free parking excellent !! Breakfast too expensive.
Location, staff, price, Town of La Rochelle was a good "find". Room size a little cozy by NA standards
breakfast room / restaurant atmosphere was un relaxed.
The nice location and view over the sea The WIFI system was poor
Nice location Overhigh prices-super expensive brekfest
very friendly staff breakfast good nice walk to restaurants balcony & sunloungers good
position, friendly staff ,
We had a lovely room that overlooked the water. The patio was nice for reading under the umbrella
The view Separate toilet made for a restricted space, would have been better to incorporate it into the bathroom
Nice hotel with bit of old fashioned character right by the sea. We were given a sea view room although only booked a standard room. Good breakfast. Underground car park. 15 minute walk to restaurants through local park. Convenient to main roads. Friendly French reception and they spoke English better than my French! TV at reception a little noisy.
The fact that we could get a taxi to get out of there as soon as we arrived! Reception staff rude, family room was the smallest room we had ever stayed in, stuffy and hot, no airco, it stated that it's 10 minutes to town, yes, 10 minutes by taxi, not on foot. Cold and unwelcoming atmosphere. Nothing nearby, would never stay there again.
The upgrade to a saeview,pleasent view and calmness of the hotel
Great location. Walking distance to park and 2 restaurants / casino. Clean rooms and comfortable beds. Continental breakfast / buffet was also good. Free parking. Price was very reasonable. Rooms are standard (small) Eutopean style rooms.
Clean,comfortable with friendly & efficient staff Nothing at all
Although the Hotel is 15mins walk from bus station it is quite central between bus station & train station to allow you to travel throughout the area. It is also not in the centre but close to it & the harbour area. It is quiet but within a short walk to the town centre/marina, restaurant area. I think it would be better if the breakfast was included in the price as 10euros is quite steep.
Convenience, parking, good breakfast
The welcome, accomodation, breakfast
Friendly staff, good location and excellent buffet breakfast. The mattress on our bed was far too hard, not good for either a bad back or a good night's sleep.
The close proximity of the hotel to the centre of La Rochelle and it's attractions, restaurants and shopping. We did not need to use the car at all. Breakfast was also better than normal continental fare. The aluminium roller shutters were noisy in even the slightest wind and became very noisy unless rolled up, when the windows were open, which was needed because our room was a little air-less.
Nice hotel in the old city. Very friendly people and godd parking facilty in the crowded center. Rooms to the streetside somewhat noisy due to the active nightlife. Leaving you two options: either go and party or ask for a room at the back of the hotel. We went for option two which was no problem.
Close to the harbour and restaurants The interior was much nicer than the exterior photograph suggests Nothing. We thoroughly enjoyed staying there
Very convenient for all areas of the town. Great to be able to park the car safely in their own car park and walk into town or the port area which were both only about 3 or 4 minutes walk away. The hotel was very comfortable, the facilities (shower products and hairdryer) were better than I had expected. N/A
Thought that everyone was very friendly. The breakfast was good value for the money. The location was great.
Modern spacious room and public areas. helpful staff
very well appointed and modern hotel. staff very welcoming and friendly. very comfortable bed. bathroom super. breakfast choices good.
We had a very friendly welcome and fouynd the room to be extremely comfortable. We liked the tasteful modern decor. Nothing
Every aspect in hospitality was excellent.
Everything a modern and contemporary hotel should be. The staff were particulary kind and helpful when we had an emergency having to return home early. Somewhat impersonal in appearance in the public area. Somewhere to sit outside would have been good. A bit far to walk to the centre of town when eating out in the evening.
It was a modern clean hotel only five minutes walk from the port and one of my main reasons for choosing it was because it had parking facilities. I found the staff all very helpful and friendly and it was convenient to have free internet access in the lobby, which was always available. Manoeuvring in the underground car park was a bit of nightmare.
What a brilliant hotel, it exceeded my expectations, rooms were clean, very modern, nice firm bed, excellent facitlies.
Very clean, new hotel with extremely friendly staff who all spoke fluent English
near to City bed very comfortable and veryconducive to matrimonal activity! overpriced as facilities limited i would suggest they have their prices
Location and friendly staff, coupled eith high standard of cleanliness
Very well placed, central hotel with plenty to see and do on the doorstep. Helpful staff, clean rooms (basic but comfortable), booked a triple room and got 2 interconnected doubles for same price which was good. Would book again for city break. Some rooms and shared areas looked dark and pokey.
Location is the best we have ever tried.In the middle of everything.
the location was excellent..the room was quite .....a good hotel in a beautiful city,but not for a week room was basic...no wardrobe..compact if not small rooms
Very helpful staff and excellent service. Good in-room facilities. Air conditioning a real bonus. Only limitation was a lack of a safe in reception large enough to take a laptop.
Hotel in an excellant position - Ideal for the various boat trips, shops and a lovely harbour location together with all the street entertainment. Unfortunately there was an undesirable fishy smell in the lobby and lift areas which obviously eminates from the fish resteraunt next door.
Clean and room was very spacious! Good facilities in room. There was no car park space when we first arrived and we were informed that we needed to book before hand, but this is not available on the website.
The lounge area was great, very lovely and cozy with the fireplace and the candles. The staff was friendly and helpful. Housekeeping was accommodating; we stayed in our room until well into the afternoon one day and they didn't mind. (Although there was no "do not disturb" sign to hang on our door!) The free wi-fi worked well, although Neuf Wi-Fi (a pay service) was the first network the computer always connected to! The breakfast was lacking in options for the price it cost. It would have been nice to have a spare roll of toilet paper in the bathroom, as there were four of us sharing it. There is a lack of outlets (you have to unplug a lamp or the TV to plug in your laptop, for example), and the equipment and decoration in the room was aging. This is not a four-star hotel.
The location. I thought that this hotel was meant to be a 4* but it was definatly only a 2*.
Great location, one block from the market, 5' walk from bus station and 10' walk to the harbour. Room with kitchenette, nice small garden with a small sw.pool. Nice staff. Nice room, but maybe a refesh of curtains and carpets could give it another star up.
Upon eventual arrival there was a man playing a piano which created a romantic atmosphere. Views over roofs was enjoyable. The staff werent helpful. (see complaints) There was no 'kitchen area' as described on my reservation papers. I have never stayed at a hotel which has failed to provide room refreshments. Very dissapointing especially after our hot sweat trying to locate you in the first instance!
Location was superb. Good aces to the airport about 20 min by bus. lovely hotel.
Hotel staff were very helpful and friendly, buffet breakfast was wonderful and common areas of the property excellent
It was near the Airport and to the centre of La Rochelle.The staff were pleasent and helpful. There was little accomodation for people who had difficulty with French.We could not get any literature about tours etc in english although there was plenty in French.
excellent downtown location near all central services in la Rochelle, friendly helpful staff the kitchenette in the apratment was little more than a fride and a coffee maker, not suitable for cooking - space in the underground carpark was very restricted and quite difficult to get in and out on a daily basis
A basic hotel in a good location.
A beautiful building with lovely antique furniture, very close to old port and lots of restaurants, lovely ambience would stay here again
A spacious appartment in a central location Poor quality breakfast
the location, in the middle of the centre
Clean, comfortable hotel. Efficient helpful staff. Good parking
The hotel room was fresh and clean and the location was great. Was given a smoked in room initially which should have been non smoking. Bar helping staff staff were sometimes inexperienced considering the price. Breakfast could have been included.
Friendliness of staff and professional approach. immediate response to problem with safe There should be a basin in with the toilet enabling to wash hands without having to walk around to bathroom, this would prevent spread of germs and inconvenience
The buffet breakfast was very good. The hotel was conveniently located and the car-parking was free.
The staff were very friendly & accommodating. The location of the hotel was perfect & the hotel was excellent. no
the room was comfortable, .very convenient hotel for overnight stays not to be reccommended for holiday hotel on arrival and departure served by far the surliest receptionist rest of staff in contrast very helpful food very poor best to eat out
Very convenient to the city centre and attractions Swimming pool was too cold to be useful
Staff were friendly and attentive. Room was comfortable and well furnished. Location is excellent, close to the old town and harbour, nice and quiet in its parkland setting.
Cleaniness, comfort, friendless, breakfast Meals were expensive in comparasion to the harbour
The hotel is situated is situated in a quiet area beside a park and yet is within easy walking distance of the town centre and harbour.
Novotel standards, swimming pool, comfy beds, cleanliness of hotel, friendliness, bath in the room, enclosed private car park Can't think of any
Off road parking for motorcycle. Very friendly staff. Extra charge for motorcyle. Very poor breakfast.
Location Small room
the staff were very helpful,the hotel is ideally situated to explore La Rochelle and the car boot sale on saturday morning in the adjacent park was full of treasures! Value for money
Large rooms, good location, nice terrace and decor.
This was a repeat visit and the staff were very welcoming and helpful. We had a lovely room and the breakfast selection was excellent. not applicable everything was fine
I liked te friendly welcome te breakfast and te blue colourin of decoradtions and i liked te proximity to te railway and bus stations it would advde been nice to adve add tea madkin facilities in te rooms adnd te front steps need ad repair
Close to the market place and all cognac factories. And good value for the moiney. Cheap roomprice. Too small room and toiletroom.
Conveniently located between the station and the old town to permit exploation on foot during an enforced overnight stop due to there being no available flight on saturday.
good location could improve breakfast good secure parkig breakfast
Most important is the fantastic situation in the old town. Can't be better. Well for that price, I resquest a personal toilet in my room
Very convenient location in the heart of old La Rochelle, right by the old port. Very clean, very friendly, very quiet. One of the best old town hotels I've stayed at in France.
No on-site parking.
Location of hotel couldn't have been better, just around the corner from the old port and lots of restaurants and shops but just far away enough that there wasn't much noice and had a great sleep! Room was pretty basic but the bed was comfortable and the bed linen was clean. Rooms were basic and tv had only French channels.
Please write at least 15 words
Shower & toilet facilities were very good & room was clean & presentable. The third bed was only a sofa bed which was't adequate & the bed sheet was of poor quality & had a corner strap that was broken. The room could have been larger for 3 people sharing - I.e a seperate room/area for the double bed. Also the Free car parking was full so we had to park in the Public car park by the beach & pay. The map directions for the free parking wasn't large enough; making them difficult to find.
Very good location close to old port and shops/restaurants. The hotel has very recently been refurbished and so is very clean and fresh. Proprietors are friendly and breakfast good value.
Good position, easy walk to all sites.Well refurbished, clean and spacious rooms. Near Aquarium with handy parking. Fantastic triple glazing...no sound from outside. Well pleased.
reasonable basic hotel in a good location.
Hotel recently redecorated in chic neutrals, comfortable, clean, very close to port and town centre. Choice of breakfast or just coffee and croissant. Double windows keep out street noise but then stuffy as no aircon. Dodgy hips avoid 3rd floor as no lift.
The convenient location close to the old section of town and the promonard/port and seaside.
Clean room and lovely bathroom. Also a very quiet location. The hotel lacked atmosphere and a small bar area would have been nice.
Quite room,Clean,modern. Would have been good to have a british channel on tv.
It was conveniently located near La Rochelle Center, and parking was available.
Nice room, comfortable beds, parking-place and good value for money. A busy road outside the hotel
very nice rooms. extras: coffee, tea + biscuits in room. shampoo. -
The staff were very friendly and helpful. The room was very comfortable and the buffet breakfast had a good choice of food. The hotel is within 15 minutes walk from the old harbour and town so good for access
The hotel was excellent in every way. Would like more pricing options for breakfast. We normally breakfast on croissants and coffee. Euro 8 per head is expensive for this! We have our breakfast away from the hotel for Euro 4.50 total!
reasonably priced hotel for the area clean and modern but quite clinical. Two great restuarants opposite hotel Location relating to the town and beach. A good 20min walk from main center no good for anyone with walking dificulties
No frills, but it is a clean, modern hotel and the location is good. We would stay there again. Parking is a bit tight, but thats about it.