巴黎平機票 格價和預訂

優點： "機組人員很貼心"
缺點： "無"

優點： "提供牙刷、拖鞋、眼罩的設備，不用怕肚子會餓!"

優點： "Boarding on time and the flight arrived earlier than schedule."

優點： "."
缺點： "."

優點： "To actually catch the flight BUT it was cancelled leaving me having to buy another $AUD666 ticket DISGRACEFUL BY BUDGETAIR AND EVA!!"
缺點： "For EVA to GIVE me a REFUND KAYAK can HELP me get a refund"

優點： "Really happy as had a exit seat so lots of leg room"

缺點： "桌子太小。菜盤太擠。包裝蓋子都不好放。椅背袋資料太多太擠。盤子等太輕容易翻倒。"

優點： "Flight was what I had expected."
缺點： "Yet another delay, so departure as per schedule would have been good."

優點： "The crew was very warm hearted to offer small toys to my 3-yr old niece to comfort him during the flight."
缺點： "The meal was a bit disappointed for it is only sandwich with cold chicken meat... not even offer hot food option especially for kids/elderly."

優點： "EVA airways seem to have gone out of their way today as the cabin crew service was excellent. Not one issue or complaint. The flight left on tine and was almost early into Heathrow apart from air traffic delay"

缺點： "飛機太簡單"

優點： "Hello Kitty themes"
缺點： "Coffee served diluted ."

優點： "Staff. Entertainment."
缺點： "Food was average. Space small. But economy always is."

缺點： "機組人員服務態度可以再加強"

缺點： "It took 1 hour for checking in in CDG 1 terminal. I missed the next light because of the delayed take off. And they change my ticket to Thai airways which is the fastest from Taipei to next destination."

缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"

優點： "飛機降落技術不錯"

優點： "People were lovely and efficient"
缺點： "Seats were pretty ordinary"

優點： "The food and drink."
缺點： "Being asked by a precocious young flight attendant if I was drunk. Demeaning and condescending. Luckily this was not within earshot of other passengers. I don't normally require politeness, but I don't expect rudeness either."

優點： "Amazing food, comfy seats and good entertainments system"

優點： "2 free meals, attendants were very nice and ready to serve, free wine and multiple coffee and tea and drink calls. Also the flight was cheaper than most, which credits all the previous feedback provided."
缺點： "Can't think of anything. Trip was pretty nice."

優點： "Was quite nice for a two hour flight. They gave us a free meal again."
缺點： "Nothing I didn't like."

優點： "飛機新，"

優點： "Movie on board is good"
缺點： "Food not so nice"

優點： "Food is good"

缺點： "Delay for 1 and half hour"

優點： "Everything is perfect"

優點： "The flight attendants are very attentive and polite. The journey was smooth. Overall great experience!"

優點： "service on time and great staff"
缺點： "all good"

缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"

優點： "nothing"
缺點： "the food was a shame"

缺點： "沒有機上娛樂"

優點： "Crew were polite on boarding, and throughout flight when seen then"
缺點： "Service was terrible, flown to thailand with these ba and thai airways and thai airways will beat everyone hands down"

優點： "The service is good!!!"

優點： "請空姐給枕頭跟毛毯，雖然他很忙還是很快送來了"
缺點： "咖哩餃是冷的，難吃"

優點： "服務很棒"

優點： "The crew The time of the flights"
缺點： "Food options were narrow Online seat selection wqs not allowed"

優點： "Seats are comfortable and the crew was friendly."
缺點： "No meal choice."

缺點： "班機delay沒通知 大陸人太吵"

優點： "Nice airplane! Loved the movie selections and the meals. Exceptional service!"

優點： "Great flight! The seats were comfortable and spacious. The crew was friendly and informative and the bathrooms were clean."

優點： "Comfortable Elite Economy Seats. Most of the air stewardess was polite with smiles"
缺點： "Not all but some lack of big smiles or no smile at all particularly when press button for services. Also, slower response compared to SQ where all air stewardess was prompt with great smiles. Main course was somehow better in quality for example beef chunk rather than thin slices. Overall, very comfortable ride."

優點： "Seats were fairly comfortable and there was lots of space. Good Inflight entertainment though movie choices were more limited compared to some other carriers."
缺點： "Not leaving or arriving on time."

缺點： "No instructions for passengers who are in transit. Instructions on where to go would help. This could be done in the flight before we disembark and also at the exit gate."

缺點： "Need more choice in movies."

優點： "It was OK"
缺點： "Flight was late 30 minutes."

優點： "Everything, one of my favourite airlines"

優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "加強空服員訓練"

缺點： "It was my first flight ever. So it was perfect thank you Emirates"

優點： "Everything"

優點： "Very pleasant and helpful"
缺點： "All good"

優點： "Nothing. Will never fly with emirates again"
缺點： "Disaster from start to finish. Use qatar much better public service. And make an effort to get you on connecting flight"

缺點： "Crews attitude"

優點： "Great crew, excellent legroom"

缺點： "You don’t need to have seats next to lavatory. The area was stinking even before the plane took off."

優點： "The crew were attentive and friendly."

缺點： "座位的電視壞了，網路連現還是系統問題。空服員幫我們安排第二個位置，躺椅後躺無法固定，無法後仰"

優點： "cheuk in 快！吾使等太耐！"
缺點： "還有大半小時先着陸，已收毛毯，趕收工的感覺！"

優點： "Of the enormous amount of entertainment available, even I found something to keep me occupied."
缺點： "Perhaps boarding."

優點： "很好！舒適！"
缺點： "沒有"

優點： "飛機起降超讚"

優點： "飛機座位舒適，服務員親切友善"
缺點： "沒有"

優點： "The ecperience"
缺點： "Food was poor"

缺點： "整體服務算還可以，但是有漸漸下滑的狀況"

優點： "最後一排"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"

優點： "組員微笑送餐"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"

優點： "Dinner portions were too small."

優點： "The crew"
缺點： "The chicken option dish was overdone."

優點： "Really you excell in satisfying customer.through lovely reminders."
缺點： "Vegan dishes not available .."

優點： "My first flight with Emirates. Excellent all round"
缺點： "Nothing"

缺點： "Crew staff"

優點： "Fast boarding, seating space ok for long legs, variety of entertainment, many food choices"
缺點： "Crew is way less friendly than before, many extras gone (wet towels before plane starts, no more offer for further drinks by crew), things are collected while halfway in air (blankets, earphones)"

優點： "Business class setup Bar Staff"
缺點： "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."

優點： "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
缺點： "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."

優點： "Ice entertainment is great"
缺點： "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"

優點： "Good entertainment. Good vegetarian selection of food. Polite and friendly crew."

優點： "Footrest would make the flight just perfect."
缺點： "No footrest. Makes it a little uncomfortable for short people."

優點： "A footrest would make the flight perfect."
缺點： "No footrest. Legs got tired. Felt like lifting them up."

缺點： "didn't like anything about it"

優點： "night flight but well able to sleep on this flight"

優點： "Almost everything !"
缺點： "Had to go and find a steward at one point to find out where my coffee had gone to."

優點： "I liked the entertainment and the cabin crew is very welcomjng and nice smaile on their faces."
缺點： "The leg room for tall guys isrediculous and if i had to get more leroom even in international flights they r charging. Ive not bren charged in domestic flights till now for leg room. And the food shoydl be changed and please give sime yhing more filling."

優點： "在各方面都能體驗賓至如歸嘅感覺"
缺點： "航班既時間"

優點： "服務員親切，餐點平均水準不錯。"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"

優點： "A380座位大很舒適，服務員親切，餐點平均水準不錯。"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。"

優點： "Good inflight entertainment"
缺點： "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"

優點： "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
缺點： "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."

優點： "The service & attention to detail is beyond reproach. Top quality in every aspect. Defiantly my preference in air travel."
缺點： "It does not fly to all the destinations I travel to."

缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"

優點： "Vego food was provided Lots of meals"
缺點： "Some of the food wasn't as tasty but it's airplane food"

缺點： "Entertainment system at my place didn't work properly."

優點： "The crew make Emirates great.....but the tools they have make the job easy."
缺點： "Found the seatbelt a little tight when sleeping, as it has to go over the blanket"

優點： "Wine"
缺點： "Food"

優點： "So easy to check in and tranfer at Dubai"
缺點： "Quite difficult at times to manage the film options on screen"

優點： "Just about everything"
缺點： "Not much"

優點： "Assistance at Bangkok was excellent with no problems wheelchair all the way from flight to taxi. The assistance staff were employed by the airport and not Emerates which seemed to make a difference."
缺點： "On the whole everything was acceptable."

優點： "The crew was so friendly"
缺點： "Everything is so smooth in my flight!"

缺點： "horrible dry croissant for breakfast"

優點： "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

優點： "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
缺點： "Maybe just change the quiche. Very dry"

優點： "Bombardier C Series. Most leg room and comfort of any plane"

優點： "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
缺點： "Nothing"

缺點： "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

優點： "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

優點： "Everything was perfect."

缺點： "Haven’t got there yet!!"

缺點： "service was least friendly at this part of my flight"

優點： "Cabin cleanliness isgood"
缺點： "Food is bad"

缺點： "Food is bad"

優點： "Punctual modern aircraft."
缺點： "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

優點： "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
缺點： "A slight delay"

優點： "Reliable, modern cabin, nice crew"
缺點： "Some more music choices would be nice"

缺點： "Having no entertainment in the flight"

缺點： "It was so hot on the (delayed) flight"

優點： "All good, just perfect and friendly crew. Great aircraft (B777)"

優點： "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
缺點： "Nothing, everything was superb"

優點： "All very comfortable"
缺點： "It was delayed"

優點： "I had a wonderful experience the whole way through."
缺點： "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

優點： "The length of the flight"
缺點： "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

優點： "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
缺點： "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

優點： "choice of movies were very bad"

缺點： "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

缺點： "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

缺點： "Not on time at all. Toooooo late boarding"

優點： "Professional service"
缺點： "Lounge in Dublin poor"

優點： "Service"
缺點： "All was great"

優點： "Chocolate"
缺點： "Staff not very friendly. Very small seat. Worn out plane."

優點： "It reminds me of school dinners"
缺點： "Bland, over cooked No thought into the presentation or flavour"

優點： "not enough room, everything hastily delivered"

缺點： "Penalising passengers who travel on board with only a smaller bag by making them put this under their seat in front in front of them whilst others are bringing on two huge bags"

優點： "Overall good"
缺點： "Delay"

優點： "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
缺點： "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"

優點： "Great"

優點： "On time"
缺點： "Engine shut down juast as the safety briefing started but all was good when it started again. A light meal would have been better than yoghurt & biscuits. Staff were very helpful."

優點： "Great entertainment system"
缺點： "Leg room space was a bit restricted compared to what I am used to"

優點： "Flight was overbooked so we were offered a cash incentive to volunteer to wait for the next flight, which we accepted. Boarding staff were great."
缺點： "Very long time to board which resulted in flight leaving late"

缺點： "We did not receive the baby pram after landing. Needed to pick it up at the baggage claim."

優點： "Food was great."
缺點： "No USB. Entertainment was so-so."

優點： "Aircraft clean, staff friendly and efficient"
缺點： "Lighting in aircraft is too bright Food offers by swiss in economy is terrible. My company di a not support business class travel"

優點： "zurich a great airport."
缺點： "cheese roll"

優點： "It's fine no comment"

缺點： "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"

缺點： "Even one member of the crew was not very nice with my young daughters."

缺點： "The seat was horrible and had no cushioning. Left . Worn out and non manintained seating systems . Had body pain"

優點： "Quick boarding"
缺點： "Nothing"

優點： "Friendly cabin crew"
缺點： "Again, boarding was chaos. No special boarding for star alliance gold member."

優點： "Na"
缺點： "Na"

優點： "It was ontime"
缺點： "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"

優點： "Staff is the best, very accommodating."
缺點： "It was an old plane so not much comfort in business class"

優點： "Flight arrived on time."
缺點： "Boarding was unnecessarily chaotic."

優點： "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
缺點： "Foot rest in economy, gluten free meal is poor (except bread)."

缺點： "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

優點： "We arrived in Athens eventually"
缺點： "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."

優點： "Everything went well"

優點： "As above"

優點： "All was really good"
缺點： "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."

優點： "I love the food and the movies"

優點： "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
缺點： "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

優點： "Excellent service. Very tasty food."
缺點： "Too many voice announcements, interfering with the entertainments system."

優點： "The service"
缺點： "No entertainment. Late boarding."

優點： "Great good entertainment n crew provided warm and courteous service"
缺點： "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

優點： "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."

優點： "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

優點： "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."

優點： "Food and service in business class were exceptional."
缺點： "Lie-flat seats hard as plank boards!"

優點： "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."

優點： "Turkish do a good job of giving you a good service for your money."
缺點： "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

缺點： "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

優點： "Food and service is excellent. Istanbul lounge is great."
缺點： "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

優點： "Inflight service was good."
缺點： "Seat was a little uncomfy"

優點： "Plane clean, newish. Went up, took us there, landed."
缺點： "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."

缺點： "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"

缺點： "The worst airline I have ever flown with, worst disruption management"

優點： "Well looked after from start to finish!"
缺點： "Nothing!"

優點： "Everything"
缺點： "Would highly recommend"

優點： "Overall it was ok. I enjoyed the leg space."
缺點： "I suppose it's just a matter of different manners"

優點： "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
缺點： "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."

優點： "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."

優點： "Everything went well apart from my suitcase been lost on the connecting flights to Ercan."
缺點： "Eight hours waiting for a connecting flight at Istanbul airport."

優點： "Comfort"
缺點： "Ordered veggie meal didn't turn up!"

優點： "Food okay"
缺點： "TV/Movie/music were not working. The temperature in the plane was very hot throughout flight."

優點： "nothing really special"
缺點： "Food is very Poor Seats are cramped and uncomfortable"

缺點： "The 2 flights were delayed, I went to my work late Both bags were broken"

缺點： "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

優點： "Short flight-everything fine. Great plane."
缺點： "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."

優點： "The boarding was fast and smooth"
缺點： "The food"

優點： "The tv because I got to watch a couple of movies"
缺點： "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"

優點： "Our flight was cancelled and they gave us direct flight back to Singapore in premium economy seats."
缺點： "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."

缺點： "I had a connection from Istanbul to Frankfurt with Lufthansa . I was disappointed that TK airlines did not allow me to check the luggage through to Frankfurt because the flight was on a different ticket . As an Elite Plus member , I expect better cooperation among the star alliance member airlines . I had to check out and back again , took almost two hours of waiting in lines . Good that on this occasion I had sufficient time and did not miss the LH flight ."

優點： "Efficiency and customer service"
缺點： "I didn't get s pre ordered kosher meal on 2 nd leg of my flight"

優點： "No real issues, we were served a decent meal, plane was new and the crew were friendly."
缺點： "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."

優點： "Food, entertainment system"
缺點： "Everything else. Europes Bedt Airline should be much better. Turkish Airlines is nothing against UAE airlines."

優點： "landing in jeddah was very bad in caressive manner... but all other things were good"

缺點： "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"

優點： "I paid for WiFi but the service didn't work perfectly, I wanted to switch device,which you have to logout first. The button didn't work"

優點： "Excellent service. Food was great too!"

缺點： "seats were very uncomfortable"

優點： "The aircraft was barely half full."
缺點： "Delay due to fog at LHR, but this is not the fault of the airline"

優點： "Food was not available for flight."
缺點： "Food"

優點： "Didn’t like anything. Mediocre all round."
缺點： "Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers."

優點： "Cabin staff were cheerful and helpfully"
缺點： "We had 4 luthansa flights in a week I appreciate that we were given a drink one up on BA ! However I am trying not to be picky every snack was chocolate 26 grames per 100g not great for a diabetic !!!! It would be lovely to have a savoury option"

優點： "Everything except delay"
缺點： "Nil"

優點： "Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond."
缺點： "Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week."

優點： "Plane was awesome and comfortable"
缺點： "Delayed without updates for hours"

優點： "Not and horrible waited for 10hour before we board the last journey"
缺點： "Is horrible will not use kayak again we want to change the flight we were told not changeable"

缺點： "Mediocre sandwich"

優點： "Crew"
缺點： "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"

優點： "Lufthansa long haul flights has a really cool air flight status system."
缺點： "Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights."

優點： "Crew very good"
缺點： "Could not check in online or get seat reservations in advance (other flights for journey allowed us to choose seats when we booked flights). This meant we were sitting separately and groundstaff suggested we were on standby, which we definitely weren't! Very irritating and unnecessary."

優點： "Very friendly crew, great seats in economy with lots of legroom."

優點： "Great amount of legroom, snack given even though < 1hr flight"

缺點： "Turbines did not start up initially. 1h delay."

優點： "snacks and entertainment"

缺點： "I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow."

優點： "Fair"
缺點： "Cancel flight detail was mess. Make my whole journey delay."

優點： "Ok"
缺點： "My baggage was delayed till next day, and the handling staff was not enough to help for the chase."

優點： "Comfort and space"

優點： "機組服務員貼心服務，另外座位均舒適"
缺點： "娛樂設備不足"

優點： "Short flight but staff very attentive, food good."

缺點： "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."

優點： "Fantastic staff excellent aircraft"
缺點： "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"

優點： "Ok"

優點： "Height Space, good pilot and some of the food. Good landing and overall pilot skill."
缺點： "For the whole journey I had a small child kicking, knocking, tapping behind me. Kept waking me up also nearly ten hours of whining. I was genuinely uneasy and uncomfortable for the whole trip. I think there should be a designated child with adult area as I really don’t think this is acceptable. It is stressful enough traveling for 30+ hours this really is not welcome."

優點： "Smooth flight. Great food and drinks. Very helpful staff."

缺點： "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."

優點： "Nothing. It was ok at best which is fine on a good day."
缺點： "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

優點： "I flew premium economy from Hong Kong to Frankfurt on the A340-600. The crew was excellent, attentive and friendly. They always have a great attitude and this has been consistent with my previous experiences with Lufthansa. The seat and meal were average for premium economy, but the crew more than made up for it."
缺點： "The seats were quite hard and lacking in padding in premium economy. The meal was average and nothing to bring home to."

優點： "The flight was full. service, food and entreatment was excellent"

優點： "Crew was alright"
缺點： "Frankfurt Airport unfriendly and depressed as usual."

優點： "The plane was very good , the hospitality was very good b"
缺點： "Every thing in Lufthansa was horrible"

優點： "Nothing"
缺點： "Everything"

優點： "Good variety of on-board entertainment"
缺點： "We were in last row of our section of the plane and space was very cramped, especially for my 6'1" husband. It was not a very physically comfortable flight."

缺點： "The waiting time"

缺點： "When I picked up my luggage one piece had a broken zipper and my belongings fell out"

優點： "Nice light snack and refreshments offered. Quick boarding and friendly staff."
缺點： "They were vague about the security procedures. Minimal entertainment."

優點： "Nice to be on a full service airline for once"

優點： "Both parts of flight was superb n/a"

優點： "Spare seat next to me"
缺點： "Could have done with pre dinner drinks a bit quicker"

缺點： "Refusal to board as our flight was a few minutes landing"

缺點： "Cramped space in economy class."

優點： "Friendly crew."
缺點： "Plane was delayed almost two hours due to fog but I can't blame Lufthansa for that"

優點： "Friendly helpful staff."
缺點： "Delays."

優點： "Crew was friendly and professional."
缺點： "Seat wasn't the best in premium economy. Quite hard with little support."

缺點： "The flight was late."

優點： "Very nice staff at the gate and awesome media selection on the plane."

缺點： "leg space is mediocre (i'm 1,93m though)"