Cons: The seat was horrible and had no cushioning. Left . Worn out and non manintained seating systems . Had body pain
Aug 16, 2016
Entertainment system was not working
Pros: - Lots of snacks selections during the flight
- Great selection of Movies - but unable to watch them
Cons: - No special treatment for Star Alliance Gold Member
- Crew member forgotten my drink order completely
- Entertainment system was not working after 7 Restart attempts
- The whole entertainment system is very 90's - OLD and ready to retire
- There were crumbs or foods left over from previous flights on my seat and tomato sauce on the tray table
- Foods selections was not that great
Jul 28, 2016
On time and consistent
Pros: Quick boarding
Jul 28, 2016
Helpful cabin crew
Pros: Friendly cabin crew
Cons: Again, boarding was chaos. No special boarding for star alliance gold member.
Jul 07, 2016
New SWISS 777 seats are cramped for tall folk
Pros: The entertainment consoles are great, plane is modern and clean, staff on board are very considerate and helpful. Flight left and landed on time and our luggage arrived intact. Everything that we paid for we got.
Cons: The space between the seats is very small, and the seats recline very far, I found myself a bit too tall to fit in them comfortably, as even reclined my neighbors seat was nearly pressed against my nose. My much shorter girlfriend did not have this problem, and slept through the whole flight. SWISS only has one or two check in agents at LAX, and the wait was about 3hr to process the 300-odd passengers on our 777. I know they're only running a flight or two a day from LA, but I am sure there's a speedier and more efficient way to check us all in.
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