新加坡 樟宜機場機票折扣優惠 (SIN)

Clean toilets.

The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun. This flight was terrible for my 3 children and I.

Flight delays several hours. Its a very terrible flight. No apology from airlines company too.

Excellent crew, very attentive and polite. New/newly refurbished plane and very clean.

I thought I read somewhere that Premium Economy had their own toilets but that didn't seem to be the case. The Mabuhay Lounge (for those with access) is in need of a renovation and can be hard to find seats.

有腰部靠枕跟毯子很貼心

Na

A white hair found inside the main course. The crew return it back to you.

Non

when can CX remove those terrible sliding seats?

All the air crew members were very friendly and helpful. They know how to treat kids well. My kids are vegetarians. The crew went an extra mile to find out which meal could kids eat as veg food. Well done! By making my kids journey a memorable 1, they made my journey very comfortable and memorable too.

Ground staff at HK before leading to the counter, needs more focus in terms of understanding passenger requirements and addressing accordingly.

From check in to final arrivals this was a smooth and faultless flight. Too short for food or entertainment but everything was perfect. All booked through Kayak.

Nothing!

Check in was efficient

From a perspective of the food, I have a very limited western diet and struggled with the food choices, but it was a night time flight so I would not have eaten much anyway so there was no great loss .

Nice massage centre. Water on site. Coffee shops. Flight very full and uncomfortable

No towels in shower. Not very clean. Information desk not very helpful. No one to book sleeping cubicles—-very confusing

None that I like!

Flight delayed coming in therefore late departure of over an hour! My outgoing flight was also delayed that I missed my connection at Kuala Lumpur and was put on next flight 4 hours later arriving into Singapore around midnight!

New plane and spacious.

No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it.

Nothing

Flight delayed, no head phones supplied and the food was burnt.

Everything. Just a simple, very short haul flight: nothing too complicated.

There was nothing to fault.

750pm flight. Hope they add mor late night flight.

I dont have checkin luggage. Web checkin did not give me straight to gate boarding even on FasT booth. Old system allows me straight to gate.

Punctuality and cleanliness of the flight

Food and Drinks Menu Pricing

Seats uncomfortable Cabin temperature too low

Friendly crew, food actually very good

Aircraft not clean, several seats with trash when we boarded! Seats to close to each other, no space for legs for anyone 1.70 plus

No thing about this flight

Not good good on board they don't have variety of food no credit card accepted

Boarding was a chaotic scramble. Take off was an hour late waiting for runway space. Cheap and disorganised.

They told me that there is no cancellation for the flight although when I paid for the flight it was refundable.

No hassles check in

Nil

My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!

Late taking off. Sat 30 minutes at Beijing airport waiting to park, then waited 15 minutes for a bus transfer to the terminal build. Only one bus so deplaned at the speed of the slowest passenger. 10 min bus journey to the terminal building. Missed my flight to the UK. I recommend you use an airline that pays for an air bridge and can coordinate the ground staff to be ready for the planes arrival!

Nothing

The fact that I was not able to get on my flight because I didn't have a visa after I called the airline over a week before my flight to ask about it and they told me I didn't need one. They told me I would get a temporary 72 visa upon arrival in Fuzhou but when I went to check in this was not the case. Now they won't give me any money back for that flight or the one I had to buy to get home. It was their fault I was not on the flight and they won't own up to it. I will never fly with them and I will do my best to let others know that they shouldn't either

My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!

No

I managed to change my seat from a middle to a window seat and had a great view of the thunderstorms and a dark Darwin when we arrived - and lots of room. Comfortable seat.

Hassle with buying a coffee. Couldn't use AMEX card but only told that when it didn't go through.. only minor but guy should have noticed it was amex and given it back straight away.

Smooth take off and landing

The boarding was non sense when inviting passangers from the particular rows. People were not given enough time to qeue in so that it actually didn’t matter where you sit coz it only caused chaos. The seats in the plane were ripped and would definitely require some maintanance. It was a late flight and the cabine crew seemed to have enough for that date so that the only smile you could get was when saying goodbye. However, they did the job in a proffessional manner.

Punctuality and cleanliness of the flight

Food and Drinks Menu Pricing

Crew on Singapore airlines were very helpful, friendly and accommodating.

They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again.

All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect.

Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault.

Pilot

Boarding process Delayed flight

I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar

750pm flight. Hope they add mor late night flight.

I dont have checkin luggage. Web checkin did not give me straight to gate boarding even on FasT booth. Old system allows me straight to gate.

Friendly crew, food actually very good

Aircraft not clean, several seats with trash when we boarded! Seats to close to each other, no space for legs for anyone 1.70 plus

Quick boarding

Many people brought suitcases onboard that were obviously over the 7kg acceptable weight. seems very unfair that they didn't have to pay to check in.

It was on time and efficient. All staff very helpful.

Nothing.

boarding is thru gate and not tarmac

food are expensive.

Ok time

No free drink

on time and departed early

none. is budget airline

Price

Journey / organisation

Friendly crew, clean, smooth boarding and arrival (incl baggage)

Automated check-in is a pain for a family. There's really no room for your legs (I'm 1.8m and no chance I don't touch the next seat) - esp for old people not to recommend as definitely not healthy to be that squeezed. Worse than any other low cost carried from a space perspective.

750pm flight. Hope they add mor late night flight.

I dont have checkin luggage. Web checkin did not give me straight to gate boarding even on FasT booth. Old system allows me straight to gate.

Smooth take off and landing

The boarding was non sense when inviting passangers from the particular rows. People were not given enough time to qeue in so that it actually didn’t matter where you sit coz it only caused chaos. The seats in the plane were ripped and would definitely require some maintanance. It was a late flight and the cabine crew seemed to have enough for that date so that the only smile you could get was when saying goodbye. However, they did the job in a proffessional manner.

No

Clean, comfortable and ahead ov time

Nothing

the crew were fantastic thank you

Delay ex Manila was said to be 3 hours but was shortened. Looking at bright side.

The reception in Shanghai did not at first permit me to connect on my flight to Rome. If I missed that I have a flight on Monday 11am to Geneva that I would miss. My shortened layover in Shanghai due to Manila delay was still 45 minutes but Inwas being asked to transfer and get another flight through the transfer desk. Luckily After a few minutes in line at the transfer desk, was allowed back on my original flight. However and unfortunately, it was due to another 2 hour delay. arrived Rome 815++ pm ISO 6pm.

沒有

Pilot

Boarding process Delayed flight

Organised well. Clean plane. Excellnt comms from pilot and staff presented well.

Could not recline chair

All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect.

Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault.

Price

Journey / organisation

People were lovely and efficient

Seats were pretty ordinary

2 free meals, attendants were very nice and ready to serve, free wine and multiple coffee and tea and drink calls. Also the flight was cheaper than most, which credits all the previous feedback provided.

Can't think of anything. Trip was pretty nice.

Staff. Entertainment.

Food was average. Space small. But economy always is.

The food and drink.

Being asked by a precocious young flight attendant if I was drunk. Demeaning and condescending. Luckily this was not within earshot of other passengers. I don't normally require politeness, but I don't expect rudeness either.