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|熱門路線||倫敦 希思路機場往斯里巴加灣市 汶萊國際機場|
優點： Crew was friendly and efficient. Entertainment was good though do expect some random editing and bit blocked out. Seat width was fine had lots of leg room.
缺點： Food was very average - fine just nothing very interesting. Snacks were available. Seat was hard.
優點： seats and airplane are in superior state
缺點： the food and boarding
優點： The crew were very good and attentive.
缺點： Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day.
Flight attending charactor
優點： They are friendly and able to be approach when we have
缺點： The flight was new.
缺點： Change to HiFly plane - noticeable difference in most aspects
優點： Very nice flight and very comfortable with extra leg room
My first flight with Royal Brunei
優點： Their Dreamliner plane is spacious, well fitted, not cramped.
缺點： Unable to listen to movies with their headphones - too much static
優點： Comfortable seats
缺點： Can improve food.
優點： Entertainment is very up to date
Crew striving to help
Nice all in all
缺點： Boarding usually late
優點： legroom good despite A320 being much inferior to B387 Found an aisle seat helpful to older passenger flight on time cabin crew friendly and efficient selected fish meal.bangus..very good did not miss alcohol captain spoke normal English happy with travellers prayer good airbridge on arrival with nearby toilets pleasant arrival procedure for overnight stay
缺點： A 320 necessarily lowers the quality compared with dreamliner eg access to toilets and aisle width and entertainment system at manila the`woman at checkout spoke very poor english so had to repeat several times... and she expressed doubt about any seat vacant as`i was late in the queue.. she resolved this by passing me to her supervisor no other problems
優點： Friendly crew, always available and happy to help
缺點： Boarding was late
Love your airline
優點： Love the 787. Best windows best toilets, 3by 3 seating. Love daytime travel. Am senior and given bes t possible aisle seat. Friendly check in a t Melbourne. Super cabin crew all smiling and keen to assist...all very smart dress.Good movie selection on average screen. Good service pillows blankets. Above average lunch with quality beef. Good follwup refreshments. Good air quality. Good use of shaded window effect.Liked
缺點： Worst was slow moving line at Melbourne. Not enough check ins. Missed the tail and fuselage cameras on 780 and 750. Seat covers look cheap and worn. Coffee and orange flavour not best. Screens not best eg Cathay and Qatar. Women cabin crew good to dress islamic but too restrictive. No t easy th o hear captain messages. Seat design only average. Bandar airport ver y beautiful but need better restaurant.
Big squeeze on cheap plane
優點： Super crew. Boarding full plane very efficient. Airbus A320 inadequte to serve great meal to full plane. Gangway too narrow. Big struggle for cabin crew. Captain message hrd to hear. On time. Good landing. Entertainment bad flip down screens not good enough.
缺點： See above. Aircraft not ok for busy sector. Eg A330 required
缺點： airplane is a little bit old.
缺點： Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it.
優點： Service was outstanding and i rate them high her than Singapore airlines! Amazing crew who provide regular service With a smile and provide extras ! I cannot speak highly enough of this Arline. They just ooze class!
缺點： I was sitting around a lot of families with kids
Flight from Melbourne to Brunei is very good from airline to crew.
優點： Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good.
缺點： Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too.
優點： We were in transit and I checking-in was orderly. Grateful for friendly crew.
缺點： Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.
優點： Gave me aisle seat, great service
Great airline, definitely fly with them again.
優點： Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr.
缺點： The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with.
優點： Best crew I have ever had
缺點： Leg room is too small.
優點： Crew are just the best
缺點： Boarding was disorganised, excellent service otherwise.
The booking process was a nightmare.
優點： I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare
缺點： BYojet shouldn't be with Kayak get rid of them.
The way to fly
優點： Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality.
The way to fly
優點： Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee.
缺點： Transiy in Brunei airport there is nothing to do at all.
On Time and Good Service
優點： New Boeing 787, crew very tidy and efficient.
缺點： The change over in Dubai for crew change. Shame we have to leave the aircraft and re-board. The entertainment kept playing up and the choice of films was not brilliant.
Good service and on time
優點： Same as outbound flight.
缺點： Same as outbound flight.