法國機票折扣優惠

優點： Very professional

缺點： Lost luggage

優點： The entertainment was amazing

缺點： The seats were a bit hard

優點： The friendliness of the crew

缺點： Flight got delayed 30 minutes

優點： Friendly staff

缺點： All was good.

優點： Professional and quick boarding

優點： Managed to get a seat in a good spot which more legs soace

缺點： Chinese regulation forbid the use of any cell phone during the entire flight... even in flight mode!!! This is utterly frustrating and annoying, especially when the flight is 15 hours long!!! Also food was meat only, no possibility to get fish or vegetarian

優點： The entertainment was good. Food from SFO to Shanghai was better than Shanghai to Toronto.

缺點： On our flight from Shanghai to Toronto (September 27th, 2016 @ 12pm - flight MU207) was total madness. A lot of the passengers were out of control. I've never seen anything like it. The amount of people walking around were unbelievable. People were playing cards, doing jumping jacks and tai chi around the emergency exit. None of the flight attendants tried to control the crowd nor informed them that they shouldn't be doing that by the emergency door. We had to inform the flight attendants of what was going on while they were hanging it or doing whatever they were doing in their own area. If that wasn't stressful enough, the passenger behind me started punching my seat and shaking my headrest multiple times because he wasn't happy that I had my chair reclined. EVERYONE HAD THEIR CHAIR RECLINED. We called the flight attendant and she apologized for what the man had done instead of putting him in his place and him apologizing for what he did because not long after she left he did the same thing! I've never experienced such a horrible flight and I've been on over 20+ flights just this year. China Eastern really needs to train their flight attendants better and teach them how to manage passengers when they are out of control. I've never written any reviews before but this was just such a terrible experience that I needed to leave this review.

優點： I like overall, food , entertainment, cleanliness and the amazing crew.

缺點： I would fly again with emirates.

優點： Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice.

缺點： Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly

缺點： There was no acknowledgment of Platinum status with Qantas. I do not expect anything special, and I usually just get a welcome back, but this time there was zero acknowledgment. The seat from DXB to HKG did not quite go “flat”. The upper half went as far back as, i’d say, around 170 degrees.

缺點： Services of crew very poor specially onboard services in business class

優點： Friendly crew

缺點： Sears very uncomfortable flight was running 45 minutes late when it landed in Palma and due to a glitch couldn’t check-in on line

優點： Crew seemed happy

缺點： Absolutely no leg space and I'm only average height

優點： Efficiency

優點： Staff were professional and courteous

缺點： This was an old plane. Seats not as comfortable, and entertainment system was lacklustre.

優點： Clean and food is good!

優點： awesome - planes, staff, food, all great - smooth, courteous and friendly. The best airline!

優點： Smooth boarding, excellent crew.

缺點： Quality of the food could be better for a business ticket. Bread like a stone and not warmed.

優點： The crew was real pleasant

缺點： 20 min late Lost luggage. Afte 7days not delivered

優點： When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat.

缺點： Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu.

優點： I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again.

缺點： There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy.

優點： Boarding went smoothly, crew extremely curtious and helpful.

缺點： Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma.

優點： Perfect timing

優點： As previously stated hated having to go through security again

缺點： Chocolate

優點： Boarding was quick and good

優點： everything from the boarding and check-in process to in flight comfort.

優點： Absolutely amazing service

缺點： No any healthy snacks like nuts or just dried veggies or biscuits with less sugar.

優點： Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way

優點： Very friendly crew and on time with no problems.

優點： Very professional

缺點： Lost luggage

優點： The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice

缺點： The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc

優點： Managed to get a seat in a good spot which more legs soace

缺點： Chinese regulation forbid the use of any cell phone during the entire flight... even in flight mode!!! This is utterly frustrating and annoying, especially when the flight is 15 hours long!!! Also food was meat only, no possibility to get fish or vegetarian

優點： Nothing

缺點： Arrived 2 hours before flight time (1315) but massive queue at bag drop and security. When got to security it was already 1230 and gate is closing in 25 minutes, I talked to people for a quicker access but to no avail. When I got through security, it was 1305 and the gate was closed. About another 12 passengers on the same flight could not board the same flight. When I talked to someone At the end another is arranged at 1625, only delayed until 1900 for boarding, and took off at 2000.

優點： OK

缺點： Ground service staff (not individual) in PVG showed poker face to customers not only to me.

優點： The Crew were super helpful to me and my baby, they took the time to ask if I needed anything and offer their assistance.

缺點： No entertainment

優點： Managed to get a seat in a good spot which more legs soace

缺點： Chinese regulation forbid the use of any cell phone during the entire flight... even in flight mode!!! This is utterly frustrating and annoying, especially when the flight is 15 hours long!!! Also food was meat only, no possibility to get fish or vegetarian

優點： The journey was smooth, the seat was comfortable enough. Food was decent.

缺點： I took 2 connecting flights back home, both flights were delayed by 2h and 1.5h respectively. No estimated new departure time was given, and the staff took very long (well after the supposed departure time) before they made an announcement for us to apologise for the delay. Service was mediocre. Half the time the crew was no where in sight, so it was difficult to ask them for something. When pressing the bell for service, they also took very long to respond. Once, when i had asked a steward for water, he was busy and told me to go to the back of the airplane to get it myself.

優點： Ground staff was most helpful when I accidentally missed the flight!

缺點： Quality of the food and entertainment on board were both appallingly poor!

缺點： plane parked too far from main terminal. long bus ride delays arrival time.

缺點： Travelled business class and was ace experience

優點： Lovely crew, very helpful

缺點： N/A

優點： The friendliness of the crew

優點： Crew were great, food, entertainment, seat and everything else was great as well.

優點： Great customer service, great and always smiling crew, wonderful flight

缺點： the food options need to be more. an option with steamed rice should always be available

優點： Crew was good, flight was on time.

缺點： They could have given the amenities, which I think they forgot

缺點： Wrong communication for connecting flights. Poor customer service, flight attendants not friendly.

缺點： Stuff not helpful, rude and not helping at all despite us being with a baby

優點： Seats are comfortable.

缺點： Check in agents could have been more professional

優點： The journey was smooth, the seat was comfortable enough. Food was decent.

缺點： I took 2 connecting flights back home, both flights were delayed by 2h and 1.5h respectively. No estimated new departure time was given, and the staff took very long (well after the supposed departure time) before they made an announcement for us to apologise for the delay. Service was mediocre. Half the time the crew was no where in sight, so it was difficult to ask them for something. When pressing the bell for service, they also took very long to respond. Once, when i had asked a steward for water, he was busy and told me to go to the back of the airplane to get it myself.

優點： Friendly staff

缺點： All was good.

優點： Good selection of movies

缺點： The food were not fresh and ill prepared

缺點： Seating is a big problem. I am only 192 cm tall and cannot really fit my legs into the space. Have them out in the corridor

優點： It was overall officient, basically on time and comfortable

缺點： Getting off the ground took quite a while even though we arrived basically on time

優點： Helpful and Friendly Crew. Did their best to help during the delay. Able to take hand baggage on board (unlike our kid journey when forced to check it in at the gate)

缺點： Sat on plane for an hour waiting to depart, so delayed landing. The BA feel is no different to budget airlines now.

缺點： Amazing

優點： I do not think the check in staff could have been any more useless, they wanted us to collect our luggage at every transfer, the plane was cramped, obviously made for people a lot shorter than my 6 ft, majority of the food was not edible for western people. I will not be using them again.

優點： Professional and quick boarding

優點： Ground staff was most helpful when I accidentally missed the flight!

缺點： Quality of the food and entertainment on board were both appallingly poor!

優點： Nothing

缺點： Arrived 2 hours before flight time (1315) but massive queue at bag drop and security. When got to security it was already 1230 and gate is closing in 25 minutes, I talked to people for a quicker access but to no avail. When I got through security, it was 1305 and the gate was closed. About another 12 passengers on the same flight could not board the same flight. When I talked to someone At the end another is arranged at 1625, only delayed until 1900 for boarding, and took off at 2000.

缺點： The seats are not just uncomfortable, they are awful. Worse than Wizzair!

缺點： Despite most of the plane being offered refreshment I never was as staff not organised enough to have time to do so, even though other airlines have managed easily.

優點： That the flight was on time.

缺點： not applicable.

缺點： British Airways neither a budget airline nor a lux airline. Doesn’t know what it is.

優點： Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight.

缺點： Doesn't

優點： Seat was comfy and spacious for economy class

缺點： Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

優點： The crew was great. The soecial meal request was hadled well despite oversight.

缺點： Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

優點： Lovely crew, very helpful

缺點： N/A

優點： Excellent crew. Good plane, but seats aren’t very comfortable for night flight (in Boeing 777 more comfortable). Perfect meal!

缺點： No personal bus for business class. Not very comfortable seats for night flight (Aerobus 330).

優點： Good airplane. Good crew (but we didn't hear first pilot). Good meal.

缺點： Very poor boarding - very-very-...-very long line for passport control in VCE (but it's a problem of airport).

缺點： I was unable to sit with my wife and daughter. And I was iseated beside a mother with a child on her lap, which was not pleasant, although not the child's fault of course.

缺點： No tv screen from cai to moaco9

優點： Punctual. Seat space better than most airline

缺點： Food is meh

優點： Friendly staff

缺點： Very disappointed with seat, choice of movies and food was not edible. Very poor when compared to business class on other airlines.

優點： The seats were fine, considering that this was an overnight flight the blankets and pillows were a nice touch. They topped up my drinks a few times, and brought me water so I could take my medicine which was lovely.

缺點： Service could have been better - there were no vegetarian food options at all, and the crew were not very understanding. Often the flight attendants were brief and brisk and a little cold. But otherwise flight was fine.

優點： It flew

缺點： Flight departure time was wrong in Kayak and flight stood at Xi'an airport for 40 mins + arrived at the satellite terminal in HK which meant a bus. Long wait for bags too

缺點： For an hour and one half flight the seats were tolerable. Anything longer than that would have been torture.

優點： Flight was on time.

缺點： Not applicable.

優點： I travel 70 times a year and I try to avoid BA the f I can. This flight 2 hrs late and they ran out of food as hey got to me I’m tge back. The toilets ran out of water 3/4 of the way through the flight so people couldn’t use the toilets. Not good. Zz

缺點： Gg

優點： Na

缺點： Error on kayak.com resulted in me losing approx. £600 and having to take the issue to the small claims court.