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優點： I wasn’t able to get the flight and the booking agent never amended this despite 2 weeks of emails and phone calls
缺點： Lastminute.com could have answered my emails
優點： Service was fine. Charged 50 usd for 21kg checked baggage. Food and beverage was not complimentary during flight.
缺點： Fine experience. Stuck next to obese traveler that forced me to lean into the aisle. My bad luck, not the airlines fault.
A poor experience with Hong Kong Express
優點： I'm glad it was only a three hour flight
缺點： I connected from a Cathay Dragon flight onto an HK Express flight to Jeju. At the transfer desk, the ground agent told me I would have to leave and reenter the restricted area despite having no checked luggage. Knowing it can't be right, I checked in on my phone and went through the normal transfer process in HKIA. It was a 0215 flight from the midfield concourse. The last automated passenger carrier left at 0100. After which, passengers would have to rely on sporadic bus services. The captain announced 'cabin crew, prepare for landing' 45 minutes before landing. That woke everyone up and it was not ideal. All the flights I have been on announced landing when the plane was at base leg.
Cheap deal and you get what you paid for
優點： Cheap service out of Hong Kong
缺點： Lack of seat pitch
Check in 系統
缺點： 網上已check in,但到登機閘門要排完一邊對資料，再排另一 邊查証件，比較愚弄人
Flight delay for about 5 hours
缺點： The light was delayed and we arrived in Chiang Mai at 11pm. We got penalty of late rental car pick up. And our hotel is a yoga resort so it a far in the mountain. We arrived at the resort at 2am and we had to wake everybody up and the driving was dangerous without street lights.
優點： Cheap but on time
缺點： Too much promotion message
You get what you pay for
優點： We landed safely and the crew were polite
缺點： Late on the way to Da Nang and very late on the way back (flight back to HK was a Hong Kong Express plane). Budget airlines are just not worth it at HKIA - your flights lands and takes off so far from the terminal, you are transferred by bus! No in flight entertainment- although not an issue on such a short flight.
缺點： My flight was delayed from 2230 to 2345. Further delay happened at the airport.
Not a pleasant experience flying HK Express for th
優點： Reasonable fares but given the issues encountered may pay more for a better airline next time.
缺點： 1. Flight was over an hour delayed with no comment on the cause of the delay 2. Once the flight was boarded the crew made no apology for the delay 3. Once the flight landed in HKG it was parked in a remote bay and every one was crammed into a single bus 4. Checked in bags were not delivered for over an hour after landing (all bags delayed)
Flights FROM HK are better than flights TO
優點： The staff at the HK airport from HKE are really nice.
缺點： HKE leaving from NON-HK airports don't seem to have as many options to give so they don't offer.
The best of the budget airlines
優點： Staff was really nice and accommodating, giving us priority boarding for free because we have children
缺點： No entertainment option, even to pay for it.