Rooms Make yourself at home in one of the 3 air-conditioned rooms featuring refrigerators and DVD players. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided once per stay. Amenities Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Business}, Other Amenities Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Event facilities at this guesthouse consist of conference space and a meeting room. Free self parking is available onsite. Property Location With a stay at Mates Gully, you'll be centrally located in Wagga Wagga, steps from Victory Memorial Gardens and Wagga Wagga Visitor Information Centre. This 4-star guesthouse is 0.3 mi (0.5 km) from Wagga Wagga Civic Theatre. Dining Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The guesthouse also offers room service (during limited hours). Check-In Checkin starts at 10:00 AM Checkin end at 5:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. The front desk is open during the following times:Wednesday - Sunday: 8:30 AM - 4:00 PM This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 10:00 AM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Cashless transactions are available Masks are compulsory at the property Contactless food service / room service is available Reservation might be required for some facilities onsite Food service has been amended for enhanced safety Professional property host/manager Property follows sanitization practices of COVID-19 Guidelines (WHO)