Cons: Delayed. Food choice wasn't available and tried to pay with credit card but there was a minimum value. Decided not to eat.
Jan 19, 2016
(Almost) perfectly on time
Pros: In both directions, the flight left within one minute of schedule and arrived within one minute of schedule. I expect a flight to operate within 15 minutes on either side of scheduled departure, and this roundtrip nailed it.
Cons: I don't like the fact that Kayak does not have a "N/A" column, as I don't expect food or entertainment on a short-haul LCC flight. The flight time is just over an hour, so what am I supposed to say about entertainment? And why is there no row for "On time performance?" When I travel on an LCC, this is my only expectation (in addition to safety, of course).
My only complaint about the HK Express flight was that I had to work hard to get the attention of the flight attendant to buy a bag of M&Ms
Jan 16, 2016
Pros: I cancelled this flight please stop sending me emails
Dec 28, 2015
Hong Kong's most On-time airline was 100% on time
Pros: We left at 0900 and arrived at 1400, 100% what was on my itinerary. I got exactly what I paid for: a ride from HKG to NRT. I didn't purchase food or baggage. I expected and got no entertainment. The crew was attractive and attentive and executed the flight professionally.
Cons: Nothing. I got what I paid for!
Dec 24, 2015
Pros: Nice seats
Cons: The flight was delayed 13 hours because the captain was sick.
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