優點: The location was perfect. Directly across from Tower of London. The staff was friendly. The train is below the building so very convient to rest of city. Room is small but very nice. The color changing shower was a nice touch. We got upgraded to the best view we could ever imagine. The balcony for the bar on 7th floor was great to look out at all the sights.
優點: Modern, crisp, techy, welcoming feel.
缺點: Loved everything about CitizenM concept.
優點: Design and decor, beds and smart room
優點: Very new, high-tech and clean. Gigantic bed with very nice views. And a nice attic bar.
缺點: The rooms are quite small for this price, but the space is optimally used. Not recommended for families with children.
優點: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .
缺點: It was odd that we played bar game on the fri evening and my husband was given the sliders no problem, but when our guest (who was staying in the hotel too) went to play on the sat night he was asked to leave a £10 deposit .
優點: After reading so many reviews I was expecting bit more from this hotel. I felt like its somewhere between 4 star to 4.5 star hotel. I didn't have too many complaints, everything was smooth from check in and out taking only 30 seconds to comfortable beds etc but i think having lived in other 5 star hotels it felt like little bit less than I was desiring for.
缺點: The room was clean but may be the room layout was not up to my liking. I felt it was darker with less lighting and dark layouts
優點: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.
缺點: The bathroom floor looked like it had splashed on it although the rest of the bathroom was spotless.
優點: The room was lovely - everything you needed and amazing toiletries. The location of the hotel was ideal, a short walk from Southwark or you could walk straight out onto the Southbank. The staff were all delightful and extremely helpful. I'd definitely stay here again.
優點: Luxurious rooms with every amenity.
Huge range of restaurants and bars.
Health and fitness options - loved the 20m indoor pool and hamman.
Great staff - friendly, welcoming and efficient.
Wonderful renovation with blend of old and new.
缺點: Despite the number of different restaurants the room service menu is quite limited.
Movie selection on in room TV is difficult to browse through.
Some areas on our floor (floor 2) had quite a strong "smoked food" smell, assume from the kitchens.
Took a bit of fiddling to work out the light switches / dimmers in room.
優點: I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.
優點: Staff very good. Felt like a top hotel.
優點: Location was perfect for us. The onsight eating facilties were very good. All the staff members were courteous and helpful. The rooms were gery comfortable and well tended to.
缺點: Just like most of the rest of the world, there's too much fast moving traffic everywhere.
優點: Location to nearest tube station.
breakfast menu with views over hyde park.
locality to my destination at the park
Would defo return again.
缺點: The tv was difficult to use remote. Maybe a simpler version. Room was supposed to be a superior one. I saw no evidence of this.
not enough toiletries. Beatutifully decorated in public areas, and toilets by meeting rooms were well furnished with soap & cream etc
優點: Excellent location--right near Paddington and the Central Line tube. Staff extremely friendly and helpful. Hotel restaurant was surprisingly good.
缺點: Outdated facilities, comfort of bed and room so-so (room smelled like cigarette smoke even though it was a non-smoking floor).
優點: Room was very good. Spa was good. Breakfast was good. Staff very helpful.
缺點: Slight issue with room not being ready. Was invited to the premier area to have a free drink. However we were left in a room where businessmen were having a meeting and all of the drink sat in locked cabinets so,we couldn't have anything anyway. No-one came back to check on us so we left for the bar.