倫敦酒店

優點: New place, clean big room. Excellent view of the Thames.

優點: 早餐是精緻型、種類不多但足夠、而且都好吃

優點: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch. Would highly recommend for a treat or anyone looking for a bit of luxury in London.

優點: 酒店餐廳很好

缺點: 門外迺賓的需要改進！太市侩！早上我退房，我有二個箱子，在前台有一個服務生幫忙行旅，結算后出店外，兩個迊賓的來幫忙，（我朋友开曰本普通車來送机，）有一個好車又來到，其中一人馬上扭頭離開，結果我的行旅被地上一放，去幫他人，本來一个人可以完成的工作，另外兩人爭且又沒完成.結果付了兩个人各10鎊，扭头的人5鎊，5-10鎊的事，花了25鎊，還不舒服！其實可以不給迊賓的二人，想想最后一天，代表中國人，大气一些，不和你們這些虛偽的人計較！

優點: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.

缺點: There wasn't anything not to like.

優點: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!

缺點: Bar was quite expensive, but was to be expected

優點: 地點方便，居住期間，兩位大廳男性工作同仁十分親切有服務精神

缺點: 房間太小

優點: 位置 用餐價位 員工 床跟枕頭太舒服了

缺點: 房間給的跟當初訂的不同

優點: 位置極佳 tower hill地鐵站一出站旁邊就是飯店大門 對著tower of London 的景觀房可以欣賞到整個倫敦塔及倫敦橋 房間中的任何設備開關皆使用ipad控制 且可變換房間燈光顏色 智慧型電視也是有多項免費電影可選擇且可投射手機影片 床很舒適 員工非常friendly且polite

缺點: 沒有熱水壺 房間有點小 完整攤開兩個25吋行李箱滿勉強

優點: The location was perfect. Directly across from Tower of London. The staff was friendly. The train is below the building so very convient to rest of city. Room is small but very nice. The color changing shower was a nice touch. We got upgraded to the best view we could ever imagine. The balcony for the bar on 7th floor was great to look out at all the sights.

優點: Modern, crisp, techy, welcoming feel.

缺點: Loved everything about CitizenM concept.

優點: Design and decor, beds and smart room

優點: Very new, high-tech and clean. Gigantic bed with very nice views. And a nice attic bar.

缺點: The rooms are quite small for this price, but the space is optimally used. Not recommended for families with children.

優點: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .

缺點: It was odd that we played bar game on the fri evening and my husband was given the sliders no problem, but when our guest (who was staying in the hotel too) went to play on the sat night he was asked to leave a £10 deposit .

優點: After reading so many reviews I was expecting bit more from this hotel. I felt like its somewhere between 4 star to 4.5 star hotel. I didn't have too many complaints, everything was smooth from check in and out taking only 30 seconds to comfortable beds etc but i think having lived in other 5 star hotels it felt like little bit less than I was desiring for.

缺點: The room was clean but may be the room layout was not up to my liking. I felt it was darker with less lighting and dark layouts

優點: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.

缺點: The bathroom floor looked like it had splashed on it although the rest of the bathroom was spotless.

優點: 服務態度好

缺點: 地理位置離地鐵稍遠

優點: The room was lovely - everything you needed and amazing toiletries. The location of the hotel was ideal, a short walk from Southwark or you could walk straight out onto the Southbank. The staff were all delightful and extremely helpful. I'd definitely stay here again.

優點: 早餐是本次入住Hilton最滿意的地方，食物配置豐富但不過分多，新鮮精緻好吃；停留六天，每天可以享受營養又可以嘗試不同配置的餐點。用餐環境很舒適，讓人每天都很期待。Hilton London Bankside 的位置幽靜，人員服務很好，讓我第一次出差到倫敦感到很安心。

缺點: 建築沒什麼特色，設施和付的房價不匹配。

缺點: Tvs broken Wifi terrible

優點: 服務人員態度非常Nice，房間寬敞舒適乾淨

缺點: 浴室的水壓偏小，乾濕分離沒有分的很好

缺點: The concierge put me in a ceappy room cos I didn't dress professional enough.

優點: Location excellent professional friendly staff clean room exactly as requested and comfy bed

缺點: Not enough tea/coffee/milk in room had to go but not a real big issue

缺點: 為什麼多少20幾磅的服務費？

優點: Luxurious rooms with every amenity. Huge range of restaurants and bars. Health and fitness options - loved the 20m indoor pool and hamman. Great staff - friendly, welcoming and efficient. Wonderful renovation with blend of old and new.

缺點: Despite the number of different restaurants the room service menu is quite limited. Movie selection on in room TV is difficult to browse through. Some areas on our floor (floor 2) had quite a strong "smoked food" smell, assume from the kitchens. Took a bit of fiddling to work out the light switches / dimmers in room.

優點: I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.

優點: Staff very good. Felt like a top hotel.

缺點: Nothing.

優點: Location was perfect for us. The onsight eating facilties were very good. All the staff members were courteous and helpful. The rooms were gery comfortable and well tended to.

缺點: Just like most of the rest of the world, there's too much fast moving traffic everywhere.

優點: Location to nearest tube station. breakfast menu with views over hyde park. locality to my destination at the park Would defo return again.

缺點: The tv was difficult to use remote. Maybe a simpler version. Room was supposed to be a superior one. I saw no evidence of this. not enough toiletries. Beatutifully decorated in public areas, and toilets by meeting rooms were well furnished with soap & cream etc

優點: Excellent location--right near Paddington and the Central Line tube. Staff extremely friendly and helpful. Hotel restaurant was surprisingly good.

缺點: Outdated facilities, comfort of bed and room so-so (room smelled like cigarette smoke even though it was a non-smoking floor).

優點: 服務人員態度都很好。 早餐非常豐盛。 3秒鐘到地鐵站。