優點: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch.
Would highly recommend for a treat or anyone looking for a bit of luxury in London.
優點: I have stayed at Hotel Russell now a number of times, both as a single traveler in a single room, a twin room with my mother, and a double room with my husband. All rooms were comfortable and spacious enough for our needs and comfort. Breakfasts are very good quality too! Staff polite and helpful and location brilliant.
優點: The room was lovely - everything you needed and amazing toiletries. The location of the hotel was ideal, a short walk from Southwark or you could walk straight out onto the Southbank. The staff were all delightful and extremely helpful. I'd definitely stay here again.
優點: Great hotel, friendly and helpful staff, clean, well organized, big and comfortable halls, good security, good food, and excellent service.
缺點: Limited television satellite news channels (no CNN), limited television capabilities or a little bit difficult to find channels especially when one press button number 1. It doesn't recognize the difference between 1 and 11. Also it wasn't easy to find local BBC channels. No channel paper list in the room .
優點: Spacious rooms, luxurious all round, incredible atrium, the most amazing cocktails, stunning decorations, lovely staff, overall amazing experience
優點: I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.
優點: Staff very good. Felt like a top hotel.
優點: Location was perfect for us. The onsight eating facilties were very good. All the staff members were courteous and helpful. The rooms were gery comfortable and well tended to.
缺點: Just like most of the rest of the world, there's too much fast moving traffic everywhere.
優點: Location to nearest tube station.
breakfast menu with views over hyde park.
locality to my destination at the park
Would defo return again.
缺點: The tv was difficult to use remote. Maybe a simpler version. Room was supposed to be a superior one. I saw no evidence of this.
not enough toiletries. Beatutifully decorated in public areas, and toilets by meeting rooms were well furnished with soap & cream etc
優點: Excellent location--right near Paddington and the Central Line tube. Staff extremely friendly and helpful. Hotel restaurant was surprisingly good.
缺點: Outdated facilities, comfort of bed and room so-so (room smelled like cigarette smoke even though it was a non-smoking floor).
優點: Hotel very central for walking to see places of interest, Pimlico felt a safe area, with nice shops and restaurants, we would stay here again. Sadly there are some rough sleepers about, they did not bother us in any way.