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優點： Crew was great and seat and availability of baby bassinet was so helpful.
缺點： There’s really no need for parents to wake up kids every second whenever there’s short turbulences. That’s really disturbing for the parents and children. It’s safety but there’s limits.
缺點： You could stand a fork up in scrambled egg. Could have built a house with it.
缺點： Food should improve. Just rice and lentils. Bread had no butter.
缺點： Seating comfort needs to be better. It was less space for leg and no arrangement to tilt the foot rest.
缺點： Food was very bad, to say the least. Overall quality is decreasing ever since we started flying Silkair in 2016-17
缺點： Singapore Airlines the best.
優點： Nothing at all.
優點： Nothing. Seat was so uncomfortable that we somehow wanted to reach our destination ASAP.
缺點： Better seat, better food. Little bit spacey toilet.
優點： Not much apart from the fact that we made it to our destination without suffering deep vein thrombosis.
缺點： Being treated like a sardine. I mean, this trend is becoming ridiculous! How long before we're piled in standing up, like in the subway at peak hour? Two rear toilets for 180 people....poor.
優點： Smooth short flight. Good service.
優點： The Crew members were really nice, and polite. Even though one of the passenger was being an Ass he maintained his calm and handled the situation professionally that was really nice of him to do so.. The flight was smooth inckuding Landing & take off.
缺點： Not that I am complaining, I understand the thing going behind the stage. But still the food was not good. Yes it was hot but the taste was really wierd. I have travelled with silk air alot of time and had their food, they were great but this time it didnot hit the mark.
Darwin to Singapore 16/11/2018
優點： Space to move around within the seating as it wasn’t a full flight
缺點： All good
Worst travel in my life
優點： Nothing to like,we travel with infant,there is no air conditioning in front of the taxi,it's too hot and rear end is ok,cabin crew persons are arrogant not responding,all the infants are exhausted in the taxi...a lady in the board can't breathe properly because of hotness,poor maintenance...
優點： The food
缺點： Very cramped seating, felt uncomfortable throughout, as the Co passengers arms were touching me, requested to move to another seat. Felt cheated as I had to pay for my seat when there were so many aisle seats empty. Had to walk to the aircraft inspite if requesting for wheelchair. Would have been nice if water was offered when plane took off, rather than passengers having to ask for it
food was horrible
優點： comfort. clean.
Good regional flight to Ko Samui
優點： Food and service was good. SilkAir is always our first choice in the region
缺點： It would be good if seats had somewhere to hang a tablet
優點： Boarding and flight staff very friendly and efficient. Comfortable flight despite a small amount of turbulence. A good flight despite what I listed in my dislikes section
缺點： 45 minute departure delay due to technical problem with the aircraft. I enjoyed my onboard meal but my wife did not. Silly Japanese game show as audio visual entertainment.
缺點： they broke both my suit cases and have not paid for them I will never fly with them again never never
優點： Good services from crew.
優點： Good crew
缺點： No individual entertainment like behind the seat TV.
優點： He service was good
優點： I loved the service
缺點： Food and crew was excellent
優點： Food was good
缺點： As it is international long flight it should have inbuilt entertainment system which is very cheap in today's market to install a tab Infront of seats. We do have our tab but couldn't able to connect to entertainment system post wifi access because it is asking for special application which is not possible to install even after wifi connection.
Silkair is not as good as Singapore Airlines
優點： It was a reasonably comfortable flight
缺點： There was very little entertainment
優點： I liked the check-in in cairns, the crew was helpful, and very friendly., The lovely lady told me what to do. I am not an experienced traveler
缺點： Short delay in boarding but no real problem. I didn't know that there was no on fight entertainment, I didn't know I had to have app on my ph.
優點： SilkAir made up slightly for the delayed flight, so flight time was only an hour instead of approx 1 1/2 hours!
缺點： Flight was delayed for one hour.
Singapore airline is my favourite
優點： easily the best seat and entertainment in the air
缺點： can't fault it
優點： Scheduled departure
缺點： Not as refined & attentive as the other SilkAir Flight I have taken.
優點： The aircraft was broken - it took forever to fix
We were late everywhere overall for 2.5 hours
缺點： One thing that really dissapointed me was the boarding at Chiangi airport for the leg to Bangkok.
It was like a second class budget airline treatment. having to go to the silkair plane shuffled on and off a bus, how many air bridges are there at Chiangi? and it is singapore airlines main hub, quite dissapointing after a long flight on the first leg and a five hour stopover at Chiangi.
Great regional airline
優點： Good service for a regional airline, much better than budget options
缺點： Flight was delayed by over 1hr due to technical issues.
優點： This is my first time flying Silkair. I am grateful for a few things I must mention. First is to have the blankets ready on the seats. The food was more than enough for this short trip and seat assignment was perfect! In my view, they put lone travelers on Isle/window (preferred) seat and friends or families traveling together be put together.
缺點： I wish the entertainment (music) channels be more international and updated. Just wishing.
缺點： When coffee was served, the non-skid tray slid and the coffee cup dropped onto my laps. This happened when the plane was picking up speed and climbing. I would suggest to use non-skid tray to prevent such incidents.
缺點： Silkair Customer Service and Food is getting from bad to worst.
缺點： On board Service is lousy. Food is terrible.
缺點： Friendliness of staff at checkin and in the aircraft should not be any different between Singapore Airlines and Silk Air. Or should it?
While Sinagpore Air is unbeatable in terms of friendliness of the staff, Silk Air still has a lot of lessons to learn
ARRIVAL MANAGEMENT IN SINGAPORE BELOW STANDARD
缺點： WITH A PARKING PALCE ON THE FIELD IN SINGAPORE, THE ORGANIZATION OF THE BUS TRANSFER TO THE TERMINAL WAS WELL BELOW SG STANDARDS. AFTER ETERNAL WAITING ON THE STAIRS, WE WERE ASKED TO SIT DOWN AGAIN IN THE AIRCRAFT. AFTER ANOTHER ETERNITY, THE BUSSES FIANLLY PICKED US UP. ANOTHER ETERNITY TO WAIT AT THE BELT. 1 HOUR FROM TOUCH DOWN TO PASS THE CUSTOMS IS TOO LONG. PLEASE IMPROVE YOUR ORGANISATION BETWEEN SILK AIR AND AIRPORT MANAGMENT
Good but could be and should be better
優點： Flight was on schedule and comfortable. Boarding was swift and plan quality was good.
缺點： Silkair charges as much as good airlines do but doesnt have onboard entertainment screens. Bring your own and watch the streaming service. This is okay in practice but in theory during meal service.. not practical at all.