美國最佳航空公司第1名
「Great leg room in coach!」
美國最佳航空公司第1名
「Great flight great crew.」
美國最佳航空公司第1名
「Short flight great friendly service.」
美國最佳航空公司第1名
「Very polite and friendly crew」
美國最佳航空公司第3名
「"Friendly flight attendants, rum drink."」
美國最佳航空公司第1名
「Free food great movies very comfortable.」
| IATA航空公司代碼 | HA |
|---|---|
| 路線 | 151 |
| 熱門路線 | 卡胡盧伊往檀香山 |
| 服務機場數量 | 49 |
| 熱門機場 | 檀香山 |
I couldn’t go because Maui mandated vaccines!
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Flying Hawaiian for 9 hours made me appreciate other carriers and the improvements to the hard product they have made over the past decade. The seats were uncomfortable, made worse by reclining seats that really encroach on your own space. The IFE is slow and outdated; glad they stopped charging for it though. No outlets but there is a USB port that doesn’t really charge much. The crew on board was great, but the on ground staff still are pretty unfriendly (not mean), and boarding was chaotic. The food had small hits amongst some big misses; just because it’s free does not mean it’s good. All in all, still not a fan of Hawaiian, and probably won’t be for a while.
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Excellent service and comfort!
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Take off was a bit early but they left when all passengers were on board. Flight was smooth and landing was good.
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Audio jack in arm rest did not work right. Tried two bought headsets and did hear audio if pushing connector to side. Eventually returned headset. No Bluetooth option or on board wifi to use personal device with onboard entertainment. Attendant offered to move me but the plane was pretty full.
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Great flight attendants and overall experience. Will definitely continue to choose Hawaiian airlines for future trips to the islands!
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It would be great to have more variety for the in-flight meals that would accommodate dietary restrictions.
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Normally on time today 1 hr. delay.
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I don't like that you have no little screen to watch a movie or be able to listen to the music channels. And the food needs to change from hot pocket meals. Back to actual little meal in the container to eat. They taste better! The pockets in front of you is not any room to put your things in anymore. Do you want us to just throw the trash on the floor?
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I miss my flight, they said right gate but different airline that was print on my boarding pass. I didn't get my refund back very poor customer service at the terminal
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My screen wasn’t working property, nor was the headphone jack so to hear the tv/movies. So I sat without entertainment for 10 HOURS! Also, the food was completely unacceptable. I have bought better food out of vending machines. I have flown 100’s of times and I have to say this was the WORST food I have ever had on a plane. I’m quite surprised actually. I’ve flown with Hawaiian before and probably will again inter island but NEVER again for long flights. It was all so disappointing and that’s not what I expect from them.
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缺點： Better and clearer instructions about clearance and travel documents related covid
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優點： It was on time
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缺點： Crew was a little loud for an overnight flight
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優點： Crew was very nice, it’s also nice to receive a warm meal.
缺點： Entertainment
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優點： The back restroom was kept clean throughout the flight. A meal was served.
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優點： Very good free food, which was very nice. Friendly, helpful attendants.
缺點： They had no earbuds so I couldn’t use the entertainment.
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優點： Crew was knowledgeable about islands.
缺點： There were no precautions taken due to Covid. It felt very crowded and gave us a feeling of insecurity.
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優點： The flight was cancelled by the airline for no good reason, and it was hard to get the refund for the tickets.
缺點： Better would be to actually use the flight.
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優點： Always very hospitable and attentive crew.
缺點： Love that Hawaiian offers quite a bit of food during flight, but there are no vegan options.
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優點： Was easy on and off and seating was as expected
缺點： Thought the whole experience was fine
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優點： Friendly onboard crew
缺點： Boarding and Departure was delayed without explanation. But not a big deal.
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優點： Friendly crew
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優點： Lots of space
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缺點： Broken backup computer not identified until 5 minutes before takeoff. Pilot said would be delayed one hour. Delayed four hours and didn’t get in until midnight, with busy day at work next day. Four hours is a lot longer than one hour. Just say four hours up front. Luckily we didn’t have to make a connecting flight. I would have been quite upset if I missed a connecting flight because they said it would only be a one hour delay and I didn’t try to switch to another flight because I was falsely told it would only be one hour.
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優點： The crew was really nice
缺點： Nothing
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缺點： If we took the flight. It never happened
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缺點： Hawaiian airlines handling of canceling flights due to the virus was not good. They just canceled without notice or help on putting me on another flight home. JetBlue was amazing and took care of everything for me. If it wasn't for JetBlue notification of canceled flights, and a manager taking care of rebooking for me, I would not have made it home to Hawaii. Hawaiian airlines was no help at all
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優點： Awesome airlines. Everything was very comfortable
缺點： I was very pleased with their services
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優點： Very nice flight and helpful agents
缺點： Free drinks? No they didnt have them but that would've been nice
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