美國最佳航空公司第1名
「Free food great movies very comfortable .」
美國最佳航空公司第1名
「Short flight great friendly service.」
美國最佳航空公司第1名
「Great leg room in coach!」
美國最佳航空公司第1名
「Very polite and friendly crew」
美國最佳航空公司第3名
「Great airline and good flight!」
美國最佳航空公司第1名
「Comfortable seats, good seat assignment .」
| IATA航空公司代碼 | HA |
|---|---|
| 路線 | 138 |
| 熱門路線 | 卡胡盧伊往檀香山 |
| 服務機場數量 | 47 |
| 熱門機場 | 檀香山 |
缺點： The food was ok
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缺點： Food was very poor. No snacks.
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優點： The crew were very nice and service was very good, the extra comfort seats have a lot of legroom which is great. Will definitely fly with Hawaiian again in the future.
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優點： flight was cancelled
缺點： almost missed my overseas connection
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優點： Nothing to note
缺點： Seats were pretty uncomfortable and basic, crew had no idea what’s in the food they were handing out, there was no choice of what to eat except not to
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Grea airline
優點： Good experience overall
缺點： Having to pay for in flight entertainment on domestic route and small seats
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Hawaiian airlines
優點： Nothing.
缺點： While they say it has entertainment unit they don’t tell you that you have to pay for it and you have to purchase ear phones as well. Had seat 43E it doesn’t recline, pocket at back of seat broken, delayed 2hrs due to faulty PA system and compensation was a free punch cocktail.
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優點： I had a great flight with Hawaiian.
Food was great
Movies were ok- I slept mostly
Staff were friendly & polite
I would always fly with them to Hawaii
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I expected more
優點： The Service, crew and flight were all good, very good landing.
缺點： The flat bed seating was uncomfortable, I was squashed up and happy to get out of the seat on arrival. I was seated in 1C
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Need to use more modern aircraft for long trips
優點： Staff were friendly
缺點： aircraft was old and small for the distance and seats had zero legroom. Nothing good to watch in way of movies.
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優點： The food and hospitability
缺點： Entertainment options were few and outdated
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Amazing, Upbeat Staff!
優點： The flight staff was amazing! It is really hard to fly 15 hours in one day but each flight was filled with amazing flight attendants and pilots!
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Gate Change led to 30 minute delay.
優點： Nothing really.
缺點： There was a late gate change which sent passengers to the other side of the terminal and resulted in a 30 minute delay.
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Unpleasant surprise
優點： Some staff were pretty rude and it was on both flights, which was surprising.
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缺點： Stood in line for 2 hours at Honolulu Airport to drop off bags. We had to be pulled out of the line as our flight was boarding and had to run to the gate. There was no time to eat or anything else.
The flight attendants are not helpful nor do they smile much. I asked for something minor on two of the Hawaiian Airlines flight legs on my trip and was told they would come to my seat to see me. (One was for an extra blanket as I had cold air blowing on me and the other was to take my rubbish) They never did. I have never encountered this with any Airline before.
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Another smooth long haul with Hawaiian
優點： Hawaiian Airlines consistently deliver top-quality service for economy class. The flights are more comfortable than the average, the crew is always very pleasant.
I also appreciate that they make an effort to be eco-friendlier.
缺點： I wish they had bigger range of food option. The entertainment system is not that broad but I don't mind, I can entertain myself on a flight.
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優點： The crew were wonderful and the captain made a landing so perfect we didn't know we had landed!
缺點： The food was disappointing. The sandwich in particular was dry and tasteless. Other passengers mentioned this too.
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優點： Had a wonderful flight
缺點： The flight and the crew members
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缺點： Short delay waiting for one passenger
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Hawaiian Airlines Flight Review
優點： Staff were thoughtful and attentive at all times
缺點： Nil
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Hawaiian Airlines Flight Review
優點： Staff were thoughtful and attentive at all times. Especially with the number of small children and young families on board I found the crew to be extremely accomodating to the young families and others surrounding gusts needs
缺點： Couldn't find a negative. A great and pleasant experience
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缺點： IFE not working properly
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Always a good trip with Hawaiian
優點： Boarding was quick and smooth, the food was great and the staff were very attentive. Drinks and refreshments were provided often and a large variety. Like all airlines the seats in cattle class are a big squeezey, but as Good as any other airline.
缺點： Nothing, smooth flight with helpful freindly staff.
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Good for a domestic flight
優點： Was pretty comfortable. Seats not too close together. Food was decent.
缺點： Some staff were friendly but others didnt look like they wanted to be there. Entertainment is hopeless. good only if you pay for it.
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Very good airlines with very good service
優點： This is the best domestic airlines in terms of leg room. Very comfortable.
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Hawaiian Airlines was professional
優點： Fantastic service
Smooth journey
Professional
Friendly
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