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缺點： Very happy traveller
優點： Super comfortable n lovely crew
缺點： All good
缺點： The food !
優點： Seat comfortable, we paid extra for emergency exit
缺點： The entertainment system for a 5 hour flight was poor quality and for limited time only. Also the quality of the vegetarian meal was average
缺點： Food and onboard entertainment system.
優點： Amazing service on Fiji Airways
1 hour delay
優點： Friendly staff
缺點： 1 hour delay, we landed in middle of night with to sleepy kids. We missed the beautiful tv screens in chair as we had on the way to Fiji and were dissapointed about that, also less leg space in this AirPlane
優點： Good price but not too good services
缺點： Better service management to avoid delay flight. Invest in better quality seats for passengers plus better entertainment value to increase more passenger
優點： Poor service in business class Low quality food Asked for dessert didn’t get it
缺點： Poor service in business class Low quality food Asked for dessert didn’t get it Clear sign of no competition on this route
優點： Crew were very good
缺點： More movie selections
False Business Class cabin.
缺點： Business class is Not a business class seat On the new 737.
優點： was good service and food was nice
優點： Trip , food etc
缺點： Delays on flights
優點： Good flight
缺點： I arrived in transit from another flight, no representation to make check in. I needed to wait for gate to open before I could check in. then there was no time for the airline to recover my Bag. Do no us this airline in transit
flight FJ 411
缺點： planes seats dirty chewing gums stuck on seats talking of entertainment not everyone will prefer to watch what is being played there arw children and elderly thats needs to be considered
優點： well refer below
缺點： plane seats were dirty had crumbs on it seats had chewing gum stick on it movie how can u expect everyone to watch same movie there are children wlderly no respect to what they like
優點： Superb customer service It was my first time using Fiji Airways along with my children. We usually fly AirNZ or Emirates because they have everything I need. Now we have added a third airline to our list. My kids are also fussy with the airlines we use. But they really enjoyed their flight with Fiji airways.
缺點： Food was average and I could not put my seat back slightly.
優點： Sorry the flight was cancelled
優點： My flight to Los Angeles was great comfortable seats and the food was very good
缺點： Unfortunately my flight from Los Angeles to Christchurch was cancelled the plane had a mishap on the runway colliding with another plain so was booked on an Air New Zealand flight back to Auckland the following night it was good of Fiji air to put me up in the Crowne Plaza near airport lovely hotel
優點： Friendly people nice plane
優點： As above
缺點： Breakfast was pretty average
優點： Fantastic crew on board. Great service. Food left a bit to be desired. Entertainment a bit dated but great value for money & extremely punctual
優點： Food, comfort & on board entertainment not the best but for the price of the flight it was well worth it. The flight crew and those on the ground in Nadi were amazing. Fantastic service all round. Don't forget to use the Premier Lounge in Nadi if you're there for a few hours. FJ$100 for full lounge access. It was an absolute pleasure. Best way to get to the USA from NZ.
缺點： Had a good flight comfortable seat and the food was quite good smooth running everything on time
優點： Nike complaints good food everything was on time
缺點： Everything was fine
優點： Service was so perfect especially on board,staff are friendly and very helpful
缺點： When we get to Fiji entrance was so hot ,no air conditioner staff are so slow and only one staff serve ,people has to wait for long time ,don’t mind waiting but was so hot to wait for long especially with kids
優點： All service on board was great
缺點： your poor crew, i think you could have one more crew member on that Sunday flight as it was full and so many people where ringing tor crew for more drinks,I was so sorry for them.
缺點： sitting in a plane at Sydney airport for three hours waiting for a part,for the plane was not much fun.But we still got to Apia that day,or maybe late but before 12 midnight was a very long day.
優點： the crew always smiling.
Good service ,very helpful and friendly staff
優點： Quick boarding.
缺點： This was an older plane than the one from Sydney. No seat back unit. IFE was old screens that drop from the overhead. 2nd show was cut off mid stream due to landing. Seat uncomfortable and showing their age. Full flight so very crowded.
優點： Staff very good, food and beverage service was delayed or postponed due to turbulence but staff made up for it when service resumed.
缺點： Entertainment movies not very many new releases.
Fiji Airlines out of Honolulu business class
優點： Staff were very helpful and attentive
缺點： Seat not comfortable, and needed repair. Entertainment very limited Limited checked baggage (one piece only)
缺點： Delay flights
優點： Staff and food were great, the flight was also very smooth. I would definitely still fly with Fiji airways, I think the delay just made everything seems worse.
缺點： We were delayed over 3 hours. The intercom didn't work very well and the entertainment system was pretty much out of order. Also one of the toilet doors wouldn't lock.
優點： Everything except food
2h of connection in LAX is almost impossible to make
優點： Getting seats as a stand by passenger.
缺點： Connecting in LAX with waiting 20 minutes at the remote gate for the bus, the bus ride and waiting for luggage to clear customs is virtually impossible to go though and make the connection. Having literary run out of customs and being told you missed your boarding time and now you are on stand by is not happy making. American points to a Fiji airlines, Fiji airlines at American as the carrier.
NADI to Syd Flight in business
優點： Genuine, warm and welcoming crew. Clean and spacious cabin. Very tasty vegetarian breakfast.
LAX to Fiji- comfortable flight
優點： Happy crew with genuine Fiji Hospitality
缺點： Food was basic Limited choices on IFE
Genuine Hospitality from Fiji Airways.
優點： Professional and friendly crew. My 8th international flight in business class with 3 different airlines and Fiji Airways crew beat them hands down. Loved the Fiji Chicken curry.
缺點： Angled seats Limited choice on IFE
Nadi to LAX
優點： Excellent service from crew members. Genuine Fiji hospitality
缺點： Angled seats and limited IFE
優點： More space between seats.
優點： More space between seats.