Great service優點： Nice lounge. Good food. Friendly staff缺點： Flight was late, may not be their fault
優點： Good, I intend to fly again with SriLNkan Airways缺點： The food and the seating was plenty good enough, given that the ticket is economy.
優點： Boarding by seat row, the cheats who tried to board ahead of their seat row were manoeuvred to the back of the queue. Splendid tactics!缺點： Food and seating were reasonable for economy, that’s what I paid for.
優點： Crew are very polite. Fast response. 缺點： Entertainment for movies no so much update.
The offered beef for the meal which was not expected.缺點： very bad meal.Offered beef.rest of the menu was finished by the time they reached my seat.insisted on taking beef which I had never eaten.
very sad and disappointing.
Sri Lankan Airlines優點： They have great direct service, and moderately priced. And fantastic flight times.缺點： The flight always leaves late from Dubai and from Colombo. Not to any fault of the airline, but screaming babies the entire flight on the way to Colombo was stressful.
缺點： Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English.
缺點： Quality of food has really gone down. Quite disappointing.
A good flight優點： Good crew缺點：
Good flight優點： Very good crew缺點： Food needs improvement
優點： Friendly and efficient缺點： Bus boarding
優點： Gr8 service with a smile