世界第1
「Easy travel.」
世界第2
「Flight crew was very friendly.」
世界第2
「Timely departure, easy seating, friendly staff」
世界第1
「Quick and easy boarding.」
世界第1
「Easy travel.」
世界第1
「Flight crew was very friendly.」
英國最佳航空公司第2名
「Timely departure, easy seating, friendly staff」
| IATA航空公司代碼 | U2 |
|---|---|
| 路線 | 2138 |
| 熱門路線 | 卡塔尼亞-豐塔納羅薩機場往米蘭 馬爾彭薩機場 |
| 服務機場數量 | 159 |
| 熱門機場 | 倫敦 蓋特威克機場 |
優點： Quick boarding and landed earlier than scheduled.
缺點： The air-con was too cold. The seats don't allow you to sleep as there's no where to rest your head against.
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優點： N/A
缺點： Not cancelling this flight and 5 other flights.
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缺點： Delayed flight, once on board the aircraft, further delays on the ground (at Glasgow) made up time in the air landed (not too far from our original landing time) only to be told we’re now being held on the ground (at Gatwick for at least another 20 minutes!) I flew with BA this morning and rated them excellent for everything! EJ you need to up your game!
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優點： On time, smooth and professional
缺點： Nothing - the best part of this flight is that is so short :)
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優點： Competent crew
缺點： Very late
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Major Delays
優點： The staff handled everything really well.
Continuously being updated to the delay reasons.
缺點： Being stuck on a plane on the tarmac for 2+ hours, before being moved to a corridor, and then a bus, and then boarding a new plane. No information about delay compensation or refunds being given.
No provisions for providing food or drinks for the toddlers/babies/children that had been kept on the plane for a couple of hours.
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優點： It was very quick and arrived ahead of time.
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優點： Crew excellent, really looked after a single mum who's very young son kicked off on take off. Very helpful, always friendly. Pilots kept us updated at regular intervals.
缺點： Disembarkation at Bristol Airport could have been a lot better. Had to wait on board for ground crew to arrive.
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優點： That we got home
缺點： It was 2 hours late which meant we missed our train and got home 4 hours late
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缺點： Flight was delayed ridiculously and were not informed of what time it was delayed to until shortly before departure. Been told due to fog but other flights were leaving in the meantime!
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優點： There were major challenges on the day. 1. The French Air traffic officers were on strike. 2. A passenger became ill after boarding and had to be disembarked along with his luggage which had previously been loaded, 3. Another passenger became ill requiring paramedic attention while we waited for a lengthy period before getting permission to take off. All these contributed to delays for which the airline and crew had no responsibility. They did their best to keep us informed of progress but once we took off, much of the lost time was recovered in the air. The flight itself was fairly smooth and uneventful. Thank God.
缺點： Nothing.
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優點： Crew was just ok nothing more nothing less..
The general service of easy jet its better for me not operate...
缺點： Just to behave to people like human beings...
I wont never choose this particular airline to travel..it was my last one..
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優點： Efficient and friendly approachable staff.comortable seats..nice selection of refreshments .
缺點： If you could keep your handbag with you as well as hand luggage .
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優點： Crew were professional and helpful
缺點： Terrible delay boarding
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優點： Flight was pretty smooth
缺點： Seats allocated
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優點： Crew were great, bubbly staff even though they were tired, *not obvious*
缺點： Boarding process, and being told we may have to stay until Wednesday as the operator double booked our seats.
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缺點： Too many passengers taking oversized cases on flight. As a result delays whilst luggage was removed into the hold
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優點： The seat was comfortable.
缺點： We were delayed for nearly an hour.
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優點： On time, clean on the plane.
缺點： Air line was fine but there was a big queue for security for everyone at the airport, was slow going through there, probably took at least half an hour. Only got to gate just before closing as did other passengers on the flight. A member of staff near the gate was impatiently telling people to hurry up but we could n't help being delayed at the security check.
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優點： Standard seat. Crew engaging and entertaining without compromising safety or comfort
缺點： Everything optimal
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缺點： Baggage reclaim very slow
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優點： Big fan of easyJet
缺點： Be good as you are.
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缺點： If they could be on-time. This one was half hour late
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缺點： Last flight of the night always running late
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缺點： Too long standing around for boarding as the plane was delayed and needed cleaning
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缺點： My first time on easyjet & it was not easy.
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優點： Booked front row seats with great leg room which was comfortable
缺點： N/A
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優點： The whole experience was without issue - I arrived at the airport 2 hrs and 15 min before my flight, I checked in with the automated kiosk, received my luggage lablel, proceeded to the bag drop, placed my bag on the belt, the machine scanned my bag and check in was complete - all done in 6 minutes.
缺點： Lining up at the boarding gate blocked those other passengers going to other gates - my only suggestion is to put a barrier between the thoroughfare and those waiting to go into the gate but I am thinking this is more an airport issue, rather than an airline issue as such - not a major issue.
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缺點： 20kg limit on hold luggage instead of 15
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優點： Roomy seats
缺點： No entertainment
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優點： Everything was easy ie checkin was easy, boarding was easy, the flight was easy, and luggage claim was easy - all round I'm very satisified with the my flight with easyjet - problem free and ontime
缺點： The opening time of the check-in counter could have been provided in the booking information but that is a very minor thing - I arrived 3 hours before the flight but the check in didn't open until 2.5 hours before the flight which if I knew - then i could sleep in an extra 30 mins :-)
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缺點： Better updates required both before and during the flight
The food service took so long to get through the cabin that the middle seats did not get served warm food and very nearly didn't even get the chance to buy crisps or drinks
They ran out of many of the foods on the menu
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缺點： No hassle cheap flights
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優點： The seats were more comfortable than on the way out. Crew were friendly, polite and efficient. Took off on time and landed early
缺點： Boarding - why do EasyJet put you through the boarding gate only to then have you queueing on a staircase or air bridge? They do this every time, so you end up with no seat. Also, check in was really slow, even though we were only doing a bag drop as we'd checked in online.
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優點： Great leg room in standard seats!
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優點： GETTING HOME
缺點： CREW ATTITUDE
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優點： Crew were very helpful. I had just had surgery and were very accommodating especially after I was very sick.
缺點： Better leg room and organisation of the hand luggage in above lockers
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優點： It was uneventful and on time
缺點： Less turbulence!
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優點： The boardin personnel was unbelievably rude..they didnt let us board our very small luggages despite the plane was half empty. When we insisted they started laughing and threathen us of letting us miss our flight,with the attitude ignorants display when they are given a bit of authority
缺點： Change boarding personnel
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優點： The check in was very good and there were people about to ask if you needed help
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缺點： This flight has a record of being late 90% the times i use it
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優點： Nothing stands out on this flight
缺點： No delay, the same reason was used on our flight out. Had to wait for staff to join this flight, surely they would have know the night before. No hand luggage which would save a great deal of time
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缺點： fligjt delayed
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優點： From the moment we checked in at Barcelona airport the airport staff were brilliant, my partner and his daughter are on the autism spectrum and struggle with crowds and social behaviour, but the gentleman that escorted us and helped us board could not have been nicer thank you
缺點： The staff were great but there was a rather large rid group that could have triggered an episode, but after a quiet word with the crew we were again supported a quick exit
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優點： Punctuality
缺點： Nothing to complain about
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優點： All as expected
缺點： All as expected
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優點： The crew were welcoming and friendly and once we were able to board it was all very efficient. The pilot then kept us informed about delays and progress at all times.
缺點： Mykonos Airport is chaotic, our plane was delayed but there was no communication and the information boards were not updated. There are no Easyjet staff members anywhere so you are just left to get on with it.
The plane was a small so this meant little leg room - just about okay as a short flight.
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優點： Crew were friendly
缺點： My sons car seat was lost in transit therefore didn’t have any seat for him to sit in once landed at Inverness Airport.
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優點： leg room, crew and flight comfort inc access to toilets was better than BA! (No business class hogging the front toilet)
缺點： Boarding was slow and crowded, and flight was from a remote gate which is always less comfortable than an air-bridge much worse than BA
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缺點： It’s was late both out and return
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優點： The crew were very polite and courteous even after all the delays they had on the previous flight we always have extra legroom seats so that is why we were comfortable
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缺點： Not be 1.5 hours late
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優點： On time ,staff great
缺點： Maybe free beer ??? But know ,all sound
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優點： Speech from the pilot. Only person to explain the situation during the 4hour delay
缺點： Everything. Poor customer service. Atrocious service. Would not recommend
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缺點： 1.5 hr delay!!
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優點： 1hour 30 minutes late. No acknowledgment of this or the knock on impact
缺點： Compensation
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優點： Finally arriving at London Gatwick.
缺點： Cabin crew could have been more friendlier and welcoming. The delay of 4 hours was not due to the passengers!
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缺點： Plane delayed and overbooked
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優點： Crew were lovely and happy and kept us abreast of the problems that caused a delay in departure.
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缺點： I have flown 16 times with Easy Jet this year alone and they have excelled themselves once again with another delay and this time by 2 Hours. We actually got all the way through the gate and just about to walk onto the plane this time and then turned around back to the gate, with no explanation!!
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