搜尋漢莎航空的便宜機票

優點： The crew was friendly. The seating was ok but dirty floors

優點： New-ish aircraft

缺點： Prompt departure; better food/snacks.

優點： The crew

缺點： More support

優點： Nothing much to say. The crew was polite, kind and professional.

缺點： nothing.

優點： Pilot kept us informed throughout the flight.

缺點： Onboard services.

優點： The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased.

缺點： Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have.

缺點： The flight was cancelled and rescheduled for tomorrow same time due to bad weather. I had a child with me and it took 2.5 hours for us in the airport to get a hotel and taxi for night stay and I reached at 0030 at night. The lufthansa staff was not helpful at the start. I will missed a meeting for

缺點： A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay.

優點： Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over.

缺點： When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards.

缺點： Seat I had was terrible .. not comfortable

優點： Free drinks

缺點： Plane land on time

優點： Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond.

缺點： Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week.

Information rather scant , ground staff a misery

優點： It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending .

缺點： Ground staff poor customer service

缺點： On tome flight

優點： Crew was great, plane was nice

缺點： delayed again, almost missed connection

優點： Plane was awesome and comfortable

缺點： Delayed without updates for hours

優點： Not and horrible waited for 10hour before we board the last journey

缺點： Is horrible will not use kayak again we want to change the flight we were told not changeable

缺點： Everything

優點： Nothing at all, whole experience was incredibly stressful

缺點： The transfer was awful. Long line for the frankly bizarre security check despite never leaving the terminal, incredibly rude staff at Frankfurt airport, all wearing may we help badges, so kind of answered their own question. Check in staff once we had sprinted th length of the terminal very rude

優點： Crew very helpful.

缺點： Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card.

缺點： Seats are quite uncomfortable and not so quite flat. For an overnight flight it was quite painful.

優點： Reasonably comfortable seat

缺點： The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling.