搜尋漢莎航空的便宜機票

優點： The flight was adequate.

缺點： Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour.

Flight delayed by one hour

優點： Staff were ok, did all they could

缺點： Not enough information especially for people with connecting flights

Hassle

優點： Staff were very nice. Flight arrived on time.

缺點： App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies

Lengthy check in process

優點： Staff were very nice. Flight arrived on time.

缺點： App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies

缺點： 1hr 20 minutes late

缺點： The boarding gate has too little space and was chaos.

Worst food ever

優點： not much

缺點： The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all.

Same same not a lot different

優點： Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise.

缺點： Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one.

Fine flight, transfer needs work.

優點： Transfer route through Frankfurt Airport was tight but not as tight as outbound. Lovely crew.

缺點： Bus to plane at departure, no room in overhead lockers as space taken up with small bags

優點： On board crew was friendly and helpful

缺點： Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer.

缺點： Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc.

Great crew, poor plane

優點： The food was tasty but the service was excellent. Lovely staff.

缺點： The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport.

late

優點： coffee

缺點： boarding was chaotic

Missed our connecting flight through no fault of our own

缺點： Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional.

Nightmare experience once more!

優點： Nothing

缺點： The whole experience

缺點： Look like everybody to not know what they want to do

優點： Crew friendly

缺點： Waiting in the line long then expect

When we booked flights we really don't know that we need schengen visa

缺點： We missed our flight because of schengen visa as we booked our flight through your app you also didn't help us about schengen visa that we' need

缺點： We had 30 minutes delay