雷克雅未克 凱夫拉維克機場機票折扣優惠 (KEF)

優點： I liked that it was available for me to return to Amsterdam in such late notice. Got there quickly and even earlier (10 mins) then expected.

缺點： No on offered me anything to drink or a snack the entire flight or even a hand towel but others in front and behind me were receiving them. I didnt even feel acknowledged during the flight. Even though the tine was good, the price was way too high but since I was desperate I paid it.

優點： Good service from flight deck and cabin crew. Clean and comfortable

缺點： Take-off was nearly an hour late. No complimentary food and coffee was instant and very average.

優點： Nice staff, comfortable seats with good room, complimentary beverages with refills offered.

缺點： Late leaving, when boarding in CPH had to wait in extremely hot area once past the desk where our boarding passes were scanned and then the area where we had to queue just prior to boarding the plane was glass and therefore extremely hot. The worst issue was that there was one family with extremely loud children with the parents doing nothing. I saw a steward way up the plane looking down at them at one stage while serving another passenger but she did nothing. I like children but this was constant with the father actually encouraging the children to make more noise once he realised that other passengers were annoyed. There were plenty of other children on the plane who were behaving. Although SAS staff were aware of this they did nothing to ensure the comfort of the other passengers. One friend of mine stood for about 40 minutes at the back of the plane and another for about 20 minutes to get away from this constant noise as it was so loud and persistent. I had to listen to music to block it out.SAS staff should have intervened because this was very loud and as I have said constant i.e. every few seconds for most of the flight.

優點： on time

缺點： food selection

優點： Nice staff, comfortable seats with good room, complimentary beverages with refills offered.

缺點： Late leaving, when boarding in CPH had to wait in extremely hot area once past the desk where our boarding passes were scanned and then the area where we had to queue just prior to boarding the plane was glass and therefore extremely hot. The worst issue was that there was one family with extremely loud children with the parents doing nothing. I saw a steward way up the plane looking down at them at one stage while serving another passenger but she did nothing. I like children but this was constant with the father actually encouraging the children to make more noise once he realised that other passengers were annoyed. There were plenty of other children on the plane who were behaving. Although SAS staff were aware of this they did nothing to ensure the comfort of the other passengers. One friend of mine stood for about 40 minutes at the back of the plane and another for about 20 minutes to get away from this constant noise as it was so loud and persistent. I had to listen to music to block it out.SAS staff should have intervened because this was very loud and as I have said constant i.e. every few seconds for most of the flight.

優點： Good service from flight deck and cabin crew. Clean and comfortable

缺點： Take-off was nearly an hour late. No complimentary food and coffee was instant and very average.

優點： It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you.

優點： Overall, an incredible experience!!!

缺點： The food was excellent

優點： I got to my destination

缺點： Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki.

優點： Speedy boarding process, good meal choices.

缺點： Plane was a little dirty. Entertainment was also a little limited in terms of new releases.

優點： It was on one of their newer planes which meant that we had decent comfort and entertainment!

缺點： The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

優點： Service good. Staff good

缺點： Very cold at night

優點： I loved the in flight service and entertainment. Also, the flight had seats that actually reclined and I was able to sleep.

缺點： I did not like switching airlines between my flights. It caused a lot of confusion and made check in extremely difficult. In addition, my bag was lost between changing companies between flights. Not happy at all.

優點： positive crew

缺點： delay taking off and landing

優點： Direct flight. That’s it.

缺點： Boarding - via a bus at LHR T3. Comfort - Cramped “ Club Europe” seat with minimal legroom - same as in economy. Food - disgraceful “tapas” dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg. Crew - disinterested to the point of surliness. Entertainment - none, this being BA short haul (others can manage it but not BA)

優點： Not enough information

缺點： The flight times went explained properly very missleading

優點： Excellent short flight

缺點： Did not eat

優點： I liked that it was available for me to return to Amsterdam in such late notice. Got there quickly and even earlier (10 mins) then expected.

缺點： No on offered me anything to drink or a snack the entire flight or even a hand towel but others in front and behind me were receiving them. I didnt even feel acknowledged during the flight. Even though the tine was good, the price was way too high but since I was desperate I paid it.

優點： It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you.

優點： Good crew

缺點： Premium economy wasn’t as good as others

優點： American Airlines had awesome customer service, smooth flight, comfortable and seats were roomy for economy.

優點： That we landed safe, there was a good choice of movies.

缺點： The seats on our return leg were much more cramped & did not have as much legroom as the outbound flight. There were no meals available for me that did not contain cheese. There were not sufficient choices of spirits & we were only offed a drink once in the flight. I have flown with BA for 30 years now. This was absolutley the worst flight I have been on.

缺點： One hour delay

優點： Not enough information

缺點： The flight times went explained properly very missleading

優點： In business class, seating arrangement, menu and entertainment excellent

缺點： Nothing

優點： It was on one of their newer planes which meant that we had decent comfort and entertainment!

缺點： The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

優點： Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.

缺點： Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.

優點： Speedy boarding process, good meal choices.

缺點： Plane was a little dirty. Entertainment was also a little limited in terms of new releases.

優點： Nice staff, good leg room, comfortable seats, complimentary hot beverages with refills offered.

缺點： One seat was wet and steward had to provide blanket for my friend to sit on, one other persons bag got stained as floor was wet in front of her and bottom of middle seat magazine holder was also wet! Also flight was delayed leaving and there was rubbish and chewing gum from previous flights. we had to clean the tables ourselves with wet wipes as they were dirty from previous flights.

優點： Overall, an incredible experience!!!

缺點： The food was excellent

優點： Timing is good

缺點： To craody

優點： It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you.

缺點： Knees pressed up against the chair in front. Being tall means an uncomfortable ride. I was not paying £29 for an emergency seat.

優點： I loved the in flight service and entertainment. Also, the flight had seats that actually reclined and I was able to sleep.

缺點： I did not like switching airlines between my flights. It caused a lot of confusion and made check in extremely difficult. In addition, my bag was lost between changing companies between flights. Not happy at all.

優點： The flight crew

缺點： Never board check in luggage at lcy, they don't know what to do with it

缺點： One hour delay

優點： Overall, an incredible experience!!!

缺點： The food was excellent

優點： Prompt boarding, early departure and early arrival.

缺點： The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest!

優點： It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you.

優點： Good crew

缺點： Premium economy wasn’t as good as others