雷克雅未克 凱夫拉維克機場機票折扣優惠 (KEF)

In business class, seating arrangement, menu and entertainment excellent

Nothing

The staff were exceptional , good food.

Not really business class seats.

Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment.

Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive.

All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers).

All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers).

Prompt boarding, early departure and early arrival.

The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest!

Crew were very pleasant. Flight was smooth, even though did not leave on time & therefore arrived later.

More selection of food, more variety of sandwiches and bread used.

Good crew

Premium economy wasn’t as good as others

boarding was on time, crew were polite, food was great, and the extra cup of tea was really hot

No hassle and all straight forward

When i booked on kayak was from 8th August to 18th August when BA booked 8th August to 18th September it cost me extra to come back on monday 20th August £ 1400 extra

We where delayed for just over an hour

On time

In business class, seating arrangement, menu and entertainment excellent

Nothing

All good. Very hospitable cabin crew, great service.

Nothing.

Good flight, on time, nice crew

Food, entertainment, service

When i booked on kayak was from 8th August to 18th August when BA booked 8th August to 18th September it cost me extra to come back on monday 20th August £ 1400 extra

On time

The absurd delay and the fact that last row seats can’t be reclined and have no windows. Not a nice experience.

Flight departed on time, landed early, no queues at passport control and bags were delivered quickly.

Prompt boarding, early departure and early arrival.

The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest!

Timing is good

To craody

Nice staff, comfortable seats with good room, complimentary beverages with refills offered.

Late leaving, when boarding in CPH had to wait in extremely hot area once past the desk where our boarding passes were scanned and then the area where we had to queue just prior to boarding the plane was glass and therefore extremely hot. The worst issue was that there was one family with extremely loud children with the parents doing nothing. I saw a steward way up the plane looking down at them at one stage while serving another passenger but she did nothing. I like children but this was constant with the father actually encouraging the children to make more noise once he realised that other passengers were annoyed. There were plenty of other children on the plane who were behaving. Although SAS staff were aware of this they did nothing to ensure the comfort of the other passengers. One friend of mine stood for about 40 minutes at the back of the plane and another for about 20 minutes to get away from this constant noise as it was so loud and persistent. I had to listen to music to block it out.SAS staff should have intervened because this was very loud and as I have said constant i.e. every few seconds for most of the flight.

on time polite staff comfortable flights with free coffee

charging for bags

All good. Very hospitable cabin crew, great service.

Nothing.

Good smooth flight, on time. No complaints

The staff was professional and friendly. The waits were short on boarding.

The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more.

Service good. Staff good

Very cold at night

Flight departed on time, landed early, no queues at passport control and bags were delivered quickly.

It has to be said, the prices were good. But you do get what you pay for...… (in my case, a lot of extra time and stress)

Firstly Kayak is apparently actually LastMinute.Com? BA flight was OK, but not much different from a low-cost airline. Return leg had to be Ryanair and online check-in didn't work (ouch! - you have to pay extra to check in at the airport). I eventually found out (after frantic googling) that Kayak auto-generates an email address for you as part of the Ryanair booking process, and this is the one you need. I spent about 30 mins getting through to LM.Com overseas helpdesk trying to get hold of it. I also had to request hold baggage as a separate process and it took 10 days to confirm this had been arranged (again, I would have had to pay extra at the airport).

All of it we left and landed ahead of time

Pilot was informing us about the reason for slight delay. Can not comment on food or entertainment .

British Airways introduced boarding by groups Inspite of my plea for my husband who recently undergone heart surgery he had to stand and queu until our group number was allowed to enter the plane. We have been told very firmly by taciturn lady at Fumicino Rome that this are new rules nad they are to be obeyed! compassion is not forte in our experience of British Airways.

Nice staff, good leg room, comfortable seats, complimentary hot beverages with refills offered.

One seat was wet and steward had to provide blanket for my friend to sit on, one other persons bag got stained as floor was wet in front of her and bottom of middle seat magazine holder was also wet! Also flight was delayed leaving and there was rubbish and chewing gum from previous flights. we had to clean the tables ourselves with wet wipes as they were dirty from previous flights.

on time

food selection

on time polite staff comfortable flights with free coffee

charging for bags

Crew were very pleasant. Flight was smooth, even though did not leave on time & therefore arrived later.

More selection of food, more variety of sandwiches and bread used.

Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment.

Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive.

All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers).

All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers).

All good. Very hospitable cabin crew, great service.

Nothing.

Good flight, on time, nice crew