越南最佳航空公司第1名
「Leg room is superior than most economy flights.」
越南最佳航空公司第1名
「Flight attendants were friendly and coutrous」
越南最佳航空公司第1名
「Just a great flight .」
越南最佳航空公司第1名
「Good flight all around」
越南最佳航空公司第1名
「I love flying on Vietnam Airlines」
越南最佳航空公司第1名
「The flight was short but comfortable.」
| IATA航空公司代碼 | VN |
|---|---|
| 路線 | 251 |
| 熱門路線 | 胡志明市往河內 內排國際機場 |
| 服務機場數量 | 60 |
| 熱門機場 | 胡志明市 |
優點： Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available.
缺點： Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage
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優點： crew were friendly and professional, food was not too bad for aeroplane food.
缺點： In-flight entertainment
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優點： The cabin crew were very pleasant.
缺點： The airport departure noticeboard was a mess, giving confusing information about flights and gates, as well as information which contradicted what was on the boarding pass. Not just about my flight, but about several flights. The PA announcements didn't clarify, until the very last minute.
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優點： Crew
缺點： Slow check-in not very comfortable seats and food was awful.
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缺點： Food
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缺點： The whole online experience dealing with the airline is poor. I attempted to upgrade repeatedly online however the website would not recognise my ticket. This is the same with my repeated attempts at online checkin. I attempted to address the issues with airline ground staffhowever the weren’t inte
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缺點： Choice of movies was not that good.
I had severe diarrhea the next day after the flight and I put it down to the aircraft food.
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優點： The check-in staff realised we hadn't allowed enough time to transit in Ho Chi Minh city, so they seated us close to the front and put business class tags on our luggage. They were the first on to the carousel.
缺點： Every one of our legs was delayed, which contributed to tight transit times.
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優點： The check-in staff at SGN domestic were efficient in getting us on to our connecting flight despite the late arrival from Sydney.
缺點： Communication. Our plane had a malfunction at Sydney which caused a delay. After it was repaired, we are then told of further delays due to the pilot now running out of hours, delays in sourcing a new pilot, and then having to resupply all the catering. 26 hour delay.
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優點： The crew were not visible and didn't offer any assistance
缺點： An offer of a snack as we paid a high price for the econom y flight
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優點： The seat was comfortable and the food was good
缺點： My flight was delayed but general was good I enjoyed the flight.
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優點： Food was good. Flight was punctual. Heritage magazine is well done.
缺點： Seats
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缺點： Refurbishment of the seats
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優點： Efficient and on time
缺點： Aircraft seats worn out
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缺點： Friendlier crew
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優點： Boarding was quick and Flight was Smooth
缺點： Food basic,Crew not so friendly.Flight left 15 minutes late.
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Hanoi to Yangon
優點： Flight team were friendly and efficient.
缺點： Delayed take off.
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VA
優點： The crew were great.
缺點： Not much entertainment available.
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vn658 sin to sgn is ok. acceptable (international flight)
優點： boarding time is on time
dinner have 2 choices
缺點： minor one - they donr want to give extra bread as not might enough for everyone
entertainment could improve by having in-seat monitor
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Juice? Or water? That's your only choice
優點： Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land.
缺點： Only juice or water?
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Smooth
優點： Everything, from the check in process, to the flight itself.
缺點： Nothing to eat, except a cup of juice or water.
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優點： The food which we didn't expect. The friendly crew.
Ease from checking in to flight.
缺點： Nothing
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優點： Nil
缺點： Nil
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優點： Nil
缺點： Nil
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優點： Check in was efficient
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優點： Check in was efficient
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優點： It went smoothly from start to finish
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缺點： From a perspective of the food, I have a very limited western diet and struggled with the food choices, but it was a night time flight so I would not have eaten much anyway so there was no great loss .
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優點： Service and friendly staff
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缺點： The choice of English language films were limited. I did not enjoy the food too much
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Vietnam Airlines' Airbus is awful
缺點： It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat.
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Very long transit in airport
優點： Nice massage centre. Water on site. Coffee shops. Flight very full and uncomfortable
缺點： No towels in shower. Not very clean. Information desk not very helpful. No one to book sleeping cubicles—-very confusing
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Excellent and seamless flight
優點： From check in to final arrivals this was a smooth and faultless flight. Too short for food or entertainment but everything was perfect. All booked through Kayak.
缺點： Nothing!
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VN650 delayed by 40mins. Flight is ok. nothing new
優點： Was able to buy last minute at airport.
food and drinks are fine
缺點： delayed by 40mins. but is ok as already informed from morning
entertainment is overhead screen
aircon not strong
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優點： We really enjoy the additional room in Premium Economy. The boarding process and checki in was terrific.
缺點： Whilst the crew were pleasant today
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優點： The food was good as there were selections of either Japanese food or Western food. In flight entertainment was good too with enough selections to choose from. Overalll, the service of crew was satisfying.
缺點： Flight was delayed a little during departure. Arrival to ho chi minh is not via aerobridge.
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缺點： Flight was delayed. Boarding was not via aerobridge. Landing was a little rough.
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Horrible
優點： It got me to my destination
缺點： Late and not even a Vietnam Airlines plane, the plane was an Cambodia Angkor Air plane...not what I payed for.
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Cheap and nasty
優點： I arrived on time.
缺點： The food was horrid and the entertainment system was sub mediocre at st best.
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缺點： Flight was delayed for one hour.
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缺點： With premium empty why they don't offer bid upgrade like other airlines
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缺點： Hygiene of local passengers
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One coffee e short of excellent
優點： Reasonably well organised
Nice veg meal
Attentive pleasant staff
缺點： Drinks: they had limited juice range, prob only orange and for some strange eason didnt serve hot drinks
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Average
優點： The plane is comfortable, staff on board are very polite and helpful.
缺點： Boarding is not good, the special assistance counter was just checking in random people and my elderly mother wasn't given assistance until lining up at the departure gate. When finally given priority because she couldn't keep standing in line someone told her to go through but when we did another staff person argued with us and then argued with the other staff who let us through. Very inconsistent experiences and no help for elderly, only babies. Food is not good either, vegetarian meal is not filling just a few vegetables and second main option I was told was noodles but when opened it was western spaghetti with a clump of meat I had to pull apart.
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Excellently
優點： All good
缺點： Nothing
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Will certainly travel with them again.
優點： The clean and modern aircraft.
缺點： The food could be improved
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優點： Great service and very caring
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Good except meal
優點： Was good - everything you would expect except the boarding times etc were odd. It asked you to be there at the gate an hour before departure but it only started boarding maybe 10 mins before and didn't give updates about departure delays.
缺點： No space in the Kayak booking to make meal requests like vegetarian, so ended up starving and without dinner until I got to the city 4 hours after boarding a late flight because VN Airlines didn't have any vegetarian meals on board. I couldn't even eat the salad as they put salmon on it. Cold bread roll and fruit... Kayak need to have at least the most common fields in the booking like vegetarian meal request.
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Excellent
優點： A modern aircraft - the Boeing Dreamliner with plenty of legroom in economy.
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sin to hcm is ok, usual stuff
優點： late flight from sg,will usually depart on time
缺點： they moved to changi terminal 4.
Terminal 3 is much better because of train connectivity.
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Verry food
優點： The schedule on time
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缺點： Change without prior notice
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優點： Tube entry into aircraft rather than bus
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Half way to a 5 stars experience
優點： Transit assitance was good, would have been even better if it was highlight after ticket purchase in electronic form
缺點： Took too long (more than 1 hour in queue) to check in at Sydney
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缺點： Entertainment system wasn't switched on immediately after take off and safety demos
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hcm to sin flight - is good
優點： food, crew is nice. plane is ok too
缺點： no entertainment. no wifi
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hcm to hph is good
優點： friendly crew. flight departed on time
缺點： no entertainment
no wifi
food is just ham sandwich and this is same food you get if you take the morning flight.
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vietnam airlines sg to hcm - good
優點： I choose this flight because of late departure time
缺點： no entertainment. no wifi.
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Business class not worth it fly economy and save
優點： Boarding on the 787 Dreamliner was ok
French wine selection was good
缺點： Food was average
Limited entertainment movies etc
Seat was uncomfortable and rocked either broken or poorly adjusted - thrilling on landing!!
Staff did their minimum job and that's it no drinks during flight etc
strange during a day flight they dimmed the windows to watch movie
I hate the offset seating configuration I'm 184cm and it was difficult to stretch out.
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優點： Everything was alright. Except I got the last seat of the plane where I couldn't adjust my seat
缺點： The food was a bit salty this time.
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