搜尋達美航空的便宜機票

優點： The crew were good.

缺點： The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok.

優點： The crew was excellent

缺點： We had mechanical problems and had to come back to Atlanta, get off our plane and get on another one

缺點： Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself.

缺點： 4 hour delay on take-off and despite that my luggage didn't make it onto the flight.

優點： Friendly, efficient crew

缺點： Uncomfortable seat in 1st class. Poor quality video screen, too small, too far away, poor sound.

Short and simple, but old basic aircraft

優點： Crew were nice. Flight itself was short. Was quick boarding considering how busy the flight was

缺點： Plane was very old. Seats were rigid and not very comfortable. No entertainment. Just basic really.

Ok

優點： Food was decent and crew were nice enough

缺點： Seat space was small and cramped. Entertainment was poor unfortunately

缺點： Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold.

缺點： flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way

Late boarding and delay before take off

優點： Waiting in the departure lounce was ok

缺點： Boarding was kind of stupid Delta is boarding in Zones and starts at the front instead of starting boarding passangers sitting at the back of the plane and moving forward NO they do it the wrong way and due to that boarding takes to long and makes you frustrated.

Pathetic ground handling

缺點： My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh

缺點： We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!

缺點： Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!

Flight from New York to Washington had no entertainment and no food

優點： The flight for getting us therw

缺點： No food and no entertainment

優點： Movies

缺點： I hate the biscuits and water... really? On a 3hrs and 30 minutes flight. You guyz can do better

優點： good flight and pleasant staff

缺點： no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor

缺點： Delayed due to problem with the door

Got a different airline

優點： The KLM ground staff were extremely helpful and reassuring when there was confusion with my ticket.

缺點： I booked KLM flights (Cork - Tampa return) but the planes were in fact Aer Lingus and Delta. So I have no idea what KLM is like. When I checked in at Cork the ground staff could only give me a boarding card for the first flight. For the second one she said I would have to go to the Delta counter in Amsterdam. It was difficult to find a counter there or staff as check-in was all by computer. The computer kept saying 'error' when I put in my code. I eventually was directed to a KLM desk (nicely hidden). I was told that my seat no longer existed. At this point the flight was ready to board. Thankfully the KLM ground staff were extremely helpful and reassuring and upgraded my ticket to economy comfort. On the way back, I could only get a boarding card for my first flight. The second two I had to collect at the boarding gate of the second flight.

Seat selection

缺點： I wasn’t able to select my seats and choose a meal before getting to the airport and hence had a middle seat and no special meal

Comfortable flight

優點： Efficient boarding

優點： Food was ok.

缺點： Flight attendants could have been a little more friendly and helpful.

優點： food was pretty good.

缺點： a bit squashy in the seat. Inability to go online and select my seat without having to ring Delta and they do it.

優點： Had to cross terminals and the pathway was closed due to an international flight landing (poor planning on LAX part) so had to exit and reenter terminal through TSA. Flight delayed an hour then cancelled due to control panel failure. 10pm flight became 12am bus (and originally told it was 11.15pm bus which was "stuck in traffic" when google map traffic was all green). Got back to SD 4 hours after scheduled time.

優點： Very comfortable and didn't feel cramped. Quick flight.

缺點： No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight.

Delayed luggage

缺點： You had me check my hand luggage with expensive items that did not arrive.