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缺點： No delays
優點： The crew were super patient (a must when dealing with the quality of passengers from Trichy who were lacking in manners and etiquette).
缺點： Boarding was chaotic. The majority of passengers seem to not be used to the normal manners and etiquette of queuing and it was chaotic with pushing. Some discipline and order needs to be enforced by ground crew (and this will no doubt make the cabin crews' lives easier).
缺點： Leg room
優點： Crew were good
缺點： Flight was late.
優點： Crew were good.
缺點： I paid for priority boarding but could not find the queue easily to check in as well as there was no priority boarding line up during boarding. My seat did not decline at all. I paid for a window seat but got a completely blank wall. Flights were late.
優點： Nothing. We had to sit on the runway for an 1 hour 40 mins. Staff didn’t even give away water, you had to purchase it... outrageous
優點： Not sure if I have much trust in the crew. Most of the female crew would walk past passengers who had their seats reclined or in the toilets and other situations and wouldn’t notice (during take off and landing) and the guy would come past later and do her job for them.
Ground staff in Bangkok
優點： Friendly crew. Toilets kept clean. Nice ambience with the cabin lighting.
缺點： My seat had a broken recliner button. Seat would recline but not stay reclined. If I sat up, seat would come up with me.
優點： Crew were kindly
缺點： Seats can be more comfortable
缺點： I need wheelchair but your crew an Indian Lady I think in the check -in counter did not give me wheelchair from Singapore. She said but in Mla she assigned wheel chair but when in Manila they said Scoot did not assigned wheelchair inmy ticket. I hate you Scoot and I will never take scoot again in any of my up coming trips
優點： Can't complain
缺點： Cheaper? :) !
缺點： I am not sure why they were delayed.
優點： The Business Class bed was nice
缺點： The whole experience was terrible. Scoot decided to - delay flight by 45 minutes without telling me. I discovered this by checking myself - chartered a Singapore Airlines Boeing 777-200 and then reduced then quality of every Business Class service (no entertainment system videos or music, no alcohol or soft drinks - only water, only Economy class food. There was no apology from Scoot (who are a subsidiary of Singapore Airlines) and none from Singapore Airlines. There was no suggestion of any refunds or other compensation. Truly a disgrace. I will never fly on either Singapore Airlines or Scoot airline again. I am seeking further compensation through Australian Fair Trading and through Class Action Lawyers (as this impacted every passenger on this flight, not just Business Class)
缺點： The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare
優點： On Time No Frills.Overall Good
First Scoot Flight
優點： Organised well. Clean plane. Excellnt comms from pilot and staff presented well.
缺點： Could not recline chair
Scoot are terrible
優點： Crew on Singapore airlines were very helpful, friendly and accommodating.
缺點： They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again.
缺點： Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them
Cramped, uncomfortable flight
缺點： I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar
TR302 is ok. only late 10mins. It uses gate F34 instead of tarmac
優點： boarding is thru gate and not tarmac
缺點： food are expensive.
優點： Ok time
缺點： No free drink
TR304 overall is fine. Nothing new, just a normal budget airline
優點： on time and departed early
缺點： none. is budget airline
優點： On time.
缺點： Journey / organisation
缺點： Boarding process Delayed flight
Boarding is thru bus to tarmac (Terminal 2, Gate E25)
優點： Singapore to Hanoi flight.
缺點： Boarding is thru T2 airport bus which brings all passengers to Flyskoot plane parked somewhere. Not good for those with strollers. Will avoid Flyskoot if going to Hanoi.
優點： very nice while Landed and take off.
缺點： We did not order any foods. No suggestion.
we did not order any foods.
優點： i did not see any entertainment.
缺點： It’s late for 4 hours. Although I got the lunch ticket, I still get to my destination late. The compensation voucher is only valid for 6 months. I don’t think I will take Scoot in a such short term. Meh.
缺點： Temperature in cabin too warm on outgoing flight
缺點： It was moving a lot!!! :\
優點： Punctuality was good. No complaints generally.
缺點： Temp in cabin too high.
Didn’t deliver on many counts
優點： Good value. Some leg room in Biz.
缺點： Paid $30 for wi-fi: It never connected. Just failed to work. “Failed to load page”. Paid for priority check-in: The people in the economy queue checked in faster. Paid for priority boarding: No priority security queue, no priority boarding. Paid for priority baggage: Took 60 minutes from landing for baggage to arrive. No priority, except for crew bags. Food was disgusting. Hard to determine where the plastic finished and the pasta started. There was no service, other than dumping a hot plastic box in your lap.
Scoot Beats Expectations
優點： Relaxed boarding and inflight experience Offer of refreshments when baggage delivery was delayed
缺點： Delay in delivering baggage
Won’t be flying Scoot or using Kayak again
缺點： This was a return flight I was taking. But even though I paid for a bag when booking, Kayak only booked the bag on the flight over. It there for cost me $48 to book the bag on at the airport one way back. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). The flight was very uncomfortable. I could go into detail but now I’m just ranting. Not happy. Won’t be doing that again.
缺點： Going from one hot country to another so had no need for a winter coat... it was so cold on that flight I caught a cold
Helpful and polite staff
優點： They were very professional, polite and helpful
When it works it is second to none for value...
優點： Scoot Business is excellent value for money. 35 seats at the front of a Dreamliner with comfortable seats and some recline. The flight took off on time and landed in Sydney on time. I will go again.
缺點： Not much really. It does not compare with Business on the national carriers but at half the price what do you expect?
Good - What you expect, really.
優點： All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect.
缺點： Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault.
優點： It was all great. Paid extra for the quiet area. Worth it
優點： Nothing other than punctuality.
缺點： After boarding started there was no Aircon the flight was boiling hot and hugely suffocated. Also so many mosquito surely need better service.
優點： It's a no frills airline! Plane on time, clean, arrived on time. What more do you want?
缺點： An hour and half delayed without prior notice. So i had to wait at the gate.
Dirty flight. 0 service
Delay and sudden change in gate.
優點： Friendliness of crew and prompt boarding
缺點： Delays and sudden change in gate(thou its not the airline fault)
A basic trip to get me where I need to go.
優點： Safe smooth flight. No frills.
缺點： Staff are impolite. Seats are poorly cleaned and the seat sleeves where keeps the inflight menu dropped off!
A lot improvement needed
缺點： Check in waiting time 45 mins Flight delay 1.5 hours Air Steward cologne overpowered.
優點： Nothing as such
缺點： 1hr delay
Can't expect much
優點： Cheap flight. Delayed due to aircraft issue, I think. At least they were honest about it and apologized.
缺點： Again, as this is a budget airline, you really can't expect too Much from them. They get you from point a to point b, that's enough. You will have to sacrifice your own comfort.
Inexpensive but you get what you pay for.
缺點： Seats are super cramped and recline doesn't do much.
Did the job, ticked the boxes, dotted the i's, cro
優點： I landed on time which was pretty swish, then went to Kendrick in Melbourne which was dope. He opened with For Free?, which I thought was ballsy, but he pulled it off. Five stars for Kendrick.
缺點： Tiger ain't nuthin but a big fat flyin bus, so no food or anything. That's all good fam, I'll ride with it.
You get what you pay for
優點： Schedule of flights work to my favor Inexpensive flights
缺點： No mobile boarding pass version - had to go to counter to have boarding pass reissued Uncomfortable seats No entertainment options besides magazine.